Senior Associate Infrastructure Platform Engineer Hotels

EXCEPTIONAL HOSPITALITY STARTS WITH YOU

This role is based at our corporate office in Memphis, TN

This is your chance to be a part of an in-house Technology team that's creating

consumer-facing, cutting-edge technologies revolutionizing the hospitality

industry around the world! As a Senior Associate Infrastructure Platform

Engineer Hotels, you will bring your technical skills to a hospitality company

with an award-winning culture. On the Client Computing Engineering &

Architecture team reporting to a Senior Manager of the Infrastructure Platform

Engineer group. You will support projects including hotel mass deployments,

equipment refreshes, and Windows platform standardization.

What you'll do during a typical day:

* Design, test, and maintain Windows deployment standards (Windows 11 and

Server 2019–2025) using DISM and WIM imaging for large-scale hotel

deployments.

* Validate vendor drivers, hardware compatibility, and imaging processes in the

Memphis IT lab environment.

* Troubleshoot and remediate deployment issues, including Active Directory

policies, security configurations, and hardware/driver conflicts.

* Collaborate on PowerShell scripting, printer configurations, and occasional

ESXi/Linux troubleshooting to support hotel operations.

How you'll collaborate with others:

* Partner with hotel operations teams, field IT support, and vendor resources

to ensure smooth mass deployments and equipment refreshes.

* Work with cross-functional technology teams during planning, testing, and

rollout phases.

* Participate in regular team stand-ups, project reviews, and technical working

sessions to achieve results and maintain platform standards.

Deliverables you'll take ownership of:

* Standardized Windows deployment packages and imaging processes that ensure

reliable, repeatable hotel equipment refreshes with minimal downtime.

* Technical documentation, driver/hardware validation reports, and remediation

guides that improve deployment success rates and reduce support escalations.

WHAT IT TAKES TO MAKE THE STAY

You have these minimum qualifications:

* Three (3) years of professional work experience in Technology or related

field

* Two (2) years of hands-on experience with Windows desktop and server

operating systems (Windows 10, 11 and Server 2019, 2022, 2025)

* Two (2) years of PowerShell scripting and automation experience

* Two (2) years of ESXi / VMware experience

* Demonstrated experience with Windows deployment technologies, including DISM

and WIM imaging

* Understanding of Active Directory, Group Policy, and core infrastructure

concepts

* Working knowledge of hardware/driver validation, security best practices, and

troubleshooting in enterprise environments

* This is a hybrid role and would require you to be near our Memphis office

location

* Travel up to 10%

It would be useful if you have:

* Bachelor's Degree, or Associate's Degree plus 6+ years of Technology related

experience, or High School Degree/GED plus 12+ years of Technology related

experience

* Five (5) + years of professional work experience in Technology or related

field

HOW WE'LL HELP YOU THRIVE

At Hilton, the hospitality we're known for doesn't end with our guests. We

proudly invest in our Team Members' wellbeing, supporting you through all of

life's moments. When you join Hilton, our exceptional care extends to you with

unmatched perks and benefits, including*:

* Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with

room rates as low as $40/night at our world-class hotels through our Go

Hilton travel program

* Own a piece of Hilton – Through our employee stock purchase program (ESPP),

you can invest in Hilton shares at a 15% discount to help build your

financial future

* Paid parental leave – Because family matters. We offer paid leave for

eligible Team Members, including partners and adoptive parents

* Personalized caregiving support – Access dedicated caregiving concierge

services to help navigate caregiving for yourself and your loved ones

* Crisis concierge – In times of loss, our Crisis Concierge offers a single,

compassionate point of contact for both practical support and emotional care

* Mental health resources – Your wellbeing comes first. Eligible Team Members

can access free counseling and support through our best-in-class Employee

Assistance Program (EAP)

* Generous paid time off (PTO) – Recharge, relax, and take time for what

matters most

* Health & welfare benefits – From checkups to dental cleanings to new glasses,

we offer a variety of health plans that keep you and your family covered

* Financial security for your future – Our retirement plans make it easier to

save for what's next

*Benefits availability may vary depending on Team Member's location as well as

terms and conditions of employment and are subject to the terms and conditions

of each specific program/plan.

Hilton offers its eligible team members a comprehensive benefits

[https://jobs.hilton.com/benefits] package to support their mental and physical

well-being, so they can Thrive personally and professionally. The pay range for

this role is $90,000 – $120,000 and is determined based on applicable and

specialized experience and location. Subject to plan terms and conditions, you

will be eligible to participate in the Hilton Annual Incentive (Bonus) Plan,

consistent with other team members at the same level and/or position within the

Company.

Join an Award-Winning Workplace Culture

At Hilton, we don’t just deliver exceptional experiences for our guests—we build

an exceptional workplace for the Team Members who make it all possible. As a

global leader in hospitality, we’ve welcomed more than 3 billion guests

worldwide, all while staying true to our founding vision: to fill the earth with

the light and warmth of hospitality.

Our award-winning culture has earned us repeated recognition on the World’s Best

Workplaces list by Great Place to Work and Fortune. With our suite of

world-class brands [https://www.hilton.com/en/brands/],

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a company-wide commitment to providing the best stay for every guest, we’re

setting new standards for the future of travel.

Whether you’re starting your career or exploring something new, Hilton supports

your journey every step of the way. Come for the job, stay for the career—and

help us make every stay a little more magical.

Curious about life at Hilton? Explore our Careers Blog

[https://jobs.hilton.com/blogs] to see why we’re more than a great place to

stay—we’re a great place to work.