ERP Systems Engineer

REPORTS TO:

Director, Enterprise Applications

POSITION STATUS:

FT - Full-Time

Drive Enterprise Systems Excellence as an ERP Systems Engineer at CWI!

Are you a technically deep systems engineer who thrives on optimizing complex

enterprise platforms? The College of Western Idaho (CWI) is seeking an ERP

Systems Engineer to lead the performance, stability, and evolution of our

enterprise systems, including the Ellucian Colleague ERP and related

administrative platforms.

In this role, you’ll combine hands‑on engineering expertise with strategic

collaboration—ensuring reliable system operations while advancing integration,

scalability, and continuous improvement across the college’s technology

ecosystem.

Why Join CWI?

At CWI, enterprise systems power everything from student success to

institutional operations. As an ERP Systems Engineer, you’ll play a critical

role in maintaining and evolving the technical foundation that supports the

college. This position offers the opportunity to work across infrastructure,

applications, and integrations while influencing both operational reliability

and long‑term technology strategy.

Benefits

CWI offers one of the most affordable and comprehensive benefits packages in

higher education, including:

* Premium healthcare plans

* 11%+ employer retirement contributions

* Tuition discounts

* Generous personal leave

* Professional development opportunities

Enterprise Systems Administration & Performance:

* Oversee the administration, performance, and reliability of enterprise

platforms, including ERP and hosted applications

* Ensure systems are scalable, resilient, and highly available to meet

institutional needs

* Monitor system health, capacity, and performance trends

System Optimization & Troubleshooting:

* Diagnose and resolve complex cross‑platform issues across applications,

infrastructure, and integrations

* Perform root cause analysis and implement long‑term solutions to reduce

recurring issues and system risk

* Optimize application hosting environments, including Microsoft IIS and Apache

Tomcat

Platform Engineering & Lifecycle Management:

* Lead and support system implementations, upgrades, and continuous improvement

initiatives

* Install, configure, maintain, and update enterprise systems, operating

systems, and security patches

* Evaluate and recommend hardware and software enhancements to improve

performance and scalability

* Coordinate full lifecycle management of enterprise applications, including

deployment, optimization, and stabilization

Integration, Resilience & Infrastructure:

* Develop and maintain backup, recovery, and system resilience strategies in

collaboration with IT Operations and vendors

* Ensure backup processes, recovery procedures, and maintenance activities are

regularly tested and validated

* Support integration strategies and middleware across hybrid environments

(cloud and on‑premise)

Collaboration, Documentation & Technical Leadership:

* Collaborate with IT leadership, application teams, vendors, and business

stakeholders to align technology with institutional goals

* Provide technical guidance, mentorship, and recommendations across teams

* Translate complex technical concepts into clear, actionable insights for

diverse audiences

* Maintain comprehensive documentation, including system configurations,

procedures, and troubleshooting resources

* Promote knowledge sharing and cross‑training to strengthen operational

resilience

What We’re Looking For

• * Bachelor’s degree in Information Technology, Computer Science, or a related
• field, or an equivalent combination of education and experience
• * Completion of Microsoft AZ‑800 and AZ‑801 certifications, or the ability to
• obtain within one year of hire
• * Experience supporting enterprise applications in higher education or
• similarly complex environments
• * Experience working with SaaS vendors and hybrid (cloud + on‑premise)
• environments
• * Strong understanding of SQL and enterprise data systems
• * Familiarity with monitoring and observability tools, system performance
• tuning, and security best practices
• * Knowledge of integration and middleware patterns
• * Experience with Ellucian Colleague or other ERP platforms
• ADDITIONAL INSTRUCTIONS FOR APPLICANTS:
• Most positions at CWI are in-person and based on campus. While some roles may
• allow up to two remote workdays per week, eligibility for remote work is
• determined on a case-by-case basis at the hiring manager's discretion. All
• candidates must reside within, or be willing to relocate to, a reasonable
• commuting distance from CWI. Employment visa sponsorship is not available for
• this position.
• All qualified applicants will receive consideration for employment without
• regard to race, color, religion, sex, age, national origin, disability, veteran
• status, gender identity, sexual orientation, or any other applicable legally
• protected status.