About the role

What will you do at Heartland Business Systems?

Description

Position Summary:

The Network Engineer will help develop, implement, and support networking related services and solutions for consulting clients. This position will work to build a customer-focused relationship with client to identify business challenges and develop specifications and requirements to arrive at the best solution.

Roles and Responsibilities/ Essential Functions:

Work as a member of the HBS network team that provides consultative and proactive project support to HBS’s account base. Contribute to and impacts the assigned customer accounts positively.

Collaborate across multiple internal teams to ensure successful and timely delivery of the scope of work.

Contribute to product selection, configuration standards, and best practices and educate the sales team members on these products and services to enhance the sales process.

Provide support, maintenance, and administration for HBS’s customers.

Work in a team atmosphere between regional and virtual practices while at all times maintaining a professional and respectful demeanor.

Provide time estimates and project scopes for systems related projects.

Maintain current vendor/industry specific certifications and stay current on new products and solutions.

Meet annual billable hour goal, as defined by HBS. This number may change over time as the business evolves.

Requirements

Competencies
Accountability - Ability to accept responsibility and account for his\her actions
Adaptability - Ability to fit into a changing environment
Ambition - Extent that an individual demonstrates drive and initiative in seeking personal advancement or recognition
Decision Making - Selecting an effective course of action while controlling resources and expenditures
Detail Orientated - Ability of an individual to pay meticulous attention to all aspects of a situation or task, no matter how small or seemingly unimportant
Ethical - Ability to be guided by the company’s accepted principles of moral conduct
Organized - Ability of an individual to be structured and methodical in working skills
Persistence - Ability to continue in a course of action in the face of adversity
Technical Aptitude - Ability to relate to topics which require and understanding or specialized knowledge
Required Experience:
6 months to 1 year in a technical related field, internship, or equivalent
Preferred Experience:
At least one year in a technical related field
Experience working as a consultant
Required Skills, Education and/ or Certifications:
Bachelor’s Degree or equivalent experience
CCNA, MCA
Preferred Skills, Education and/ or Certifications:
CCNP, CCA-V, VCA-DCV
Equal Opportunity Employer - Including Disabled and Veterans
#HBS

Which skills does this role require?

Network EngineeringConsultingProject SupportProduct ConfigurationSystem AdministrationTechnical AptitudeDecision MakingDetail OrientationNetwork EngineerNetwork AdministrationProject ScopingTechnical SupportConfiguration Standards

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