About the role
What will you do at E-INFOSOL LLC?
PID: 26-14-09P-034-EDSU
Summary
E-INFOSOL LLC is seeking a highly motivated Atlassian Platform Engineer to be a
full-time employee in Washington, DC to join our innovative and customer
solutions focused team.
Job Description
The Atlassian Platform Engineer will support enterprise-level Jira and
Confluence administration for a high-visibility national security mission. This
hands-on role is critical to modernizing and scaling collaboration platforms
across multi-enclave environments. You’ll partner with mission, security, IT,
and operations teams to deliver resilient, secure, and high-performing Atlassian
solutions that drive federal public safety and national security objectives.
Will help drive:
* Administer and scale Jira, Confluence, JSM, and Crowd for daily enterprise
operations.
* Triage and resolve support tickets—from access requests to advanced
configuration changes.
* Improve workflows, fields, dashboards, reports, templates, and permission
models.
* Manage marketplace apps, including installs, upgrades, troubleshooting, and
performance checks.
* Oversee access and identity via Crowd, Microsoft Entra ID, and SSO
integrations.
* Run platform operations: upgrades, patches, deployments, backups, logging,
and monitoring.
* Support compliance needs, including ATO documentation, audits, and
configuration baselines.
Required Qualifications
* Active Top-Secret clearance with capability to obtain SCI/CI Poly if needed
to meet contract requirements.
* Bachelor’s Degree in Information Technology or a related field of study.
* Minimum 8 years of experience
* Minimum 5 years supporting enterprise IT platforms or collaboration
ecosystems
* Handson experience administering enterprise Jira, Confluence, and Crowd with
focus on workflow design, automations and plugin management
* Familiarity with Linux administration, PostgreSQL, MySQL, and FISMA/ATO
compliance
* Strong written and verbal communication; excels in stakeholder engagement and
cross‑team collaboration.
* Comfortable operating in fast paced, dynamic environments; able to prioritize
and deliver under shifting mission needs.
* Familiarity with Agile/SAFe; able to configure tools to reflect best practice
delivery models and ceremonies.
Preferred Qualifications
- * Experience in federal/high security or multi-enclave environments.
- * Experience integrating AI enabled capabilities (e.g., classifiers,
- intelligent routing) into enterprise collaboration platform.
- About E-INFOSOL
- E-INFOSOL is a Service Disabled and Veteran Owned Small Business (SDVOSB)
- located in the Washington, D.C. metropolitan area. We specialize in building
- modern and tailored solutions to support our customers’ mission. As a
- mission-first organization, we deliver Subject Matter Expertise (SME) in cloud
- computing, virtualization, cyber security, software development and data
- services. We support the Intelligence Community, Department of Defense, Federal
- Law Enforcement, Civilian Agencies and the Private Sector.
- Through strategic partnerships with top industry players such as Amazon Web
- Services (AWS), Broadcom, Microsoft and VMware, E-INFOSOL provide an array of IT
- products and solutions. Combined with our industry expertise, we deliver
- in-depth knowledge on Government requirements and fully understand NIST and DoD
- security requirements. Our expertise in the latest technologies combined with
- our understanding of infrastructure needs and security requirements provides the
- best combination for achieving innovative and secure environments for Government
- Agencies and Private Sector.
- Career Growth
- “Putting People First, Achieving our Mission Together”. E-INFOSOL is a
- people-first organization focusing on a positive employee culture that inspires
- creativity and innovation in support of our customers. With opportunities such
- as reimbursement and bonuses based on completion of certifications, we invest in
- our employees’ career growth.
Benefits
* Medical – 100% company paid premiums for employees with dependent options.
* Dental and Vision
* Retirement Savings (401k) up to 4% match
* Health Savings Account (HSA), FSA and DCFSA
* Company-paid Short/Long-term disability (w/ additional supplemental options)
* Company-paid Life and AD&D (w/ additional supplemental options)
* Generous Paid Time Off and ALL 11 Federal Holidays
* Legal and Identity Protection Services
* Bonuses for certifications and reimbursement
Employee Perks:
* UberOne, Company Outings (Sporting events, Happy Hours, etc.), Discounts on
services including Pet Insurance
Company Awards
* SBA 8(a) Certified
* SDVOSB
* GSA Contract Holder
* Inc. 5000
Equal Employment Opportunity
Policy
E-INFOSOL LLC provides equal employment opportunities to all employees and
applicants for employment and prohibits discrimination and harassment of any
type without regard to race, color, religion, age, sex, national origin,
disability status, genetics, protected veteran status, sexual orientation,
gender identity or expression, or any other characteristic protected by federal,
state, or local laws.
This policy applies to all terms and conditions of employment, including
recruiting, hiring, placement, promotion, termination, layoff, recall, transfer,
leaves of absence, compensation, and training.
Website: E-INFOSOL.com
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