About the role
What will you do at arrivia?
As a Network Engineer II, you'll help support the technology foundation behind
arrivia, a leader in travel loyalty, membership, and cruise solutions. You'll
own network changes across our global LAN, WAN, wireless, cloud, and security
environments, helping keep critical systems reliable, secure, and performant.
This role is ideal for someone who enjoys solving complex technical challenges,
improving infrastructure, and taking ownership of outcomes. Your work will
strengthen reliability, performance, and security across a global environment
that supports millions of travel experiences each year.
You'll also help advance how we use AI and automation across network operations,
using approved tools to improve efficiency, accelerate troubleshooting, and
reduce manual effort while following arrivia's responsible AI practices.
What You’ll Own
* Own changes end to end: Take moderately complex network changes from design
through implementation, validation, and documentation, decomposing work,
anticipating dependencies, and negotiating realistic scope.
* Ship safely: Plan and execute under change control with staged rollouts,
maintenance windows, and tested rollback plans, and remediate anything you
introduce so launches cause minimal to zero disruption.
* Keep global infrastructure reliable: Configure, maintain, and troubleshoot
routers, switches, firewalls, wireless access points, VPNs, load balancers,
and monitoring tools across multiple office locations.
* Protect a multi-site environment: Implement and maintain firewall policies,
ACLs, segmentation, and VPNs in a high-availability setup, and help monitor
and respond to incidents and vulnerabilities.
* Build with AI and automation: Use approved AI tools to speed configuration,
troubleshooting, and documentation, and create small workflows like scripted
health checks, configuration validation, and alert enrichment with sensible
safeguards and human review.
* Practice responsible AI: Apply arrivia’s responsible AI and data-handling
guidelines, and raise concerns when AI-assisted outputs could be inaccurate,
insecure, or non-compliant.
* Prove the impact: Define success metrics and instrumentation, validate
results with dashboards and simple before-and-after tests, and improve
team-level reliability or performance outcomes.
* Communicate and document clearly: Share progress, risks, and blockers with
both technical and business audiences, produce clear high- and low-level
diagrams, and lead technical discussions for the changes you own.
* Mentor and level up teammates: Onboard and upskill Network Engineer I
teammates, review their work helpfully, and model strong engineering craft.
* Exercise sound judgment: Move quickly on reversible changes, flag
irreversible or high-impact changes early, and weigh cost, benefit, and
effort before you build or buy.
* Stay reliable on call: Join a rotational on-call schedule, communicate
proactively during service degradation, and factor circuit, license, and
cloud costs into your decisions.
What You’ll Bring
- * 2 to 5 years as a Network Engineer, or equivalent hands-on enterprise
- networking experience.
- * A track record of owning network changes end to end with limited supervision.
- * A builder mindset and curiosity to work with AI and automation tools. Prior
- AI experience is welcome, but eagerness to build and learn is what matters
- most.
- * Solid troubleshooting across LAN, WAN, wireless, and security, plus a working
- understanding of routing protocols such as EIGRP, OSPF, and BGP.
- * Hands-on strength across several of the following, more than every single
- one: Cisco Meraki, Cisco Catalyst, Cisco Nexus or chassis switches, Palo Alto
- firewalls or comparable security products, wireless infrastructure, and load
- balancers.
- * Exposure to cloud platforms such as Azure, AWS, or GCP, and monitoring tools
- such as DataDog or Panorama.
- * Scripting or automation exposure with Python, Ansible, or PowerShell is a
- plus.
- * A network certification is a plus, and expired is fine, including CCNA, CCNP,
- PCCSA, AWS Network Specialty, or similar.
- * Comfort in a hands-on operational role that includes a rotational on-call
- schedule.
- * Ability to work four days a week at our HQ, with the option to work from home
- on Fridays.
Benefits
& Perks
* Unlimited PTO
* Exclusive employee travel rates
* Travel discounts through arrivia programs
* Medical, dental, and vision insurance
* 401(k) with company participation
Who We Are
arrivia is the leading provider of travel loyalty, membership, and cruise
solutions, powering travel experiences for millions of members through some of
the world's most recognized brands, including T-Mobile, Marriott Vacations
Worldwide, Hilton Grand Vacations, American Express, Alaska Airlines, Singapore
Airlines, and more.
We’re combining travel, technology, and innovation to build the future of
loyalty. Through continued investment in AI, automation, and next-generation
travel solutions, arrivia is transforming how people discover, book, and
experience travel around the world.
Our Core Values
At arrivia we:
* Stay Curious – Explore new challenges and make space to learn, grow, and
improve.
* Keep it Real – Earn trust through open, honest, and clear communication.
* Own It – Seek ways to make an impact and take action.
* Win Together – Create a culture of connection and inclusion where everyone
can be their best.
Which skills does this role require?
Make your next move
Build a shortlist and prepare
Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.
- Build a focused shortlist before you applyCompare role requirements with your experience and give each application a clear reason.
- Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.
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