Workspace Customer Engineer II, Platform, New Business, Google Cloud

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* 6 years of experience with cloud native architecture in a customer-facing or

support role.

* Experience with cloud engineering, on-premise engineering, virtualization, or

containerization platforms.

* Experience engaging with, or presenting to, technical stakeholders or

executive leaders.

* Experience in programming languages, debugging, systems design, prototyping,

demos, or customer workshops.

* Ability to travel up to 50% of the time.

PREFERRED QUALIFICATIONS:

* Bachelor's degree in Computer Science, AI-related technical field, or

equivalent practical experience.

* 5 years of experience working on power applications and productivity

software.

* Experience in designing, building, or implementing agentic AI solutions to

automate business processes.

* Experience in technical cloud ecosystems on enterprise productivity solutions

and with related solutions (e.g., messaging, productivity applications,

identity management, endpoint management).

* Knowledge of Agentic AI platforms (including Gemini Enterprise), its

features, competitive differentiation, and the integration of enterprise-wide

data sources and third-party connectors.

ABOUT THE JOB:

When leading companies choose Google Cloud, it's a huge win for spreading the

power of cloud computing globally. Once educational institutions, government

agencies, and other businesses sign on to use Google Cloud products, you come in

to facilitate making their work more productive, mobile, and collaborative. You

listen and deliver what is most helpful for the customer. You assist fellow

sales Googlers by problem-solving key technical issues for our customers. You

liaise with the product marketing management and engineering teams to stay on

top of industry trends and devise enhancements to Google Cloud products.

As a Google Workspace Customer Engineer (CE), you will partner with Sales teams

to differentiate Google Workspace and Gemini Enterprise to our customers. You

will serve as the customer’s primary technical partner and trusted advisor,

engaging in technical-led conversations to understand their business issues. You

will troubleshoot technical questions and roadblocks, engage in

proofs-of-concepts and demos, and use your expertise to architect cross-pillar

cloud solutions that solve these business challenges. You will drive the

technical win and define the delivery and consumption plans. You will use your

acumen and presentation skills to engage with technical and business leaders,

and persuasively present practical and useful solutions on Google Workspace and

agentic workplace transformation. You will have excellent technical,

communication and organizational skills.

Google Cloud accelerates every organization’s ability to digitally transform its

business and industry. We deliver enterprise-grade solutions that leverage

Google’s cutting-edge technology, and tools that help developers build more

sustainably. Customers in more than 200 countries and territories turn to Google

Cloud as their trusted partner to enable growth and solve their most critical

business problems.Individual pay is determined by factors including job-related

skills, experience, and relevant education or training.

US: $127000 - $185000 (USD) + 42.86% bonus target + equity + benefits

Learn more about benefits at Google

[https://www.google.com/about/careers/applications/benefits/].

RESPONSIBILITIES:

* Work on identifying and qualifying business opportunities, key customer

technical objections, and developing strategy to resolve technical blockers.

* Architect solutions that leverage Google Workspace and Gemini Enterprise to

automate complex, end-to-end customer workflows.

* Educate partners and customers on leveraging agentic capabilities using

Google Workspace and Gemini Enterprise including integrations with

third-party data sources.

* Recommend integration strategies, enterprise architectures, platforms, and

application infrastructure needed to successfully implement a complete

solution using best practices on Google Workspace.

* Educate partners on the power of Google Workspace and enable them to drive

technical innovation for our customers. Help partners develop technology

direction for the Google Workspace solutions they want to take to market.