Senior Site Reliability Engineer at ARA

About the role

What will you do at ARA?

Essential Functions:

* Partner with software developers, platform engineers, and IT staff to improve

system design, operability, deployment safety, and production support

readiness.

* Define and maintain operational standards, runbooks, support procedures,

escalation paths, and service-level objectives.

* Evaluate system architecture and changes to ensure they balance functional

requirements, service quality, reliability, security, and compliance needs.

* Drive continuous improvement in platform stability, maintenance, and

availability.

* Provide advanced technical support and troubleshooting for complex platform

and service issues affecting internal users and stakeholders.

Experience and Skills Required:

* 8+ years of experience in Site Reliability Engineering, DevOps, Platform

Engineering, Systems Engineering, or related infrastructure roles supporting

production services.

* Strong experience with Linux systems administration and troubleshooting in

enterprise environments.

* Strong experience operating and maintaining on-prem Kubernetes platforms and

all related components including CRI, CNI, and CSI plugins.

* Experience deploying and maintaining applications on Kubernetes using Helm,

Kustomize, and similar tooling.

* Experience supporting DevOps tooling such as GitLab, Artifactory, Jira,

Confluence.

* Experience with GitOps tools such as FluxCD or ArgoCD.

* Proficiency scripting with at least one of Python, Go, or Bash.

* Strong experience designing, maintaining, and maturing observability tooling

including monitoring, dashboards, logging and tracing, and supporting SLOs.

* Strong understanding of reliability engineering concepts:

* Service health indicators

* High availability design, failure reduction, and testing

* Operational readiness practices, including developing documentation,

runbooks, and architectural descriptions

* Incident response, root cause analysis, remediation/recovery

* Ability to obtain a security clearance, which includes U.S. citizenship.

Preferred:

* Experience with multiple Linux distributions including Ubuntu.

* Experience with at least one of the following: Tanzu Kubernetes, Nutanix

Kubernetes Platform, Canonical Kubernetes.

* Experience with cloud platforms such as AWS and Azure.

* Experience with infrastructure automation and configuration management.

* Experience managing AI tooling on Kubernetes including MCP Servers, LLM

platforms (vLLM, Ollama), Kubeflow.

* Experience with security and compliance considerations in regulated

environments.

* DoD experience.

* Active or inactive Secret Security Clearance.

Education:

* Bachelor’s degree in CS, Software Engineering or other IT-related field or

equivalent experience

REMOTE WORK NOTICE: This position may be performed fully remote, hybrid, or

onsite at an ARA office. Preference will be given to candidates located onsite

in the Albuquerque area.

Which skills does this role require?

Site Reliability EngineeringLinux Systems AdministrationHelmKustomizeGitOpsPythonGoBashObservability ToolingIncident ResponseRoot Cause AnalysisGitLabArtifactoryFluxCDArgoCDSREDevOpsPlatform EngineeringCRICNICSIJiraConfluenceObservabilitySLOHigh AvailabilityLLMs

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