About the role

What will you do at EXL?

The Director of Software Engineering is responsible for leading multiple

engineering teams, driving technology strategy, ensuring successful product

delivery, and building a high-performance engineering organization. This role

combines technical leadership, people management, delivery governance,

architecture oversight, and stakeholder management to deliver scalable and

secure software solutions.

Engineering Leadership

* Define and execute the technology roadmap aligned with business objectives.

* Lead engineering managers, architects, and software development teams.

* Establish engineering best practices, standards, and governance processes.

* Drive innovation, modernization, and continuous improvement initiatives.

Product & Delivery Management

* Oversee end-to-end software development lifecycle (SDLC).

* Ensure predictable and high-quality delivery across multiple programs.

* Partner with Product Management, Architecture, and Business teams to

prioritize initiatives.

* Track delivery metrics, engineering productivity, and operational excellence.

Technical Strategy & Architecture

* Guide architectural decisions for scalable cloud-native platforms.

* Promote microservices, API-first, event-driven, and modern engineering

practices.

* Ensure security, reliability, scalability, and maintainability of systems.

* Drive adoption of DevOps, CI/CD, automation, and engineering excellence

frameworks.

People Leadership

* Build, mentor, and develop engineering managers and senior engineers.

* Conduct workforce planning, hiring, succession planning, and talent

development.

* Foster a culture of ownership, collaboration, innovation, and accountability.

* Lead performance management and career growth initiatives.

Stakeholder Management

* Collaborate with executive leadership on strategic technology investments.

* Communicate engineering progress, risks, dependencies, and business impacts.

* Manage vendor relationships and technology partnerships when required.

RESPONSIBILITIES

Leadership

* Proven experience leading large engineering organizations (50+ engineers

preferred).

* Strong experience managing Engineering Managers and Technical Leads.

* Excellent stakeholder and executive communication skills.

Technical Expertise

* Strong understanding of modern software engineering practices.

* Experience with cloud platforms such as Azure, AWS, or GCP.

* Expertise in API architecture, distributed systems, and enterprise

application development.

* Experience implementing DevOps, Git-based development, and CI/CD pipelines.

* Strong knowledge of SQL and NoSQL technologies.

Business & Delivery

* Experience managing multimillion-dollar technology programs.

* Expertise in Agile, Scrum, SAFe, or scaled delivery frameworks.

* Strong risk, budget, and vendor management capabilities.

Key Performance Indicators (KPIs)

* On-time delivery of strategic initiatives.

* Platform availability and reliability.

* Engineering productivity and cycle time.

* Employee engagement and retention.

* Technology modernization and automation adoption.

* Customer satisfaction and business impact.

Typical Reporting Structure

Director of Software Engineering → Engineering Managers

→ Technical Leads / Architects

→ Senior Software Engineers

→ Software Engineers / QA Engineers / DevOps Engineers

QUALIFICATIONS

Preferred Qualifications

* Master's degree in Computer Science, Engineering, or related field.
* Experience in AI/ML platforms, Data Engineering, and Cloud Transformation
initiatives.
* Exposure to Kubernetes, Containers, Serverless Architectures, and Enterprise
Platforms.
* Bachelor's degree (B.Tech/BE/MCA/BSC-IT) from an accredited
college/university / Professional certification such as CA/CISA/CIA/MBA
Finance will be an added advantage

Which skills does this role require?

People managementTechnology strategyMicroservicesStakeholder managementBudget managementEnterprise application developmentCloud-nativeAPI-firstEvent-drivenKubernetesContainersServerlessTechnology RoadmapSDLCEnterprise PlatformsLeadershipMentorshipWorkforce PlanningBudgetingMachine LearningProduct Strategy

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