Senior Product Manager, Common Services

The Senior Product Manager, Common Services is the leader and end-to-end owner

for the shared platform capabilities that power Daxko's portfolio of health,

fitness, and wellness software solutions, including API Gateway, API

productization, and other common services consumed by internal product teams,

customers, and partners across Nonprofit, Club, and Boutique.

This role reports to a Director of Product Management and is dedicated to

building reusable, scalable, and commercially viable infrastructure with a

metrics-driven mindset, balancing internal platform leverage with external

monetization opportunity. This role is responsible for driving the API and

Common Services vision, roadmap, and commercialization strategy, and the

achievement of adoption, revenue, reliability, and platform-leverage goals. This

work also supports Daxko's AI strategy: clean APIs, reliable data access, and

well-designed shared services enable AI features and agent-driven experiences

across the portfolio, rather than each product bolting them on separately.

You are the API and platform expert to the rest of the organization for Common

Services. As the leader for this domain, you will develop and execute the

strategy for API Gateway capabilities and shared services, including packaging

and pricing models for customer and partner API access, working directly with

engineering leadership and product managers across all three markets to identify

reuse, adoption, and revenue opportunities, including AI-powered access and

agent workflows. This includes ensuring that new common services are designed

for maximum leverage across the portfolio and, where appropriate, direct

commercial value to the customers and partners who consume them.

You are also responsible for the overall lifecycle of Common Services, which

includes gathering and prioritizing requirements from internal product teams,

customers, and partners, determining the right mix of platform investments that

will maximize portfolio-wide leverage and commercial return, working with

engineering on delivery, and confirming that the result meets integration,

reliability, and monetization requirements across all three audiences.

Why this job is exciting:

You'll own the infrastructure that every product team at Daxko builds on top of,

and you'll have the chance to turn that infrastructure into a monetizable

product in its own right. Instead of shipping features for one market, you'll

shape how APIs, gateways, and shared services work across our entire multi-brand

portfolio, directly influencing how fast every product team can move, how well

our products work together for customers and partners, and how we create new

revenue from the platform itself.

What will you do?

* Define and drive the API Gateway and Common Services roadmap, balancing

near-term product team needs with long-term platform architecture

* Define and execute a commercialization strategy for customer and partner API

access, including packaging, pricing, and go-to-market approach for API and

Common Services offerings

* Partner with engineering to design and deliver scalable, reliable,

well-documented APIs and shared services

* Serve as the internal expert on platform capabilities, advising product

managers across markets on what to build once versus what to build

per-product

* Establish and track platform health metrics (API adoption, reliability,

latency, integration time, revenue) and use them to prioritize investment

* Gather and prioritize requirements from internal product teams, customers,

and partners, translating diverse needs into a coherent shared roadmap

* Drive documentation, developer tooling, and onboarding standards that reduce

integration friction for internal teams, customers, and partners building on

top of Common Services

* Evaluate build-vs-reuse tradeoffs for new platform capabilities, working with

engineering on technical approach and feasibility

* Identify legacy technologies and services that no longer earn their keep, and

retire them responsibly, partnering with product, marketing, and sales on a

clean, well-communicated transition for affected customers and partners

* Drive adoption of shared services across product teams, customers, and

partners, reducing duplicate infrastructure and creating new revenue

opportunities

Successful candidates will demonstrate:

* Platform & API Commercialization – Demonstrate a track record of success

managing platform, API, or shared-services products in B2B environments,

including packaging, pricing, and go-to-market strategy for customer- and

partner-facing offerings

* Technical Depth – Strong understanding of API design, API gateway

architecture, and platform/service-oriented patterns; able to work directly

with engineering on technical tradeoffs without translation loss

* Cross-Portfolio Thinking – Understand how shared capabilities create leverage

across different market segments and product lines, and can make

build-once-vs-build-per-product calls

* Stakeholder Management – Balance competing requirements from internal product

teams, customers, and partners into a single coherent platform roadmap

* Data-Driven Prioritization – Use platform health, adoption, and revenue

metrics to justify investment decisions, not just feature requests

* Cross-functional Leadership – Lead and drive execution across Engineering,

Product Management, and Architecture

* Drive & Grit – Operate in a fast-paced environment with a focus and

determination to achieve high-quality results

Qualifications

• * Bachelor's degree in Computer Science, Engineering, Business Administration,
• or related field, or equivalent experience
• * 6+ years of experience in B2B software Product Management, with meaningful
• time spent on platform, API, or infrastructure products
• * Demonstrated experience working directly with engineering teams on API
• design, gateway architecture, platform services, or API monetization/pricing
• models
• * Strong verbal and written communication and presentation skills, with the
• ability to effectively communicate at all levels of the organization
• * Ability to travel up to 25%
• Preferred qualifications:
• * Experience in multi-product or multi-brand SaaS portfolios
• * Background building customer- or partner-facing API programs, developer
• platforms, or API monetization/pricing models
• * Pragmatic Marketing certified or related product management certification
• Additional Information
• Daxko is dedicated to pursuing and hiring a diverse workforce. We are committed
• to diversity in the broadest sense, including thought and perspective, age,
• ability, nationality, ethnicity, orientation, and gender. The skills,
• perspectives, ideas, and experiences of all of our team members contribute to
• the vitality and success of our purpose and values.
• We truly care for our team members, and this is reflected through our offices,
• and benefits, and great perks. These perks are only for our full-time team
• members.
• Some of our favorites include:
• 🏝 Flexible paid time off
• ⚕️ Affordable health, dental, and vision insurance options
• 💪 Monthly fitness reimbursement
• 🤑 401(k) matching
• 🍼 New-Parent Paid Leave
• 👖 Casual work environments
• 🏡 Flexible work - remote & hybrid
• All your information will be kept confidential according to EEO guidelines.
• #LI-Remote