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IHG Hotels & Resorts

engineering opportunity

Lead AI Engineer

Lead the design, development, and deployment of scalable AI applications and shared components for the Unified Agent Platform. Mentor engineering teams and research emerging AI technologies to maintain a cutting-edge technical landscape.

Atlanta, Georgia, United StateshybridFULL_TIME

Posted

About the role

What will you do at IHG Hotels & Resorts?

The Lead AI Engineer is a cornerstone of our AI development practice. This

senior, hands-on role is responsible for guiding the design, development, and

implementation of sophisticated AI applications and platform components.

The ideal candidate is a master builder who not only creates robust, scalable AI

solutions but also actively seeks to automate and enhance their own workflows

using the latest AI tools. You will be a key enabler for our engineering

community, developing shared components for our Unified Agent Platform and

evangelizing best practices to upskill the entire organization.

Your Day to Day

* Lead the hands-on design, coding, and deployment of complex AI-based

solutions, from proof-of-concept to production. Ensure solutions are

scalable, maintainable, and deliver measurable business value.

* Architect and build reusable, shared components for our internal "Unified

Agent Platform." Create documentation, examples, and starter kits to empower

the broader product and engineering community to build their own AI-powered

features.

* Act as a go-to expert for AI development. Mentor other engineers on the team

and across the organization, providing guidance on best practices, new tools,

and effective implementation of AI technologies.

* Proactively research, experiment with, and master emerging AI technologies

and frameworks for the purposes of evaluating for future use and/or to build

POCs. Maintain a deep understanding of the evolving landscape to ensure our

solutions remain cutting-edge.

* Demonstrate a strong curiosity for leveraging AI to improve personal and team

productivity. Actively find and implement AI-powered tools and workflows to

make your own role and development processes more efficient.

* Diagnoses complex problems and lead/coordinate cross team collaboration to

resolve.

* Act as subject matter expert in focus area(s) and acts as a lead role for

both onshore and offshore vendor/supplier development teams

What We Need From You

Education

* Bachelor’s or Master’s degree in a relevant field of work or an equivalent

combination of education and work-related experience.

Experience

* Typically, a minimum of 10+ years of progressive work-related experience with

demonstrated proficiency in multiple disciplines, technologies, or processes

related to the position.

* Experience working with a set of geographically dispersed team and bringing a

holistic view of development projects.

* Proven experience in a senior or lead engineering role (e.g., Lead Developer,

Principal Engineer, Senior Software Engineer) with a focus on building and

shipping production-grade software.

* Demonstrated track record of designing and building architecturally sound

solutions, with a strong grasp of system design, API development, and data

modeling.

* Significant hands-on experience in developing and deploying AI/ML-powered

applications.

* A history of mentorship and technical leadership, with a talent for

explaining complex topics to diverse audiences.

* An innate curiosity and a portfolio or history that demonstrates a commitment

to continually learning new technologies as they evolve.

Technical Skill & Knowledge

* Deep understanding of modern AI concepts, including Large Language Models

(LLMs), Retrieval-Augmented Generation (RAG), and agentic workflows.

* Hands-on experience with major generative AI platforms and models. Direct

experience building solutions with the Google Gemini family of models is

preferred.

* Expert-level proficiency in Python and common AI/ML libraries (e.g.,

TensorFlow, PyTorch, LangChain, Hugging Face).

* Strong experience with a major cloud provider (GCP, AWS, Azure), including

their AI/ML services. Familiarity with MLOps principles and tools for CI/CD,

model deployment, and monitoring.

* Solid understanding of microservices architecture, API design (e.g., REST,

gRPC), and containerization technologies (e.g., Docker, Kubernetes).

* Strong analytical and problem-solving skills

* Ability to display effective verbal and written communication skills when

explaining complex technical issues to a variety of technical audiences,

including clients, vendors, senior management and staff.

* Ability to establish and maintain a high level of customer trust and

confidence in the software engineering team’s knowledge of the customer’s

business needs.

Understands and implements work effectively utilizing agile best practices.

Travel - 10%

Location - Our hybrid work structure is an expectation of three (3) days a week

in office. This expectation may be adjusted to evolve with the changing needs of

the business.

The salary range for this role is $150,000 to $180,000. This role is also

eligible for bonus pay. We offer a comprehensive package of benefits including

paid time off, medical/dental/vision insurance, 401K, and other benefits to

employees.

#LI-ZY1

At IHG, we’ve made a promise. As one of the world’s leading hotel groups, we’re

here to deliver True Hospitality for Good. Making our guests and colleagues feel

welcome, cared for, recognised and respected – wherever they are in the world.

Want to be part of the journey?

Who we are

At IHG Hotels & Resorts, we work together to deliver True Hospitality for Good

on a global scale. With corporate offices and over 6,000 hotel destinations

worldwide, a career at IHG is the perfect way to broaden your horizons. You’ll

experience our unique culture and brilliant colleagues who will support and

inspire you. With a host of corporate opportunities to choose from, wherever you

are on your career journey, and whatever you want to achieve there’s Room for

You at IHG.

Over recent years, we’ve transformed our company. We have bold ambitions to

drive performance and maintain our relentless focus on growth in order to be the

hotel company of choice that guests & owners love.

We are a hospitality business at our core and value connections and being

together helps us foster a unique sense of belonging that also supports

productivity. That’s why here at IHG, we give our colleagues flexibility and

balance – working in a hybrid way, blending office and remote working

collectively. We recognise that every role is different, that’s why leaders work

with teams to determine how and when they collaborate.

We provide a wide range of benefits designed to help you live your best work

life. These include impressive room discounts across our many properties,

recharge days and volunteering days throughout the year. Through our myWellbeing

framework, we are committed to supporting wellbeing in your health, lifestyle,

and workplace. We offer a unique and inclusive culture, where there is always

Room for You to belong, grow and make a difference.

Our mission is to welcome everyone and create inclusive teams where we celebrate

difference and encourage colleagues to bring their whole selves to work. IHG

Hotels & Resorts provides equal employment opportunities to applicants and

employees without regards to race, color, religion, sex, sexual orientation,

gender identity, national origin, protected veteran status, disability, or any

other category protected by applicable laws. We promote a culture of trust,

support, and acceptance. Always welcoming different backgrounds, experiences,

and perspectives.

Which skills does this role require?

Large Language ModelsRetrieval-Augmented GenerationAgentic WorkflowsGoogle GeminiMachine LearningLLMRAGSystem DesignAPI DevelopmentData ModelingUnified Agent PlatformHospitalityProduction-grade SoftwareTechnical LeadershipREST APIsLLMs

Make your next move

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