Systems & Network Engineer

Position Summary

The Lycée Français de New York, a world-leading independent bilingual French

K-12 educational institution, recognizes the strategic role of technology and

integrated information systems & data in informing, assessing, advancing the

school's core educational objectives, and in enabling a strong financial and

operational foundation.

The Lycée Français de New York is seeking an exempt, full-time Systems & Network

Engineer, reporting to the Chief Information and Data Officer, whose role is to

ensure the reliability, security, and operational excellence of the school’s

technology infrastructure and services. The Systems & Network Engineer is

responsible for maintaining and supporting the institution’s network, systems,

cloud platforms, cybersecurity posture, and end-user technology environment,

while contributing to the continuous improvement of IT operations, processes,

and service delivery across the school community.

Daily operations and projects will require close collaboration and coordination

with the Senior Systems Administrator and the Senior Data & Cybersecurity

Engineer to support the school’s evolving technology and security needs.

At the Lycée, all employees are committed to the delivery of the School’s

Mission, to upholding its Diversity Statement and to supporting the vision of

the Head of School and the Board of Trustees. They are expected to provide

encouragement, offer positive reinforcement, and show respect for each student

and each other.

Essential Duties and Responsibilities

The Systems & Network Engineer's responsibilities include the following, but

are not limited to:

INFRASTRUCTURE AND HIGH AVAILABILITY

* Collaborate with the Senior Systems Administrator in managing and maintaining

the school’s network infrastructure, wireless systems, servers, cloud

environments, and storage platforms.

* Ensure the reliability, availability, and performance of critical systems and

services supporting academic and administrative operations.

* Oversee system monitoring, maintenance, and operational health processes.

* Troubleshoot and resolve complex infrastructure, connectivity, and systems

issues.

* Maintain accurate technical documentation for infrastructure, systems

configurations, and network environments.

* Participate in infrastructure planning, upgrades, deployments, and technology

projects.

* Coordinate with vendors and service providers as needed to support

operational continuity and infrastructure improvements.

CYBERSECURITY & DATA PROTECTION

* Collaborate with the Senior Data & Cybersecurity Engineer in supporting and

advancing the school’s cybersecurity strategy, policies, and operational

practices.

* Administer identity and access management systems, including permissions and

multi-factor authentication.

* Monitor systems and networks for vulnerabilities, suspicious activity, and

operational risks.

* Manage endpoint protection, security patching, and remediation efforts.

* Contribute to incident response, recovery procedures, and operational

resilience initiatives.

* Promote cybersecurity awareness and responsible technology use across the

school community.

* Evaluate and recommend security improvements, tools, and best practices.

IT OPERATIONS & USER SUPPORT

* Contribute to the delivery and continuous improvement of IT services,

infrastructure operations, and user support across the school community.

* Provide technical support and assist the Senior Systems Administrator in

resolving critical systems, network, and infrastructure incidents.

* Support escalated help desk requests and ensure timely, effective service for

staff and students.

* Assist in maintaining IT procedures, operational documentation, system

standards, and disaster recovery plans.

* Support onboarding, offboarding, and account provisioning processes for

employees and students.

* Collaborate with technology team members, school leadership, faculty, staff,

and external partners on operational initiatives and technology projects.

* Participate in the implementation of IT standards, workflows, best practices,

and department projects while promoting a responsive, service-oriented

approach to technology support.

❖ Perform other duties as assigned

Qualifications

• and Skills
• The ideal candidate will demonstrate:
• * Excellent analytical, organizational, project management, and problem-solving
• skills.
• * Strong interpersonal, communication, and collaboration abilities.
• * Ability to communicate effectively with technical and non-technical
• audiences.
• * Excellent attention to detail and operational follow-through.
• * A proactive, positive, and team-oriented mindset.
• * Strong customer-service orientation and commitment to user support.
• * Curiosity, adaptability, and an interest in continuous improvement and
• innovation.
• * Ability to provide and receive constructive feedback professionally.
• * Sensitivity and effectiveness in an international and multicultural
• educational environment.
• * Commitment to ongoing professional development and certification training.
• EDUCATION, CERTIFICATION, AND EXPERIENCE
• * Bachelor’s degree in Information Technology, Computer Science, or a related
• field preferred.
• * Minimum of 5 years of experience in systems, infrastructure, or network
• administration.
• * Experience supporting network infrastructure, systems operations, cloud
• platforms, and end-user services.
• * Experience participating in infrastructure deployments, operational support,
• or technology projects.
• * Relevant systems, networking, or cybersecurity certifications are a plus.
• * Experience working in an educational and multicultural environment is
• preferred.
• WORKING CONDITIONS
• * Ability to manage multiple priorities and interruptions in a dynamic school
• environment.
• * Availability to work occasional evenings, weekends, and extended hours as
• needed.
• * Comfortable supporting adults and students within an educational and
• service-oriented environment.