Manager - Platform Engineering

At Holiday Inn Club Vacations, we believe in strengthening families. And we look

for people who exhibit the courage, caring and creativity to help us become the

most loved brand in family travel. We’re committed to growing our people,

memberships, resorts, and guest love. That’s why we need individuals who are

passionate in life and bring those qualities to work every day. Do you instill

confidence, trust and respect in those around you? Do you encourage success and

build relationships? If so, we’re looking for you.

The Manager, Platform Engineering is a hands-on technical leader responsible for

designing, building, and operating scalable platform capabilities across hybrid

infrastructure environments. This role leads a distributed team of engineers

focused on cloud platforms, infrastructure automation, developer enablement,

observability, and platform reliability. The Platform Engineering Manager drives

standardization, self-service capabilities, infrastructure as code, and

continuous improvement to improve developer productivity, operational

efficiency, and business agility.

ESSENTIAL DUTIES AND TASKS:

* Lead the development and operation of shared platform services across

on-premises and cloud environments (Azure, VMware, Hyper-V, etc.).

* Drive platform engineering practices including infrastructure as code,

automation, self-service provisioning, and reusable platform components.

* Build and enhance internal developer platforms that improve application

delivery speed, consistency, and reliability.

* Implement and manage observability, monitoring, and operational tooling to

ensure platform health and performance.

* Partner with security, architecture, infrastructure, and application teams to

deliver secure and scalable platform solutions.

* Establish platform standards, reference architectures, and engineering best

practices.

* Own platform availability, scalability, performance, and operational

readiness metrics.

* Lead cloud transformation and modernization initiatives.

* Develop documentation, platform runbooks, standards, and operational

procedures.

* Coach and mentor engineers while fostering a culture of ownership,

automation, and continuous improvement.

* Participate in major incident management and support operational escalations

as needed.

SUPERVISORY RESPONSIBILITIES:

* This position supervises platform engineers. Manages and directs three

employees' training, development, appraisal, and work assignments.

EDUCATION and/or EXPERIENCE:

* 7+ years of experience in infrastructure, cloud, platform engineering, or

related disciplines.

* Strong hands-on experience with Azure IaaS, VMware, Hyper-V, Windows/Linux

servers, and hybrid cloud environments.

* Deep experience with automation and infrastructure-as-code tools such as

Terraform, PowerShell, Ansible, or similar technologies.

* Familiarity with CI/CD pipelines, DevOps practices, and developer enablement

platforms.

* Experience implementing observability, monitoring, and platform operations

tooling.

* Strong analytical, troubleshooting, and leadership skills.

CERTIFICATES, LICENSES, REGISTRATIONS:

* Microsoft Azure Administrator or Architect

* VMware VCP

* Linux+/RHCSA

WORK SCHEDULE/HOURS:

Hybrid work model: Monday – Thursday onsite, Friday remote. May include nights,

weekends, and a 24/7 on‑call rotation during outages.