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Ejam Inc

engineering opportunity

Staff AI Platform & Reliability Engineer

The Staff Engineer will own the design, operation, and reliability of AI generation services, including provider integrations and billing integrity. They will also lead reliability engineering efforts, set technical standards for Python services, and mentor the engineering team.

Santa Ana, California, United StatesonsiteFULL_TIME

Posted

About the role

What will you do at Ejam Inc?

Location: Santa Ana, California — on-site

Employment type: Full-time

Salary: $172,000 – $220,000

About us

Created.ai is an AI-powered creative platform combining text, image and video generation into production tools for commercial creative work. The platform is operated by eJam, a multi-brand consumer products and technology company.

We are expanding our engineering team with two appointments covering our AI platform infrastructure and our product engineering surface. Both roles carry substantial technical ownership and report directly into engineering leadership.

This position is AI-native by design. Our engineers work with agentic coding tools as a primary part of their daily workflow, which allows a small team to operate at a scope that would conventionally require a much larger one. We are looking for engineers whose judgement, architectural thinking and review discipline scale that leverage rather than being replaced by it.

Role summary

We are seeking a Staff Engineer to take ownership of the AI generation services, provider integrations, billing integrity, tenant security and overall platform reliability underpinning created.ai. The role is Python and GCP-first, with sufficient TypeScript proficiency to trace and modify cross-service contracts.

This is a senior individual contributor position with architectural authority over the platform layer.

Key responsibilities

Own the design, delivery and operation of AI generation services and all third-party provider integrations

Ensure billing and usage-metering integrity across the platform, including reconciliation and credit accounting

Maintain tenant isolation and platform security controls

Lead reliability engineering: failure handling, degradation strategy, capacity and incident response

Strengthen deployment safeguards, observability and cost attribution

Set technical standards for the Python services and mentor engineers working within them

Python 3.12 with FastAPI, Pydantic, asyncio and strict typing in production

Google Cloud Platform: Cloud Run, Pub/Sub, Cloud Tasks, GCS, Firestore, Cloud SQL/Postgres

Demonstrated experience with webhooks, queues, retries, idempotency, dead-letter queues and durable asynchronous jobs

SQLAlchemy and Alembic, together with billing or usage-metering experience

Infrastructure and delivery tooling: Terraform, IAM/OIDC, Secret Manager, CI/CD

Production integrations with image, video or LLM providers

Working proficiency in NestJS/TypeScript sufficient to modify cross-service contracts

Strong background in observability, cost tracking and incident debugging

Fluency with agentic coding tools (Claude Code, Codex, Cursor or comparable), including the ability to scope work for them, review their output critically and maintain architectural coherence across AI-assisted changes

Health, Dental, Vision

401k Plan

PTO Plan

14 observed local holidays

Stock options

Amazing, pet-friendly office environment

Equipment budget and learning allowance

Real technical ownership within a small engineering team, and visible impact on a commercially active AI product with real users and real scale constraints

Direct involvement in product decisions — the team is small enough that there is nowhere to hide, in both directions

Which skills does this role require?

PythonGoogle Cloud PlatformFastAPIPydanticAsyncioTypeScriptNestJSTerraformSQLAlchemyAlembicObservabilityCloud RunPostgreSQLAgentic coding toolsSystem architectureReliability engineeringAI PlatformReliability EngineeringGCPPub/SubCloud TasksGCSFirestorePostgresIAMOIDCSecret ManagerCI/CDAgentic codingClaude CodeCursorBilling integrityTenant securityInfrastructureSoftware engineeringSQLLLMs

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Review the responsibilities and requirements before adding an opening to your shortlist.

Role information can change. Confirm current details on the original application page.

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