ITIL Automation / Orchestration Engineer

Type of Requisition: Regular Clearance Level Must Currently Possess: Secret

Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other

Required: None Job Family: Data Science and Data Engineering Job

Qualifications

• Skills: Automation Technology, Business Process Automation, DevSecOps, IT
• Service Management (ITSM), Scripting Certifications: None Experience: 8 + years
• of related experience US Citizenship Required: Yes

Job Description

GDIT is

seeking an ITIL Automation / Orchestration Engineer to streamline and modernize

service delivery across ITSM platforms. You will design automations, integrate

systems, and build orchestration workflows that accelerate mission outcomes and

reduce operational friction across Defense programs. How You’ll Make an Impact •

Build automated workflows that streamline ITIL/ITSM processes (Change, Incident,

Request, CMDB, etc.). • Integrate platforms such as ServiceNow, cloud services,

monitoring tools, and DevSecOps pipelines. • Develop reusable automations that

reduce toil and improve service quality across the enterprise. • Collaborate

with service owners to translate ITIL processes into actionable automated

workflows. • Implement orchestration that connects infrastructure, applications,

and support systems. • Contribute to broader modernization initiatives by

standardizing automation best practices. What You’ll Need to Succeed Required •

Strong experience with ITSM platforms (ServiceNow preferred). • Hands‑on

experience building automations, REST integrations, and workflow orchestration.

• Solid understanding of ITIL processes and service management fundamentals. •

Strong scripting skills (Python, JavaScript, PowerShell). • Experience

integrating cloud platforms, monitoring tools, and CI/CD systems. • Ability to

work across teams to define automation needs and deliver practical solutions. •

US Citizenship Required • Candidate must possess active SECRET clearance, and

the ability to obtain TOP SECRET/SCI. Bachelors and 8 years of progressive work

experience. Preferred • ITIL Foundation or higher certifications. • Experience

with ServiceNow Flow Designer, IntegrationHub, or similar tools. • Experience

with enterprise architecture, CMDB design, or process optimization. Location &

Travel Remote Travel Expected=25% The likely salary range for this position is

$144,500 - $195,500. This is not, however, a guarantee of compensation or

salary. Rather, salary will be set based on experience, geographic location and

possibly contractual requirements and could fall outside of this range.

Scheduled Weekly Hours: 40 Travel Required: 10-25% Telecommuting Options: Remote

Work Location: Any Location / Remote Additional Work Locations: Total Rewards at

GDIT: Our benefits package for all US-based employees includes a variety of

medical plan options, some with Health Savings Accounts, dental plan options, a

vision plan, and a 401(k) plan offering the ability to contribute both pre and

post-tax dollars up to the IRS annual limits and receive a company match. To

encourage work/life balance, GDIT offers employees full flex work weeks where

possible and a variety of paid time off plans, including vacation, sick and

personal time, holidays, paid parental, military, bereavement and jury duty

leave. GDIT typically provides new employees with 15 days of paid leave per

calendar year to be used for vacations, personal business, and illness and an

additional 10 paid holidays per year. Paid leave and paid holidays are prorated

based on the employee’s date of hire. The GDIT Paid Family Leave program

provides a total of up to 160 hours of paid leave in a rolling 12 month period

for eligible employees. To ensure our employees are able to protect their

income, other offerings such as short and long-term disability benefits, life,

accidental death and dismemberment, personal accident, critical illness and

business travel and accident insurance are provided or available. We regularly

review our Total Rewards package to ensure our offerings are competitive and

reflect what our employees have told us they value most. Our Identity

Verification Process: As part of the hiring process, we will ask you to complete

an identity verification process that leverages advanced biometrics and

artificial intelligence to ensure authenticity and protect against identity

fraud. You are expected to be on camera during virtual interviews. We reserve

the right to take your picture to verify your identity and prevent fraud. By

proceeding, you authorize the collection, processing, and use of your biometric

data for identity verification and security purposes. About Our Work: We are

GDIT. A global technology and professional services company that delivers

technology solutions and mission services to every major agency across the U.S.

government, defense and intelligence community. Our 26,000 experts extract the

power of technology to create immediate value and deliver solutions at the edge

of innovation. We operate across 50+ countries worldwide, offering leading

mission-ready capabilities in AI, cloud, cyber and software development. Join

our Talent Community to stay up to date on our career opportunities and events

at gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities /

Protected Veterans Opportunity Owned From working with technologies like AI,

cyber and cloud to careers in intelligence and health, we offer endless

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