Cloud Infrastructure Engineer (AWS/Terraform)

Job Title: Cloud Infrastructure Engineer (AWS/Terraform) Job Description We're Concentrix. The intelligent transformation partner. Solution-focused.

Tech-powered. Intelligence-fueled. Concentrix is the global technology and services leader that powers the world’s best brands, today and into the future.

We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale.

You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our gamechangers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year. Job Title: Cloud Infrastructure Engineer (AWS/Terraform) Job Summary We are seeking a highly motivated Cloud Infrastructure & Network Engineer to support and enhance our AWS-based infrastructure environment.

This role will be responsible for provisioning, automating, and maintaining cloud and network infrastructure, ensuring secure connectivity with customers, and supporting production systems. The ideal candidate will have strong experience with AWS, Terraform, network connectivity, and infrastructure automation, along with the ability to troubleshoot complex production issues in a fast-paced environment.

Key Responsibilities

• Provision, manage, and decommission cloud infrastructure using Terraform.
• Configure and maintain FortiGate firewalls and network security solutions.
• Manage and support customer network connectivity through AWS Site-to-Site VPNs, Direct Connect, and FortiGate appliances deployed at customer locations.
• Develop and maintain automation for operational activities, including patch management, certificate renewals, and infrastructure maintenance.
• Build, manage, and enhance CI/CD pipelines for infrastructure deployment and automation.
• Participate in an on-call rotation and provide Level 3 support for production incidents across infrastructure, networking, and application environments.
• Collaborate with internal teams and customers to troubleshoot connectivity and infrastructure-related issues.
• Ensure infrastructure reliability, security, scalability, and compliance with operational standards.
• Required Qualifications 3–8 years of hands-on experience designing, deploying, and supporting infrastructure in AWS.
• Strong experience with AWS services including: EC2 VPC S3 IAM Route 53 CloudWatch Advanced proficiency with Terraform, including Infrastructure as Code (IaC) best practices.
• Experience developing and supporting CI/CD pipelines for infrastructure provisioning and deployments.
• Strong networking background, including: AWS Site-to-Site VPNs AWS Direct Connect Firewall management (FortiGate preferred) Customer connectivity support Experience administering RHEL and Windows Server environments.
• Hands-on experience with Ansible or similar configuration management tools.
• Ability to troubleshoot and resolve production incidents across infrastructure, networking, and application layers.
• Willingness to participate in an on-call support rotation.

Preferred Qualifications

• Experience supporting enterprise-scale cloud environments.
• Knowledge of cloud security best practices and network architecture.
• Strong scripting and automation experience.
• AWS certifications are a plus.
• Experience working in a DevOps or Site Reliability Engineering (SRE) environment The base salary for this position is $ 92,250 - 131,786 plus incentives that align with individual and company performance.
• Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies.

Benefits

available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days. The deadline to apply for this position is: 07/19/2026. This position is for an existing, immediate vacancy.

We are currently seeking to fill this role with an individual who can start as soon as possible. As part of the hiring process, candidates may be required to undergo background screening and identity verification, where permitted by applicable law and consistent with the requirements of the role. Certain verification processes used by the Company or its service providers may involve technologies that rely on biometric identifiers or biometric information, where permitted by law.

If biometric identifiers or biometric information are collected, used, or stored, the Company will provide the legally required disclosures and obtain any required written consent prior to such collection, and will handle such information in accordance with applicable biometric privacy laws and Company policies. #WFH #LI-Remote #Concentrix Location: USA, GA, Work-at-Home Language

Requirements

• Time Type: Full time Physical and Mental

Requirements

• The employee is regularly required to operate a computer, keyboard, telephone/headset, and/or other office equipment as essential functions of this position.
• Work is generally sedentary in nature.

Equal Employment Opportunity

Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

For more information regarding your EEO rights as an applicant, please visit the following websites: · English · Spanish Accommodation: Concentrix welcomes and encourages applications from candidates with disabilities and is committed to providing an inclusive recruitment process. If you require reasonable accommodation to participate in any stage of the application or interview process, please let us know. Requests may be made by contacting [email protected].

All information will be treated confidentially and used solely to facilitate your participation in the recruitment process. Artificial Intelligence: As part of our recruitment process, we may use artificial intelligence (AI) tools to assist in the screening and/or assessment of job applicants. These tools could be used to evaluate resumes, applications, and other materials submitted to help us identify the best candidates for the role.

Work Authorization: In accordance with federal law, only applicants who are legally authorized to work in the United States will be considered for this position. Must reside in the United States or have a valid U.S. address for residence. For further information on available work states and Equal Employment Opportunity as an applicant, please click HERE Mission: Hi, we're Concentrix.

We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. Company Overview: We power the brands of the future.

Some call us a global technology and services leader. But we’re so much more. Human-centered, tech-powered, intelligence fuelled.

Every day we’re busy helping over 2000 of the world's best brands solve their toughest business challenges. Whether it’s…… designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We’ve got them covered.

But how? We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale. We’re the strategic thinkers who designbrand-defining experiences.

The technologists & engineers who buildsmarter solutions. And the operational experts who run it all and make it work seamlessly. By integrating strategy & design with data & analytics, enterprise technology, and digital operations.

You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future. Experience the power of Concentrix. Concentrix CVG Corporation is an EEO/AA/M/F/Vet/Disability Employer.