About the role

What will you do at General Dynamics Information Technology?

Type of Requisition: Regular Clearance Level Must Currently Possess: Top Secret

Clearance Level Must Be Able to Obtain: Top Secret/SCI Public Trust/Other

Required: None Job Family: IT Infrastructure and Operations Job

Qualifications

Skills: Executive Reporting, Network Performance, Performance Analytics,
Performance Monitoring, Root Cause Analysis (RCA) Certifications: Certified
Network Professional Enterprise (CCNP) | Cisco - Cisco, Cisco Certified Network
Associate (CCNA) | Cisco - Cisco, CompTIA Security+ CE | CompTIA - CompTIA,
Juniper Networks Certified Design Associate (JNCIA-Design) | Juniper Networks -
Juniper Networks, Juniper Networks Certified Internet Specialist - Enterprise
Routing and Switching (JNCIS-ENT) | Juniper Networks - Juniper Networks
Experience: 5 + years of related experience US Citizenship Required: Yes Job

Description

Transform technology into opportunity as an Enterprise Performance

Management Systems (EMS) Engineer with GDIT.

In this role, you will

support
mission‑critical enterprise IT systems and contribute to the modernization of
agency operations. At GDIT, our people make the difference. As an Enterprise
Performance Management Systems Engineer, you will help ensure today’s operations
remain secure while enabling a smarter tomorrow. We are seeking a highly
motivated Enterprise Performance Engineer and NetScout Administrator to support
the ETM‑NG program at the Pentagon. This position is responsible for
administering, expanding, optimizing, and operating the NetScout performance
monitoring platform across multiple security domains. The successful candidate
will act as a trusted advisor to operations teams and government stakeholders by
converting network performance data into actionable insights. Key
responsibilities include dashboard development, service performance monitoring,
KPI definition, executive reporting, troubleshooting complex performance issues,
and supporting the continued deployment of enterprise observability
capabilities. This role requires close collaboration with Network Operations,
Service Management, Cybersecurity, and Government leadership to enhance
visibility into network health, application performance, user experience, and
mission‑critical services. Strong technical expertise and the ability to
communicate clearly with non‑technical audiences are essential. HOW AN EMS
ENGINEER WILL MAKE AN IMPACT Administer, maintain, and optimize NetScout
nGeniusONE, nGeniusPULSE, InfiniStream, and associated performance monitoring
infrastructure. Provide day-to-day administration of Red Hat-based Linux
distributions (CentOS, RHEL, Oracle Linux). Troubleshoot system-level issues,
analyze OS logs, and monitor disk space, CPU, and memory utilization. Utilize
Bash/Shell scripting to automate routine administrative tasks and system
backups. Plan and execute server migrations and operating system upgrades.
Assist in transitioning legacy enterprise systems from CentOS 7 to Oracle Linux
9 while ensuring minimal downtime. Perform pre-migration compatibility
assessments on existing configurations, libraries, and application dependencies.
Validate post-migration system integrity, user permissions, and service
functionalities. Support deployment and expansion of enterprise monitoring
capabilities across multiple network enclaves. Configure service monitors,
service dashboards, alerting thresholds, and reporting capabilities. Ensure
platform availability, data integrity, and monitor coverage of critical
enterprise services. Develop operational dashboards and service health views
supporting enterprise network operations. Establish and maintain Key Performance
Indicators (KPIs), service level metrics, and performance baselines. Analyze
network traffic patterns, latency, packet loss, retransmissions, application
response times, and user experience metrics. Identify trends and proactively
recommend improvements to increase service reliability and operational
effectiveness. Produce daily, weekly, and monthly service performance reports
for Government leadership. Translate complex technical findings into concise
operational impacts, risks, and recommendations. Participate in customer
briefings and performance review meetings. Own and continuously improve
recurring operational performance briefings, including dashboard interpretation,
trend narratives, and mission impact summaries. Utilize NetScout packet level
and service level data to investigate performance degradations and service
disruptions. Collaborate with Network Operations, Systems Administration,
Cybersecurity, and Service Desk teams during incident response activities.
Provide data driven recommendations for problem resolution and service
restoration. Correlate NetScout findings with ServiceNow incidents, problems,
and changes to improve event context, escalation quality, and service
restoration outcomes. WHAT YOU’LL NEED TO SUCCEED (Required) Education:
Bachelor’s Degree. An additional 4 years of experience may be substituted in
lieu of degree. Clearance: Active Top-Secret. Certification(s): Active Security+
CE (or higher) at time of hire. Candidates should possess one or more
networking, observability, monitoring, or service management certifications such
as CCNA, CCNP, JNCIA, JNCIS, ITIL Foundation, Splunk, Dynatrace, ThousandEyes,
SolarWinds, or equivalent industry certification. Experience: 5+ years of
experience supporting enterprise monitoring, network operations, observability
platforms, performance engineering, or enterprise network environments.
Technical

