About the role
What will you do at General Dynamics Information Technology?
Type of Requisition: Pipeline Clearance Level Must Currently Possess: Top Secret
SCI + Polygraph Clearance Level Must Be Able to Obtain: Top Secret SCI +
Polygraph Public Trust/Other Required: None Job Family: IT Infrastructure and
Operations Job
Qualifications
- Skills: Automation Tools, Enterprise
- Infrastructures, Enterprise Operations, Site Reliability Engineering
- Certifications: None Experience: 5 + years of related experience US Citizenship
- Required: Yes
Job Description
SITE RELIABILITY ENGINEER (SRE) Own your
opportunity. Make your impact As a Site Reliability Engineer (SRE) supporting
the CIO Infrastructure Services (CIS) program, you will help maintain the
reliability, scalability, and performance of enterprise infrastructure services
deployed across more than 250 global sites. You will engineer and optimize
systems, automate operational workflows, strengthen monitoring capabilities, and
ensure the stability and resilience of mission critical‑ environments. You will
partner closely with Engineering, Operations, Tech Refresh, Cybersecurity, and
Data Center teams to ensure seamless integration of new capabilities into a high
availability production environment, helping the Defense Intelligence Enterprise
remain secure, connected, and ‑mission ready‑. HOW A SITE RELIABILITY ENGINEER
WILL MAKE AN IMPACT Ensure the reliability, availability, and performance of
enterprise IT systems across global environments Develop automation solutions
that reduce manual effort, streamline operational tasks, and improve system
resiliency Build and maintain monitoring, alerting, and observability
capabilities supporting 24/7/365 enterprise operations Perform root cause
analysis (RCA), corrective action planning, and long-term‑ problem remediation
for infrastructure issues Partner with engineering teams to validate, test, and
integrate new systems, upgrades, baselines, and enhancements into production
Improve system performance through configuration tuning, capacity planning, and
optimization of compute, storage, network, and virtualized environments Develop
and maintain infrastructure-as-code, scripts, and operational automation to
support consistent and repeatable deployments Support enterprise incident
response, including triage, escalation, and service restoration for high
visibility‑ events Maintain operational documentation including SOPs, runbooks,
baselines, dashboards, and architectural diagrams Ensure compliance with
ITIL/ITSM processes—including Incident, Problem, Change, and Configuration
Management Strengthen the enterprise security posture by supporting patching,
vulnerability remediation, and RMF related‑ configuration updates Coordinate
with global operations teams to ensure service continuity, readiness, and
adherence to SLAs and KPIs Leverage analytics, metrics, and monitoring data to
identify performance trends and drive continuous service improvement initiatives
WHAT YOU’LL NEED TO SUCCEED Required: CLEARANCE: Active TS/SCI a favorable
Polygraph EDUCATION: Bachelor’s degree in computer science, engineering, IT, or
related technical field (Additional experience may substitute for degree) 8+
years of experience in site reliability engineering, systems engineering,
enterprise operations, or DevOps roles Hands‑on experience with automation tools
(PowerShell, Python, Ansible, Terraform, etc.) Strong experience supporting
enterprise infrastructure domains including server compute, storage,
virtualization, networking, and monitoring Experience with enterprise monitoring
platforms (e.g., SolarWinds, SCOM, Splunk, Nagios, ELK) Strong understanding of
ITIL/ITSM workflows and operational governance processes Demonstrated ability to
troubleshoot complex technical issues across distributed enterprise environments
Strong communication and collaboration skills working across multidisciplinary
technical teams Excellent communication and stakeholder engagement skills US
citizenship required LOCATION: Onsite Preferred: ITIL v4 Foundations
certification Experience supporting the client, DoDIIS, or Intelligence
Community environments Familiarity with CMMC, NIST 800‑53, policies, and RMF
processes Experience with ServiceNow/Service Central and automated ticketing
workflows Experience supporting hybrid cloud, virtual desktop infrastructure
(VDI), or hyperconverged platforms GDIT IS YOUR PLACE At GDIT, the mission is
our purpose, and our people are at the center of everything we do. Growth:
AI-powered career tool that identifies career steps and learning opportunities
Support: An internal mobility team focused on helping you achieve your career
goals Rewards: Comprehensive benefits and wellness packages, 401K with company
match, and competitive pay and paid time off Community: Award-winning culture of
innovation and a military-friendly workplace OWN YOUR OPPORTUNITY Explore an
enterprise IT career at GDIT and you’ll find endless opportunities to grow
alongside colleagues who share your desire to drive operations forward. #CIS The
likely salary range for this position is $128,039 - $173,229. This is not,
however, a guarantee of compensation or salary. Rather, salary will be set based
on experience, geographic location and possibly contractual requirements and
could fall outside of this range. Scheduled Weekly Hours: 40 Travel Required:
None Telecommuting Options: Onsite Work Location: USA MD Annapolis Junction
Additional Work Locations: USA CO Colorado Springs, USA DC Washington, USA FL
MacDill AFB, USA VA Springfield Total Rewards at GDIT: Our benefits package for
all US-based employees includes a variety of medical plan options, some with
Health Savings Accounts, dental plan options, a vision plan, and a 401(k) plan
offering the ability to contribute both pre and post-tax dollars up to the IRS
annual limits and receive a company match. To encourage work/life balance, GDIT
offers employees full flex work weeks where possible and a variety of paid time
off plans, including vacation, sick and personal time, holidays, paid parental,
military, bereavement and jury duty leave. To ensure our employees are able to
protect their income, other offerings such as short and long-term disability
benefits, life, accidental death and dismemberment, personal accident, critical
illness and business travel and accident insurance are provided or available. We
regularly review our Total Rewards package to ensure our offerings are
competitive and reflect what our employees have told us they value most. Our
Identity Verification Process: As part of the hiring process, we will ask you to
complete an identity verification process that leverages advanced biometrics and
artificial intelligence to ensure authenticity and protect against identity
fraud. You are expected to be on camera during virtual interviews. We reserve
the right to take your picture to verify your identity and prevent fraud. By
proceeding, you authorize the collection, processing, and use of your biometric
data for identity verification and security purposes. About Our Work: We are
GDIT. A global technology and professional services company that delivers
technology solutions and mission services to every major agency across the U.S.
government, defense and intelligence community. Our 26,000 experts extract the
power of technology to create immediate value and deliver solutions at the edge
of innovation. We operate across 50+ countries worldwide, offering leading
mission-ready capabilities in AI, cloud, cyber and software development. Join
our Talent Community to stay up to date on our career opportunities and events
at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities /
Protected Veterans Opportunity Owned From working with technologies like AI,
cyber and cloud to careers in intelligence and health, we offer endless
opportunities to apply your expertise to create a safer, smarter world. For more
information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT
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