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Capital One

engineering opportunity

Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI)

In this role, you will partner with a cross-functional team to deliver AI-powered products that enhance customer interactions. You will design, develop, test, deploy, and support various AI software components.

San Jose, California, United StatesonsiteFULL_TIME

Posted

About the role

What will you do at Capital One?

Senior Lead AI Engineer (AI Foundations, LLM Core and Agentic AI) Overview: At

Capital One, we are creating responsible and reliable AI systems, changing

banking for good. For years, Capital One has been an industry leader in using

machine learning to create real-time, personalized customer experiences. Our

investments in technology infrastructure and world-class talent — along with our

deep experience in machine learning — position us to be at the forefront of

enterprises leveraging AI. From informing customers about unusual charges to

answering their questions in real time, our applications of AI & ML are bringing

humanity and simplicity to banking. We are committed to continuing to build

world-class applied science and engineering teams to deliver our industry

leading capabilities with breakthrough product experiences and scalable,

high-performance AI infrastructure. At Capital One, you will help bring the

transformative power of emerging AI capabilities to reimagine how we serve our

customers and businesses who have come to love the products and services we

build. Team

Description

The Intelligent Foundations and Experiences (IFX) team

is at the center of bringing our vision for AI at Capital One to life. We work

hand-in-hand with our partners across the company to advance the state of the

art in science and AI engineering, and we build and deploy proprietary solutions

that are central to our business and deliver value to millions of customers. Our

AI models and platforms empower teams across Capital One to enhance their

products with the transformative power of AI, in responsible and scalable ways

for the highest leverage impact.

In this role, you will

  • Partner with a
  • cross-functional team of engineers, research scientists, technical program
  • managers, and product managers to deliver AI-powered products that change how
  • our associates work and how our customers interact with Capital One. Design,
  • develop, test, deploy, and support AI software components including foundation
  • model training, large language model inference, similarity search, guardrails,
  • model evaluation, experimentation, governance, and observability, etc. Leverage
  • a broad stack of Open Source and SaaS AI technologies such as AWS Ultraclusters,
  • Huggingface, VectorDBs, Nemo Guardrails, PyTorch, and more. Invent and introduce
  • state-of-the-art LLM optimization techniques to improve the performance —
  • scalability, cost, latency, throughput — of large scale production AI systems.
  • Contribute to the technical vision and the long term roadmap of foundational AI
  • systems at Capital One. The Ideal Candidate: You love to build systems, take
  • pride in the quality of your work, and also share our passion to do the right
  • thing. You want to work on problems that will help change banking for good.
  • Passion for staying abreast of the latest research, and an ability to
  • intuitively understand scientific publications and judiciously apply novel
  • techniques in production. You adapt quickly and thrive on bringing clarity to
  • big, undefined problems. You love asking questions and digging deep to uncover
  • the root of problems and can articulate your findings concisely with clarity.
  • You have the courage to share new ideas even when they are unproven. You are
  • deeply Technical. You possess a strong foundation in engineering and
  • mathematics, and your expertise in hardware, software, and AI enable you to see
  • and exploit optimization opportunities that others miss. You are a resilient
  • trail blazer who can forge new paths to achieve business goals when the route is
  • unknown. Basic

Qualifications

  • Bachelor's degree in Computer Science, AI,
  • Electrical Engineering, Computer Engineering, or related fields plus at least 6
  • years of experience developing AI and ML algorithms or technologies, or a
  • Master's degree in Computer Science, AI, Electrical Engineering, Computer
  • Engineering, or related fields plus at least 4 years of experience developing AI
  • and ML algorithms or technologies At least 6 years of experience programming
  • with Python, Go, Scala, or Java

