About the role

What will you do at Healthcare Outcomes Performance Co. (HOPCo)?

ESSENTIAL FUNCTIONS

• Design and implement cloud infrastructure solutions across Microsoft Azure

(including networking, compute, storage, identity, and security services),

Microsoft 365, AVD, and AWS platforms.

• Lead cloud deployment and migration projects with minimal supervision.

• Own administration and lifecycle management of assigned cloud services and

platforms, including Microsoft 365 services such as Exchange Online, SharePoint

Online, OneDrive, Teams, Entra ID, and Windows 365 cloud PC’s, and AVD host

pools, image management, and FSLogix.

• Develop and maintain Infrastructure as Code solutions (e.g., ARM, Bicep,

Terraform), automation frameworks, and operational tooling, including tools such

as Nerdio, CIPP, and Lighthouse.

• Analyze performance, availability, and security metrics across Azure, M365,

AVD, and AWS environments and implement improvement initiatives.

• Serve as a technical escalation point for Cloud Engineer I team members.

• Mentor junior engineers and provide technical coaching and knowledge sharing.

• Recommend architecture enhancements, security improvements, and modernization

opportunities across Azure, M365, AVD, and AWS environments.

• Collaborate with business stakeholders to translate operational requirements

into technical solutions.

• Contribute to engineering standards, governance practices, and platform

roadmaps.

• Perform other duties as assigned.

EDUCATION

• BA/BS in Computer Science, Information Technology, Engineering, or related

field, or equivalent experience.

EXPERIENCE

• 5+ years experience in cloud engineering, systems engineering, or

infrastructure roles.

• 3+ years hands-on experience with Microsoft Azure and Microsoft 365 platforms.

• 3+ years hands-on experience with AWS environments and multi-cloud

architectures.

• 2+ years experience with Azure Virtual Desktop or similar VDI technologies.

REQUIREMENTS

• Strong understanding of identity and access management including Entra ID,

Conditional Access, and MFA.

• Experience with networking concepts including VPNs, ExpressRoute, DNS, and

firewalls.

• Familiarity with security best practices and compliance frameworks.

KNOWLEDGE

• Microsoft 365 services and administration.

• Azure services including compute, storage, networking, and security.

• Azure Virtual Desktop architecture and optimization.

• AWS core services (EC2, S3, IAM, VPC).

• Hybrid infrastructure and identity integrations.

• DevOps orchestration.

SKILLS

• Scripting (PowerShell strongly preferred).

• Infrastructure as Code (Terraform, ARM, Bicep).

• Troubleshooting complex cloud and hybrid systems.

• Monitoring and performance tuning.

• Strong written and verbal communication.

ABILITIES

• Ability to manage multiple projects and priorities.

• Ability to work independently and in team environments.

• Ability to translate business needs into technical solutions.

• Ability to solve complex technical problems.

ENVIRONMENTAL WORKING CONDITIONS

• Standard office environment

• Requires travel

PHYSICAL/MENTAL DEMANDS

• Requires sitting and standing associated with a normal office environment.

• Manual dexterity using a calculator and computer keyboard.

ORGANIZATIONAL REQUIREMENTS

• Hopper Mission, Vision and Values must be acknowledged and adhered to

This description is intended to provide only basic guidelines for meeting job

requirements. Responsibilities, knowledge, skills, abilities and working

conditions may change as needs evolve

Which skills does this role require?

Microsoft AzureMicrosoft 365AWSAzure Virtual DesktopPowerShellIdentity and Access ManagementNetworkingCloud EngineeringAutomationSystem AdministrationEntra IDSharePoint OnlineExchange OnlineNerdioCIPPLighthouseVPNExpressRouteDNSFirewallsDevOpsHybrid InfrastructureVDIFSLogixCloud MigrationSecurityAzureProduct Strategy

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