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Fidelity Investments

engineering opportunity

Principal, Cloud Engineer - Observability

The role involves building and scaling next-generation observability platforms using cloud-native technologies and leading-edge engineering practices. The engineer will contribute to Fidelity's digital services while mentoring and coaching other team members.

Merrimack, New Hampshire, United StatesonsiteFULL_TIME

Posted

About the role

What will you do at Fidelity Investments?

Job Description

Note: Fidelity will not provide immigration sponsorship for this position. Overview Do you want to work on cutting-edge cloud technologies that power the next generation of enterprise-scale platforms? We are seeking a highly motivated Principal Cloud Engineer to join our Observability Platform team within Fidelity Architecture and Engineering.

In this role, you will

  • help design, build, and operate scalable, cloud-native observability solutions that support our most critical digital services.
  • You will work in a collaborative, transparent, and innovation-driven environment where engineering excellence, continuous learning, and open-source contribution are core to how we operate.
  • This is a high-impact role where your expertise will influence platform architecture, engineering practices, and the developer experience across the organization.

What You’ll Do

  • Lead the design and implementation of cloud-native observability platforms across AWS and Azure environments Develop and operate highly scalable systems on AWS (EKS, core services) with strong focus on reliability, performance, and automation Own the end-to-end lifecycle of observability tooling, including hosting, maintenance, scaling, and optimization Drive adoption of OpenTelemetry (OTel) standards for metrics, traces, logs, and profiling Build and enhance platform capabilities using Python and/or Go Architect and optimize CI/CD pipelines enabling rapid, secure, and reliable deployments Collaborate with cross-functional teams to improve system visibility, debugging capabilities, and performance insights Define and promote best practices for cloud engineering, observability, and platform reliability Mentor engineers and provide technical leadership across squads The Experience We’re Looking For 10+ years of software engineering or cloud engineering experience Deep expertise in AWS cloud stack, especially: EKS (Kubernetes on AWS) Core services (IAM, EC2, networking, storage, etc.)
  • Strong experience working with Kubernetes and cloud-native ecosystems Hands-on experience with observability tools/platforms (e.g., Prometheus, Grafana, Datadog, OpenTelemetry, etc.), including hosting and operational ownership Proficiency in Python and/or Go for platform and tooling development Strong understanding of CI/CD practices and tools Experience working with Infrastructure as Code (Terraform, CloudFormation, etc.)
  • Familiarity with the Azure cloud stack and hybrid/multi-cloud environments Working knowledge of OpenTelemetry (OTel) concepts and implementation Bonus Skills Experience building or operating large-scale internal platforms Exposure to eBPF-based observability or advanced profiling solutions Experience integrating observability across multi-region / multi-cloud environments Experience or interest in applying AI/ML techniques to observability (e.g., anomaly detection, predictive insights, intelligent alerting, or AIOps) Active participation in or contributions to open-source projects Strong background in performance optimization and distributed systems Why Join Us Work on mission-critical, high-scale platforms Be part of a forward-looking, cloud-first organization Contribute to open technologies and modern observability practices Thrive in a culture that values learning, ownership, and engineering excellence Certifications: Category: Information Technology Please be advised that Fidelity’s business is governed by the provisions of the Securities Exchange Act of 1934, the Investment Advisers Act of 1940, the Investment Company Act of 1940, ERISA, numerous state laws governing securities, investment and retirement-related financial activities and the rules and regulations of numerous self-regulatory organizations, including FINRA, among others.
  • Those laws and regulations may restrict Fidelity from hiring and/or associating with individuals with certain Criminal Histories.
  • At Fidelity, we are passionate about making our financial expertise broadly accessible and effective in helping people live the lives they want!
  • We are a privately held company that places a high degree of value in creating and nurturing a work environment that attracts the best talent and reflects our commitment to our associates.
  • We are proud of our diverse and inclusive workplace where we respect and value our associates for their unique perspectives and experiences.
  • For information about working at Fidelity, visit FidelityCareers.com.
  • Fidelity Investments is an equal opportunity employer.
  • Fidelity will reasonably accommodate applicants with disabilities who need adjustments to participate in the application or interview process.
  • To initiate a request for an accommodation please contact the following: For roles based in the US: Contact the HR Leave of Absence/Accommodation Team by sending an email to [email protected], or by calling 800-835-5099, prompt 2, option 2 For roles based in Ireland: Contact [email protected] For roles based in Germany: Contact [email protected] Fidelity Privacy Policy

Which skills does this role require?

PythonAWSAzureKubernetesInfrastructure as CodeGoObservability PlatformsMentoringCoachingAgileCloud Native TechnologiesOpen Source ContributionCloud EngineeringOpen SourceCloud NativeFidelity Architecture and EngineeringDigital ServicesScalable PlatformsSoftware Engineering Best PracticesTerraformMachine Learning

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