Senior Network Engineer

Must reside in the state(s) specified above. This position is only open to

residents in the state(s) specified above.

Preferred Qualifications

• Bachelor’s
• degree in computer science, information systems, or a related field. 5+ years of
• infrastructure engineering or related experience. Cisco Certified Network
• Associate (CCNA) - required Cisco Catalyst routers, switches, and wireless
• access points - required Troubleshooting and escalation point of contact -
• required On call rotation - required Job Summary Provides technical expertise to
• develop, maintain, and support technical infrastructure, hardware, and system
• software components for mid- to large-sized projects. Ensures the performance
• and reliability of all services meet or exceed the needs of the business. Major
• Tasks, Responsibilities, and Key Accountabilities Provides tier three
• engineering support across the enterprise, including providing support and
• resolution on customer issues and ensuring service level agreements are met and
• align with functional standards. Configures and maintains applicable systems and
• assists with performing daily tasks, such as database backups and configuration
• management database updates. Interacts with customers and architects to define
• system requirements and translate requirements into technical specifications.
• Recommends needed production capacity to meet changing business demands and
• ensures capacity planning deliverables are performed to specifications. Analyzes
• hardware and/or applications for compliance with security protocols. Researches,
• designs, and tests new technologies. Manages incident management activities as
• needed, including troubleshooting issues, performing after-action reviews and
• tasks, and providing on call disaster recovery support. Provides training and
• guidance to junior engineers on work-related projects and tasks. Nature and
• Scope Identifies key barriers/core problems and applies problem solving skills
• in order to deal creatively with complex situations. Troubleshoots and resolves
• complex problems. Makes decisions under conditions of uncertainty, sometimes
• with incomplete information, that produce effective end results. Independently
• performs assignments with instruction limited to the expected results.
• Determines and develops an approach to solutions. Receives technical guidance
• only on unusual or complex problems or issues. May oversee the completion of
• projects and assignments, including planning, assigning, monitoring and
• reviewing progress and accuracy of work, evaluating results, etc. Contributes to
• employees' professional development but does not have hiring or firing
• authority. Work Environment Located in a comfortable indoor area. Any unpleasant
• conditions would be infrequent and not objectionable. Most of the time is spent
• sitting in a comfortable position and there is frequent opportunity to move
• about. On rare occasions there may be a need to move or lift light articles.
• Typically requires overnight travel less than 10% of the time. Education and
• Experience Typically requires BS/BA in a related discipline. Generally 5-8 years
• of experience in a related field OR MS/MA and generally 3-5 years of experience
• in a related field. Certification is required in some areas. Our Goals for
• Diversity, Equity, and Inclusion We are committed to creating a culture that
• promotes equity, respect, and advocacy for every HD Supply associate. We value
• the diversity of our people.

Equal Employment Opportunity

HD Supply is an Equal

Opportunity/Affirmative Action Employer. All qualified applicants will receive

consideration for employment without regard to race, color, religion, sex,

pregnancy, sexual orientation, gender identity, national origin, age, protected

veteran status, or disability status. At HD Supply, we believe that our core

purpose is to improve our associates’ lives and equip them with the tools needed

to provide exceptional customer experiences every day. As one of the largest

industrial distributors in North America, we enable our customers’ success by

consistently delivering what they need, where and when they need it. HD SUPPLY

has more than 80 years of experience supporting our customers with leadership

positions in the maintenance, repair and operations (MRO). With 44 distribution

centers spread across 25 states and two Canadian provinces, HD Supply provides

an expansive offering of approximately 200,000 SKUs featuring high-quality,

name-brand and proprietary products – all at competitive prices. Combine this

with our industry-leading, value-add services – including localized jobsite

delivery, will-call and direct-ship options, diversified logistics and

innovative solutions – and you can see why our more than 300,000 customers

continue to trust HD Supply as their first choice supplier for getting the job

done.