About the role
What will you do at SAIC?
SAIC is seeking a GIS Administration Cloud Engineer to support federal
geospatial cloud-hosting clients in AWS, delivering high-availability ArcGIS
Enterprise platforms across Windows, Linux, and Kubernetes. You will provide
technical leadership and hands-on administration of ArcGIS Enterprise systems
(installation, patching/upgrading, security) and design, automate, and maintain
cloud infrastructure using IaC and CI/CD. The role suits a highly motivated
engineer comfortable in a ticket-driven, service-oriented environment,
collaborating with a distributed team and managing multiple priorities.
Key Responsibilities
- * Administer, configure, and optimize ESRI ArcGIS Enterprise on Windows, Linux,
- and Kubernetes in cloud-hosted environments.
- * Support and enhance ArcGIS Enterprise architectures on EC2 and containerized
- (Kubernetes) deployments.
- * Work in a ticket-driven support model (e.g., Jira), handling requests,
- incidents, and changes for federal geospatial hosting customers.
- * Serve as technical lead for cloud infrastructure design, deployment, and
- maintenance (AWS, Azure, or other major clouds) for resilient, scalable GIS
- workloads.
- * Implement and maintain IaC solutions (e.g., Terraform/Terragrunt) for
- automated provisioning and configuration of GIS and supporting components.
- * Design, implement, and support CI/CD pipelines (e.g., GitHub Actions, GitLab
- CI) for ArcGIS Enterprise configurations, custom extensions, and
- infrastructure.
- * Support and enhance ArcGIS for Kubernetes deployments, including cluster
- configuration, scaling, monitoring, and troubleshooting.
- * Collaborate with cloud and security teams to meet federal security and
- compliance requirements.
- * Troubleshoot complex issues across application, OS, network, and cloud
- layers; perform root cause analysis and long-term remediation.
- * Create and maintain documentation (architectures, SOPs, runbooks,
- configuration baselines).
- * Work with internal and client stakeholders to gather requirements, propose
- solutions, and implement changes under formal change management.
- * Participate in on-call or after-hours maintenance windows as required.
- QUALIFICATIONS
- Required Qualifications
- * Bachelor’s degree in Computer Science, Information Systems, GIS, Engineering,
- or related field; or 4 additional years of related experience in lieu of
- degree.
- * 5+ years administering ESRI ArcGIS Enterprise in production, including:
- ArcGIS Server, Portal for ArcGIS, ArcGIS Data Store, and related components.
- * Administration on both Windows and Linux.
- * 3+ years as a Cloud Engineer with at least one major provider (AWS, Azure,
- GCP), including: Provisioning and managing compute, storage, and network
- resources.
- * Implementing monitoring, logging, and backup for cloud-hosted workloads.
- * Demonstrated familiarity with IaC (e.g., Terraform, Terragrunt,
- CloudFormation, ARM) and ability to design and maintain production IaC
- solutions.
- * Familiarity with CI/CD pipelines (e.g., GitHub Actions, GitLab CI, Jenkins,
- Azure DevOps), including integration of source control, testing, and
- deployment.
- * 2+ years with Kubernetes (preferably production), including: Cluster
- configuration, management, and troubleshooting.
- * Deploying and managing containerized applications.
- * Experience in ticket-based support environments (e.g., Jira, ServiceNow)
- managing incidents, service requests, and changes.
- * Strong understanding of network fundamentals (DNS, load balancing, firewalls,
- VPCs, routing) for cloud-hosted applications and ArcGIS Enterprise.
- * Ability to work independently, self-directed, managing multiple priorities
- and deadlines.
- * Strong written and verbal communication skills for both technical and
- non-technical stakeholders.
- Highly Preferred Skills and Experience
- * ESRI ArcGIS for Kubernetes:
- * Hands-on deployment, administration, and troubleshooting of ArcGIS Enterprise
- on Kubernetes.
- * Knowledge of ArcGIS for Kubernetes architecture, scaling, and operational
- best practices.
- * Terraform/Terragrunt: Production use for complex, multi-environment cloud
- infrastructure.
- * Experience with module design, state management, and integrating IaC with
- CI/CD.
- * GitHub/GitLab:
- * Git workflows (branching, pull requests, code reviews).
- * Implementing GitHub Actions or GitLab CI for infrastructure and application
- deployments.
- * Cloud networking: Designing/supporting AWS architectures, private/public
- subnets, security groups/NSGs, peering, and performance optimizations.
- * GIS enterprise architecture: Designing scalable, highly available ArcGIS
- Enterprise for federal or large enterprises.
- * Integrating ArcGIS Enterprise with external identity providers, databases,
- and application stacks.
- * Jira ticketing: Experience with incident, change, and problem management.
- * Familiarity with workflows, dashboards, and reporting for queues and SLAs.
- Preferred Certifications
- * AWS Certified Solutions Architect or AWS Certified DevOps Engineer.
- * Microsoft Azure Solutions Architect Expert.
- * Esri certifications in geospatial administration or management.
- SAIC® [http://www.saic.com/] is a premier mission integrator focused on
- advancing the power of technology and innovation to serve and protect our world.
- Our robust portfolio of offerings across the defense, space, intelligence, and
- civilian markets includes secure high-end solutions in mission IT, enterprise
- IT, engineering services, and professional services. We integrate emerging
- technology, rapidly and securely, into mission critical operations that
- modernize and enable critical national imperatives.
- We are approximately 23,000 strong; driven by mission, united by purpose, and
- inspired by opportunities. SAIC is an Equal Opportunity Employer. Headquartered
- in Reston, Virginia, SAIC has annual revenues of approximately $7.3 billion. For
- more information, visit saic.com [http://www.saic.com/]. For ongoing news,
- please visit our newsroom [http://www.saic.com/who-we-are/newsroom/].
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