Senior Staff Software Engineer, Identity Platform

Want to help us help others? We’re hiring!

GoFundMe is the world's most powerful community for good, dedicated to helping

people help each other. By uniting individuals and nonprofits in one place,

GoFundMe makes it easy and safe for people to ask for help and support causes,

for themselves and each other. Together, our community has raised more than $40

billion since 2010.

Join us! GoFundMe is searching for a Senior Staff Software Engineer for Identity

Platform to serve as the technical leader driving the architecture, scalability,

and reliability of our identity platform, the foundational layer that every

product team, enterprise customer, and internal service builds on. Your work

will directly shape how millions of people trust and interact with GoFundMe, and

how engineering teams across the company build identity-dependent features with

confidence.

As a key technical leader, you will have the opportunity to define how consumer

and enterprise identity converge into a unified, secure platform, driving impact

for the company, the engineering organization, and the people we serve. Join us

if you are excited to own a meaningful systems problem end-to-end while making a

direct impact on trust, personalization, and the causes that matter most.

This is a hybrid role that requires 3 days per week at the office, and we are

therefore only able to consider candidates who are located or willing to

relocate to San Francisco, CA.

THE JOB

* Define and evolve the end-to-end identity architecture spanning

authentication, authorization, session management, and token lifecycle across

consumer and enterprise contexts.

* Establish trust boundaries, integration contracts, and platform primitives

that make the secure path the default path for every team consuming identity

services.

* Make principled build-vs-integrate decisions across vendor (e.g., Descope,

Auth0, Okta) and in-house systems, owning the tradeoffs and migration paths.

* Design repeatable, self-service enterprise identity onboarding (SSO, SCIM

provisioning, multi-tenant trust) so that each new partnership does not

require bespoke integration.

* Architect federation and provisioning patterns that support GoFundMe’s

growing enterprise and nonprofit partnerships.

* Own the consumer identity lifecycle including account continuity, progressive

trust, confidence scoring, and anonymous-to-authenticated transitions.

* Build identity resolution capabilities (visitor stitching, account linking,

confidence-weighted models) that power personalization and fraud prevention.

* Own the identity platform technical roadmap, prioritizing initiatives based

on user impact, enterprise requirements, compliance obligations, and

technical feasibility.

* Set integration standards and publish platform APIs and SDKs that enable

product engineering teams to consume identity correctly without absorbing

auth complexity.

* Mentor engineers across the Identity team and the broader Platform Tribe;

raise the bar on system design, security thinking, and operational rigor.

* Contribute to system reliability through on-call participation, incident

response leadership, and postmortem-driven improvements to identity

infrastructure.

* Communicate architecture decisions, tradeoffs, and roadmap progress clearly

to engineering leadership, product partners, and cross-functional

stakeholders.

YOU

* 8+ years of software engineering experience, with significant time at senior,

staff, or principal levels working on platform or infrastructure systems.

* Deep, hands-on expertise with identity protocols and standards: OAuth 2.x,

OpenID Connect, SAML 2.0, and SCIM.

* Track record of designing and shipping identity or auth platforms that other

engineering teams depend on in production.

* Experience architecting systems using federation standards, session/token

management patterns, and well-defined trust boundaries, with an eye toward

minimizing the cost of future change.

* Strong security instincts: you threat-model as you design, understand

credential risk and account takeover patterns, and build systems where the

secure path is the easy path.

* Proficiency in relational database design and data modeling for identity

systems, including schema evolution strategies for high-availability

environments.

* Demonstrated ability to lead projects from ambiguity through delivery,

balancing technical depth with business context and keeping teams aligned

across organizational boundaries.

* Strong observability and reliability skills: experience with monitoring,

alerting, and incident response for mission-critical identity infrastructure.

PREFERRED

* Hands-on experience with commercial identity platforms (Descope, Auth0/Okta,

Ping, or comparable) in production, including migration between providers.

* Experience spanning both enterprise and consumer identity contexts, such as

at fintech, SaaS, payments, or identity-forward companies.

* Familiarity with advanced authorization models: RBAC, ABAC, ReBAC, or policy

engines such as OPA/Cedar.

* Experience with compliance and audit requirements relevant to identity

systems (SOC 2, PCI DSS, GDPR, CCPA) and data residency considerations.