Preferred Qualifications

  • 7 years of experience
  • deploying scalable and responsible AI solutions on cloud platforms (e.g. AWS,
  • Google Cloud, Azure, or equivalent private cloud) Experience designing,
  • developing, integrating, delivering, and supporting complex AI systems
  • Demonstrated ability to lead and mentor an engineering team and influence
  • cross-functional stakeholders Experience developing AI and ML algorithms or
  • technologies (e.g. LLM Inference, Similarity Search and VectorDBs, Guardrails,
  • Memory) using Python, C++, C#, Java, or Golang Experience developing and
  • applying state-of-the-art techniques for optimizing training and inference
  • software to improve hardware utilization, latency, throughput, and cost Passion
  • for staying abreast of the latest AI research and AI systems, and judiciously
  • apply novel techniques in production Excellent communication and presentation
  • skills, with the ability to articulate complex AI concepts to peers Capital One
  • will consider sponsoring a new qualified applicant for employment authorization
  • for this position. The minimum and maximum full-time annual salaries for this
  • role are listed below, by location. Please note that this salary information is
  • solely for candidates hired to perform work within one of these locations, and
  • refers to the amount Capital One is willing to pay at the time of this posting.
  • Salaries for part-time roles will be prorated based upon the agreed upon number
  • of hours to be regularly worked. Cambridge, MA: $229,900 - $262,400 for Sr. Lead
  • AI Engineer McLean, VA: $229,900 - $262,400 for Sr. Lead AI Engineer New York,
  • NY: $250,800 - $286,200 for Sr. Lead AI Engineer San Francisco, CA: $250,800 -
  • $286,200 for Sr. Lead AI Engineer San Jose, CA: $250,800 - $286,200 for Sr. Lead
  • AI Engineer Candidates hired to work in other locations will be subject to the
  • pay range associated with that location, and the actual annualized salary amount
  • offered to any candidate at the time of hire will be reflected solely in the
  • candidate’s offer letter. This role is also eligible to earn performance based
  • incentive compensation, which may include cash bonus(es) and/or long term
  • incentives (LTI). Incentives could be discretionary or non discretionary
  • depending on the plan. Capital One offers a comprehensive, competitive, and
  • inclusive set of health, financial and other benefits that support your total
  • well-being. Learn more at the Capital One Careers website. Eligibility varies
  • based on full or part-time status, exempt or non-exempt status, and management
  • level. This role is expected to accept applications for a minimum of 5 business
  • days. No agencies please. Capital One is an equal opportunity employer (EOE,
  • including disability/vet) committed to non-discrimination in compliance with
  • applicable federal, state, and local laws. Capital One promotes a drug-free
  • workplace. Capital One will consider for employment qualified applicants with a
  • criminal history in a manner consistent with the requirements of applicable laws
  • regarding criminal background inquiries, including, to the extent applicable,
  • Article 23-A of the New York Correction Law; San Francisco, California Police
  • Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act;
  • Philadelphia’s Fair Criminal Records Screening Act; and other applicable
  • federal, state, and local laws and regulations regarding criminal background
  • inquiries. If you have visited our website in search of information on
  • employment opportunities or to apply for a position, and you require an
  • accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via
  • email at [email protected]. All information you provide
  • will be kept confidential and will be used only to the extent required to
  • provide needed reasonable accommodations. For technical support or questions
  • about Capital One's recruiting process, please send an email to
  • [email protected] Capital One does not provide, endorse nor guarantee and
  • is not liable for third-party products, services, educational tools or other
  • information available through this site. Capital One Financial is made up of
  • several different entities. Please note that any position posted in Canada is
  • for Capital One Canada, any position posted in the United Kingdom is for Capital
  • One Europe and any position posted in the Philippines is for Capital One
  • Philippines Service Corp. (COPSSC). At Capital One, we’re building a leading
  • information-based technology company. Still founder-led by Chairman and Chief
  • Executive Officer Richard Fairbank, Capital One is on a mission to help our
  • customers succeed by bringing ingenuity, simplicity, and humanity to banking. We
  • measure our efforts by the success our customers enjoy and the advocacy they
  • exhibit.

Which skills does this role require?

Machine LearningOptimization TechniquesPresentation SkillsMathematicsTeam LeadershipMentoringLarge Language ModelsFoundation ModelsHuggingfaceNemo GuardrailsPyTorchSoftware DevelopmentData ScienceTechnical Program ManagementProduct ManagementGovernanceC#GCPLLMsProduct StrategyA/B Testing

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