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Blackhawk Network

engineering opportunity

Sr. Staff Platform Engineer

Design, develop, and maintain scalable cloud platform infrastructure while collaborating with engineering teams to ensure seamless application deployment. Provide 24x7 support for critical platform issues and drive architectural improvements to enhance system reliability and performance.

Pleasanton, California, United StatesremoteFULL_TIME

Posted

About the role

What will you do at Blackhawk Network?

About Blackhawk Network

Today, through BHN’s single global platform, businesses of all kinds can tap into the world’s largest network of branded payment solutions. BHN helps businesses grow revenue, increase loyalty, motivate and reward their teams, disburse funds and engage consumers. Branded payment solutions include the issuance and distribution of gift cards, egifts, corporate payouts and rewards, along with the technology to deliver these products in seamless, integrated ways.

BHN’s network spans the globe with more than 400,000 consumer touchpoints. Learn more at BHN.com.

Qualifications

  • We seek candidates who not only demonstrate curiosity and adaptability in emerging technologies but have also successfully implemented and utilized AI tools to enhance their work, improve processes, or deliver measurable results. Our teams embrace continuous learning and the thoughtful integration of AI to create meaningful impact – for our employees and the future of work.
  • Employment is contingent upon the successful completion of a background check.

Requirements

  • (I)
  • INTERNAL MEDIA NOTICE OF FILING
  • Employer: Blackhawk Network, Inc.
  • Position: Sr. Staff Platform Engineer (Job Code: 91354)
  • Duties: Design, develop, and maintain scalable and reliable cloud platform infrastructure. Collaborate with software engineers and other stakeholders to ensure seamless integration and deployment of applications. Programmatically implement and manage CI/CD pipelines to automate build, test, and deployment processes. Develop and maintain automation tools to enhance productivity and efficiency. Guide the design and implementation of reusable tools and processes to support the testing and deployment of software. Implement and maintain continuous integration and delivery pipelines, monitoring and alerting systems, and deployment tools. Apply extensive knowledge of platform engineering principles and advanced techniques to manage the timely resolution of unprecedented issues. Monitor and optimize system performance, ensuring high availability and reliability. Develop and enforce security best practices to protect platform integrity and data. Troubleshoot and resolve complex technical issues related to platform infrastructure. Communicate with senior stakeholders within the enterprise on matters that require explanation, interpretation, and/or advice; typically has responsibility for communicating to parties outside of the organization. Work to influence parties within the enterprise to agree and accept new concepts, practices, and approaches. Articulate problem statements, size opportunities, and bring substantive ideas to leadership on how to improve the organization and platform direction. Mentor and coach other team members to be more effective. Show initiative and independently execute process improvements for the team. Drive architectural changes for platform features. Provide 24x7 support for critical platform issues and participate in on-call rotations. Stay up to date with industry trends and emerging technologies to drive continuous improvement.
  • Education
  • Required: Master’s degree or foreign equivalent in Computer Information Systems or related field.
  • Experience
  • Required: 5 years of experience as a DevOps Engineer, Software Engineer, or related occupation.
  • Special

Requirements

  • Must have at least 5 years of prior work experience in each of the following:
  • Programmatic configuration of AWS Service Catalog using AWS Cloudformation with automated creation and periodic update of standard products utilizing Git/Bitbucket repository for source control and Jenkins pipeline for deployments. Collaborate with multiple engineering teams in adopting automated use of standardized processes and tools to build and deploy code to target AWS accounts and environments, working as subject matter expert to resolve configuration and deployment issues faced by development teams in using AWS cloud environments in an automated way.
  • Programmatic governance of AWS accounts and environments using AWS Security Control Policies (SCP), AWS Config, and AWS Lambda services.
  • Managing AWS IAM roles and permissions utilizing source control in GIT/Bitbucket for all AWS Accounts under AWS Organizations consolidation, where all creations and updates are code managed and deployed via Jenkins pipeline.
  • Develop detailed AWS Cloudformation templates to automate creation and update of all AWS platform deployments that incorporate conditional statements to manage diverse environments. Deploy templates via Jenkins deployment pipelines utilizing secure roles with specific access permissions, perform testing and validation of iterative configurations to ensure successful configurations.
  • Supporting containerizing of application microservices using Docker and creating code-controlled mechanisms to upgrade EKS clusters and their components without application downtime, achieve best practices in both horizontal and vertical scaling policies.
  • Providing on-call support and engage with AWS technical teams to identify and resolve production issues in a timely manner.
  • Programmatically identifying waste in AWS accounts and creating context and execution strategy for optimizing costs while enhancing reliability and availability of platforms.
  • Position permits telecommuting. Applicant may reside anywhere in U.S. and reports to Pleasanton, CA office.
  • Salary: $175,000 to $197,690 per year
  • Worksite: 6220 Stoneridge Mall Road, Pleasanton, CA 94588
  • Contact: Kaitlyn Silvestri, HR Compliance and Operations Manager
  • This notice is being provided as a result of the filing of an application for permanent alien labor certification for this relevant job opportunity. Any person may provide documentary evidence bearing on the application to the U.S. Department of Labor, Employment and Training Administration, Office of Foreign Labor Certification, 200 Constitution Avenue NW, Room N-5311 Washington, DC 20210.

Which skills does this role require?

AWSCloudformationJenkinsDockerKubernetesCI/CDPlatform EngineeringInfrastructure as CodeAutomationSecurity Control PoliciesMicroservicesGitBitbucketSystem Performance OptimizationMentorshipEKSDevOpsAWS Security Control PoliciesAWS LambdaSystem AvailabilityScalabilityCloud InfrastructureSoftware EngineeringOn-call SupportCost OptimizationIAMAWS OrganizationsDeployment Pipelines

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