* Practical experience deploying and operating identity services on cloud

infrastructure (AWS, GCP, or Azure) at scale.

* Contributions to identity standards bodies, open-source identity projects, or

published thought leadership in the IAM space.

Why you’ll love it here

* Make an Impact: Be part of a mission-driven organization making a positive

difference in millions of lives every year.

* Innovative Environment: Work with a diverse, passionate, and talented team in

a fast-paced, forward-thinking atmosphere.

* Collaborative Team: Join a fun and collaborative team that works hard and

celebrates success together.

* Competitive

Benefits

Enjoy competitive pay and comprehensive healthcare

benefits.

* Holistic Support: Enjoy financial assistance for things like hybrid work,

family planning, along with generous parental leave, flexible time-off

policies, and mental health and wellness resources to support your overall

well-being.

* Growth Opportunities: Participate in learning, development, and recognition

programs to help you thrive and grow.

* Commitment to DEI: Contribute to diversity, equity, and inclusion through

ongoing initiatives and employee resource groups.

* Community Engagement: Make a difference through our volunteering program.

We live by our core values: impatient to be great, find a way, earn trust every

day, fueled by purpose. Be a part of something bigger with us!

GoFundMe is proud to be an equal opportunity employer that actively pursues

candidates of diverse backgrounds and experiences. We do not discriminate on

the basis of race, color, religion, ethnicity, nationality or national origin,

sex, sexual orientation, gender, gender identity or expression, pregnancy

status, marital status, age, medical condition, mental or physical disability,

or military or veteran status.

The annual U.S. salary range for this full-time position is $233,500 - $321,200.

The company also offers equity and other benefits to employees, including

healthcare, dental, vision, life insurance and 401(k) saving program. In

addition to this wage, there are geolocation differentials that will increase

pay depending on the work location. Additionally pay may vary depending on other

factors including skills, experience, education, or training. Your recruiter can

share more about the specific total compensation package based on your location

during the hiring process.

If you require a reasonable accommodation to complete a job application or a job

interview or to otherwise participate in the hiring process, please contact us

at [email protected] [[email protected]].

Global Data Privacy Notice for Job Candidates and Applicants:

Depending on your location, the General Data Protection Regulation (GDPR) or

certain US privacy laws may regulate the way we manage the data of job

applicants. Our full notice outlining how data will be processed as part of the

application procedure for applicable locations is available here

[https://www.gofundme.com/c/personal-privacy-notice-for-classy-and-gofundme]. By

submitting your application, you are agreeing to our use and processing of your

data as required.

Learn more about GoFundMe:

We’re proud to partner with GoFundMe.org [https://www.gofundme.org/], an

independent public charity, to extend the reach and impact of our generous

community, while helping drive critical social change. You can learn more about

GoFundMe.org’s activities and impact in their FY ‘25 annual report

[https://www.gofundme.org/wp-content/uploads/2025/08/GoFundMe.org-FY25-Annual-Report.pdf].

Our annual “Year in Help” report

[https://www.gofundme.com/c/gofundme-2025-year-in-help]reflects our community’s

impact in advancing our mission of helping people help each other.

For recent company news and announcements, visit our Newsroom

[https://www.gofundme.com/c/newsroom].

Notice to Applicants for Jobs Located in NYC or Remote Jobs Associated With

Office in NYC Only

We use Metaview as part of our hiring process for jobs in NYC and certain

features may qualify it as an automated employment decision tool (AEDT), as

defined by New York City Local Law 144. As part of the hiring process, we

provide Metaview with job requirements and candidate submitted resumes and

application materials to assist in evaluating job-related qualifications. While

this tool is used to improve efficiency and support our recruiting personnel,

all final hiring decisions are made by GoFundMe employees.

We began using Metaview on March 10, 2026. The Metaview tool has been reviewed

by an independent auditor. Results of the audit may be viewed here

[https://trust.warden-ai.com/metaview/application-review/nyc]. The tool

evaluates your professional experience, technical skills, education, and other

qualifications using information collected directly from your submitted resume

and application materials; all such data is retained in accordance with

GoFundMe’s Personnel Privacy Notice

[https://www.gofundme.com/c/personnel-privacy-notice-for-gofundme] and

applicable legal requirements. If you would like to request an alternative

selection process or a reasonable accommodation, please contact

[email protected] [[email protected]].