Requirements

Experience administering NetScout nGeniusONE and
InfiniStream solutions is highly desired but not required. Experience supporting
enterprise observability, application performance monitoring, or network
monitoring platforms will be considered. Strong background in network
performance monitoring, enterprise observability, service assurance, or
operational analytics. Enterprise with Monitoring & Observability Platforms,
Networking Technologies, Performance Analysis, Reporting & Visualization, and
Automation & Integration. Candidates should possess experience with one or more
of the following: Experience with Enterprise Monitoring & Observability
Platforms such as NetScout nGeniusONE, NetScout InfiniStream, InfoVista, Splunk,
ThousandEyes, Dynatrace, AppDynamics, or SolarWinds. Performance Analysis
experience utilizing Network latency analysis, Application performance
monitoring, Traffic flow analysis, Capacity planning, Service performance
baselining, and Trend analysis. Experience with Reporting & Visualization tools
such as Power BI, Tableau, Excel Analytics. GDIT IS YOUR PLACE At GDIT, the
mission is our purpose, and our people are at the center of everything we do.
Growth: AI-powered career tool that identifies career steps and learning
opportunities. Support: An internal mobility team focused on helping you achieve
your career goals. Rewards: Comprehensive benefits and wellness packages, 401K
with company match, and competitive pay and paid time off. Community:
Award-winning culture of innovation and a military-friendly workplace. OWN YOUR
OPPORTUNITY Explore an enterprise IT career at GDIT and you’ll find endless
opportunities to grow alongside colleagues who share your desire to drive
operations forward. The likely salary range for this position is $93,500 -
$126,500. This is not, however, a guarantee of compensation or salary. Rather,
salary will be set based on experience, geographic location and possibly
contractual requirements and could fall outside of this range. Scheduled Weekly
Hours: 40 Travel Required: Less than 10% Telecommuting Options: Onsite Work
Location: USA VA Arlington Additional Work Locations: Total Rewards at GDIT: Our
benefits package for all US-based employees includes a variety of medical plan
options, some with Health Savings Accounts, dental plan options, a vision plan,
and a 401(k) plan offering the ability to contribute both pre and post-tax
dollars up to the IRS annual limits and receive a company match. To encourage
work/life balance, GDIT offers employees full flex work weeks where possible and
a variety of paid time off plans, including vacation, sick and personal time,
holidays, paid parental, military, bereavement and jury duty leave. To ensure
our employees are able to protect their income, other offerings such as short
and long-term disability benefits, life, accidental death and dismemberment,
personal accident, critical illness and business travel and accident insurance
are provided or available. We regularly review our Total Rewards package to
ensure our offerings are competitive and reflect what our employees have told us
they value most. Our Identity Verification Process: As part of the hiring
process, we will ask you to complete an identity verification process that
leverages advanced biometrics and artificial intelligence to ensure authenticity
and protect against identity fraud. You are expected to be on camera during
virtual interviews. We reserve the right to take your picture to verify your
identity and prevent fraud. By proceeding, you authorize the collection,
processing, and use of your biometric data for identity verification and
security purposes. About Our Work: We are GDIT. A global technology and
professional services company that delivers technology solutions and mission
services to every major agency across the U.S. government, defense and
intelligence community. Our 26,000 experts extract the power of technology to
create immediate value and deliver solutions at the edge of innovation. We
operate across 50+ countries worldwide, offering leading mission-ready
capabilities in AI, cloud, cyber and software development. Join our Talent
Community to stay up to date on our career opportunities and events at
gdit.com/tc. Equal Opportunity Employer / Individuals with Disabilities /
Protected Veterans Opportunity Owned From working with technologies like AI,
cyber and cloud to careers in intelligence and health, we offer endless
opportunities to apply your expertise to create a safer, smarter world. For more
information about GDIT's Privacy Policy, click here: Privacy Policy | GDIT

Which skills does this role require?

Executive ReportingNetwork PerformancePerformance AnalyticsPerformance MonitoringRoot Cause AnalysisNetScout AdministrationLinux AdministrationBash ScriptingKPI DefinitionDashboard DevelopmentService Performance MonitoringObservabilityNetwork Traffic AnalysisIncident ResponseCapacity PlanningService AssuranceNetScoutnGeniusONEnGeniusPULSEInfiniStreamRHELCentOSOracle LinuxBashShell ScriptingSecurity+CCNACCNPJNCIAJNCISITIL FoundationSplunkDynatraceThousandEyesSolarWindsPower BITableauServiceNowKPITop Secret Clearance

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