Systems Engineer (P3)

🚀 Join Our Team as a Systems Engineer

About Us

At Aptaero, we specialize in SaaS solutions that empower our clients in the airline and airport operations industry. Our goal is to deliver cutting-edge tools and support that streamline operations and improve efficiency across the board. Join a collaborative team that values innovation, customer success, and operational excellence.

Position Overview

We are looking for a talented Systems Engineer (P3) who thrives in a fast-paced environment and is excited by the opportunity to be a part of the future of air travel. This position is responsible for supporting and maintaining all facets of infrastructure delivering client facing and internal services.

As a key member of our IT team, you will be the operational backbone of our infrastructure, keeping our server environments healthy and resilient. You will work in a complex, multi-client hosting environment alongside experienced IT staff who will mentor you across infrastructure, security, and compliance disciplines as applicable to our business and industry. This is a hands-on role with genuine ownership from day one, ideal for someone who wants variety, responsibility, and room to grow.

📍Location: Schaumburg, IL (Hybrid)

Key Responsibilities

• Administer, monitor, and maintain a large Windows Server estate across on-premise virtualized infrastructure and public cloud environments
• Manage day-to-day backup operations - monitoring job health, investigating failures, and verifying recoverability
• Serve as a first line for infrastructure and application monitoring alerts - triage, investigate, resolve, and escalate with clear context
• Support application delivery platforms including remote desktop services, web server farms, and database environments
• Provide responsive internal user support - endpoint troubleshooting, account and access administration, and device lifecycle management
• Execute structured patching and maintenance cycles across servers and endpoints, maintaining compliance reporting
• Manage digital certificate lifecycles for client-facing web applications - tracking renewals and coordinating deployments
• Maintain accurate asset inventories, technical documentation, runbooks, and change records
• Develop and maintain scripts to automate recurring operational tasks and reporting
• Contribute to infrastructure projects, environment changes, and continuous improvement initiatives alongside senior team members
• Required Qualifications
• 5+ years of hands-on experience in systems administrations, infrastructures operations, or a similar IT operations role
• Strong knowledge of Windows Servers administration in a production, multi-server environment
• Practical experience with server virtualization platforms and hypervisor-based infrastructure
• Experience operating enterprise backup solutions verification
• Familiarity with infrastructure and application monitoring tools -alert triage, investigation, and escalation practices
• Working knowledge of directory services, identity management, and endpoint management platforms
• Fundamental networking knowledge - TCP/IP, DNS,DHCP, VLANs, and firewall concepts
• Scripting ability for automation and reporting (PowerShell or similar)
• Strong documentation habits - comfortable producing and maintaining runbooks, change records, and procedures

Preferred Qualifications

• Experience in a SaaS, managed services (MSP), or multi-client hosting environment
• Exposure to hypercoverged infrastructure or hybrid cloud environemnts
• Familiarity with enterprise security tooling - endpoint detection and response, log analysis, or SIEM/SOC workflows
• Experience with load balancing, reverse proxy, or application delivery technologies
• Understanding of database server administration fundamentals
• Awareness of compliance frameworks such as PCI DSS or ISO 27001 in an operational context
• Relevant certifications - Microsoft (Azure/Windows Server), CompTIA (Security+, Network+, Server+), or network/security specific
• Experience contributing to CI/CD pipelines or infrastructure automation initiatives
• Personal Attributes
• Hands-on and independent - you take ownership of problems and see them through without needing constant direction
• A methodical troubleshooter - you isolate variables, read the logs, and work from evidence rather than guesswork
• Genuinely curious -you want to understand why systems behave the way they do, not just restore service
• Organized and consistent - documentation, change records, and follow-through are habits, not afterthoughts
• Calm under pressure - production incidents focus you rather than rattle you
• Always simpliying - you notice repetition and look for ways to automate or eliminate it
• Security-minded by default - least privilege and audit ability are part of how you think, not a checklist
• A clear communicator - you keep the right people informed with the right level of detail

Benefits

💵 Competitive compensation package: Base Salary up to $100,000 (DOE), plus bonus and 401K option

🏖️ Generous PTO

🩺 Comprehensive benefits (health, dental, vision, etc.)

🎉 Team culture and events

Interview Process

Screening Call with HR

Meet with the Head of IT

Meet the Team

Offer