About the role
What will you do at Fime?
Test Analyst / Hardware Engineer
Company:
Fime is a globally recognised international player providing deep expertise across digital payments, mobility services, and digital identity. We work with leading organisations worldwide to solve complex challenges, identify emerging opportunities, and future-proof their strategies.
Our team of 900+ experts operates in over 20 locations around the globe, delivering solutions that support millions of transactions every day, across global markets. What sets us apart is our values: we are curious, creative, and highly collaborative, with a strong commitment to integrity - we do the right thing for our clients, our people, and our shareholders.
At Fime, the work is varied and intellectually stimulating. No two days are the same, and you will be surrounded by smart, engaged colleagues who value learning and continuous improvement.
Making innovation possible.
Making the world work.
Mission:
Performed at San Jose and under the responsibility of the Activity Manager we are looking for a permanent Test Analyst. The role will be to provide customers test & certification services in the payment industry. We work with an international team located worldwide (Taiwan, France, India, Japan, Canada).
ACTIVITIES:
Method / production
* Perform test sessions in compliance with related Quality Assurance Plan
* Analyze test data and results
* Write test reports and continuously improve towards minimizing detected issues during reviews
* Understand tests purpose in regard of customer needs and specificities within testing scope
* Write technical documentation and participate in building the internal knowledge base
* Provide technical consulting / debug services to customers (remote or at customer premises)
* Provide technical support internally
Quality:
* Ensure high quality of service at any time
* Ensure the quality process is applied
* Increase skills range and ensure the maintenance of the acquired skills
* Make suggestions for improvements
* Collect and distribute customers feedback.
Communication:
* Be the technical contact for the customer
* Attend suggested internal trainings
* Actively participate in sharing technical knowledge with colleagues
JOB EXPERIENCE
* Experience in a Testing related role is a plus but we are also happy to consider fresh graduates
* EMV L1 testing knowledge as an asset
KNOWLEDGE & SKILLS
* Completed studies in an bachelor's degree related field or Electronic or Electric Engineering.
* Knowledge on development languages and on electronics and electric processes
* Fluency in English
Contract: Permanent
Starting date: As soon as possible.
Work Location: San Jose, USA
Which skills does this role require?
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