About the role
What will you do at Hilton?
EXCEPTIONAL HOSPITALITY STARTS WITH YOU
This role is based at one of our corporate offices in McLean, VA, Dallas, TX or
Memphis, TN
This is your chance to be a part of an in-house Technology team that's creating
consumer-facing, cutting-edge technologies revolutionizing the hospitality
industry around the world! As a Senior Lead Platform Engineer, Property
Technology, you will bring your technical skills to a hospitality company with
an award-winning culture. On the Software Engineering Property Platform team
reporting to the Senior Director New Venture Delivery, you will support projects
including defining and delivering technology capabilities for Hilton's Strategic
Properties.
What you'll do during a typical day:
* Define the product strategy for Hilton's Opera Cloud platform and enterprise
capabilities.
* Lead backlog prioritization, roadmap planning, and sprint planning
activities.
* Lead a small team of senior Business Analysts by fostering a culture of
accountability, collaboration, innovation, and customer-centric
decision-making.
* Establish team goals, development plans, and performance metrics.
* Facilitate executive-level discussions regarding priorities, risks, and
timelines.
* Manage and influence strategic partnership with Oracle and other third-party
vendors supporting Opera Cloud solutions.
* Support PMS strategy, including leading the evaluation, analysis, and
implementation of new PMS solutions.
How you'll collaborate with others:
* Partner with Hilton's business teams, technology teams, and vendors to
understand and detail technology needs and to transform those requirements
into deliverable solutions.
* Partner with development, QE, and vendor teams to deliver new functionality
and enterprise capabilities.
* Drive Hilton Technology teams and vendors/partners to deliver quick product
enhancements and resolution on open issues and drive new improvements.
Deliverables you'll take ownership of:
* Develop and deliver executive stakeholder updates, status reporting, and
governance materials.
* Establish KPIs and success metrics to measure adoption and enhance hotel
operations.
WHAT IT TAKES TO MAKE THE STAY
You have these minimum qualifications:
* Seven (7) years of professional work experience in Product, Technology or
related field
* Three (3) years of experience leading teams or projects in a technology
environment
* Three (3) years of experience in Hotel/Hospitality Operations
* Understanding of core hotel operations concepts and technology use cases
* Relationship skills to effectively support property and business stakeholders
and to drive internal and external technology partners
* Skills to accurately convey functional requirements to technical teams and
progress reporting to stakeholders and leaders
* Proficiency with PowerPoint and CoPilot
* Skills to overcome product and technical challenges to meet delivery
commitments and remove barriers to progress
* This is a hybrid role and would require to be near one of our three US office
locations (McLean, Dallas, Memphis)
* Willing to travel ~20%
It would be useful if you have:
* Bachelor's Degree, or Associate's Degree plus 6+ years of Product/Technology
related experience, or High School Degree/GED plus 12+ years of Technology
related experience
* Ten (10) + years of professional work experience in Technology or related
field
* Experience with Property Management Systems (especially Opera PMS)
HOW WE'LL HELP YOU THRIVE
At Hilton, the hospitality we're known for doesn't end with our guests. We
proudly invest in our Team Members' wellbeing, supporting you through all of
life's moments. When you join Hilton, our exceptional care extends to you with
unmatched perks and benefits, including*:
* Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with
room rates as low as $40/night at our world-class hotels through our Go
Hilton travel program
* Own a piece of Hilton – Through our employee stock purchase program (ESPP),
you can invest in Hilton shares at a 15% discount to help build your
financial future
* Paid parental leave – Because family matters. We offer paid leave for
eligible Team Members, including partners and adoptive parents
* Personalized caregiving support – Access dedicated caregiving concierge
services to help navigate caregiving for yourself and your loved ones
* Crisis concierge – In times of loss, our Crisis Concierge offers a single,
compassionate point of contact for both practical support and emotional care
* Mental health resources – Your wellbeing comes first. Eligible Team Members
can access free counseling and support through our best-in-class Employee
Assistance Program (EAP)
* Generous paid time off (PTO) – Recharge, relax, and take time for what
matters most
* Health & welfare benefits – From checkups to dental cleanings to new glasses,
we offer a variety of health plans that keep you and your family covered
* Financial security for your future – Our retirement plans make it easier to
save for what's next
*Benefits availability may vary depending on Team Member's location as well as
terms and conditions of employment and are subject to the terms and conditions
of each specific program/plan.
Hilton offers its eligible team members a comprehensive benefits package to
support their mental and physical well-being, so they can Thrive personally and
professionally. The pay range for this role is $110,000 – $160,000 and is
determined based on applicable and specialized experience and location. Subject
to plan terms and conditions, you will be eligible to participate in the Hilton
Annual Incentive (Bonus) Plan, consistent with other team members at the same
level and/or position within the Company.
Join an Award-Winning Workplace Culture
At Hilton, we don’t just deliver exceptional experiences for our guests—we build
an exceptional workplace for the Team Members who make it all possible. As a
global leader in hospitality, we’ve welcomed more than 3 billion guests
worldwide, all while staying true to our founding vision: to fill the earth with
the light and warmth of hospitality.
Our award-winning culture has earned us repeated recognition on the World’s Best
Workplaces list by Great Place to Work and Fortune. With our suite of
world-class brands [https://www.hilton.com/en/brands/],
[https://urldefense.com/v3/__https://www.hilton.com/en/brands/__;!! ACWV5N9M2RV99hQ! O2xa4zGt-T01ceC-TUkMR1pfcFCVB7ok76P2VHgrYJIgwQs8Hw4LctiIL1cb1PVtH7hfkg0RhiUKqr1rbiE9oUenw2MC$] and
a company-wide commitment to providing the best stay for every guest, we’re
setting new standards for the future of travel.
Whether you’re starting your career or exploring something new, Hilton supports
your journey every step of the way. Come for the job, stay for the career—and
help us make every stay a little more magical.
Curious about life at Hilton? Explore our Careers Blog
[https://jobs.hilton.com/blogs] to see why we’re more than a great place to
stay—we’re a great place to work.
Which skills does this role require?
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