Customer Engineer, Outcome, Retail, Google Cloud

MINIMUM QUALIFICATIONS:

* Bachelor's degree or equivalent practical experience.

* 6 years of experience with cloud native architecture in a customer-facing or

support role.

* Experience in deployment planning, orchestration, or change management.

* Experience in programming languages, debugging, or systems design.

* Experience engaging with, presenting to, or influencing technical

stakeholders or executive leaders.

PREFERRED QUALIFICATIONS:

* Experience selling technical solutions in one or more of the following areas:

Infrastructure Modernization, Application Modernization, Data Management,

Data Analytics, AI, Networking, Migrations or Security.

* Experience with Google Cloud products and differentiation from competition.

* Experience working with product and capacity teams to resolve technical and

capacity blockers.

* Experience with object-oriented programming languages (i.e. Python, Java),

and using technical proficiencies to remove blockers and accelerate customer

deployment.

ABOUT THE JOB:

The Google Cloud Platform team helps customers transform and build what's next

for their business — all with technology built in the cloud. Our products are

developed for security, reliability and scalability, running the full stack from

infrastructure to applications to devices and hardware. Our teams are dedicated

to helping our customers — developers, small and large businesses, educational

institutions and government agencies — see the benefits of our technology come

to life. As part of an entrepreneurial team in this rapidly growing business,

you will play a key role in understanding the needs of our customers and help

shape the future of businesses of all sizes use technology to connect with

customers, employees and partners.

As a Google Cloud Platform (GCP) Outcome Customer Engineer (OCE), you will drive

initial and ongoing business ramp for our customers, clearing blockers and

ensuring they get the maximum benefit from their investment faster. You will

manage and execute the deployment plan, transitioning scoped workloads into

production by providing technical leadership to customers and partners. You will

have a direct impact on the velocity and incremental consumption of customer

workloads, leading to accelerated value realization, higher adoption, and future

expansion opportunities.

You will blend sales expertise, market knowledge, direct technical engagement,

and technical project management to show the value of the Google Cloud

portfolio.

Google Cloud accelerates every organization’s ability to digitally transform its

business and industry. We deliver enterprise-grade solutions that leverage

Google’s cutting-edge technology, and tools that help developers build more

sustainably. Customers in more than 200 countries and territories turn to Google

Cloud as their trusted partner to enable growth and solve their most critical

business problems.

The US base salary range for this full-time position is $127,000-$184,000 +

bonus + equity + benefits. Our salary ranges are determined by role, level, and

location. Within the range, individual pay is determined by work location and

additional factors, including job-related skills, experience, and relevant

education or training. Your recruiter can share more about the specific salary

range for your preferred location during the hiring process.

Please note that the compensation details listed in US role postings reflect the

base salary only, and do not include bonus, equity, or benefits. Learn more

about benefits at Google [https://careers.google.com/benefits/].

RESPONSIBILITIES:

* Develop and orchestrate a structured, end-to-end deployment plan across

customer, professional services, and partner teams, onboarding the

implementation team, clearing blockers, managing timelines and progress, and

ensuring readiness (e.g., capacity, training).

* Employ coding, debugging, or systems design to resolve technical blockers and

accelerate deployment.

* Drive and track progress of the initial and ongoing ramp of workloads, moving

customers from agreement to consumption as quickly as possible.

* Identify expansion opportunities for new workloads within the account during

project execution.

* Drive sustainable product usage to help customers realize value on an ongoing

basis and secure future agreement renewals.