Sr Application Engineer — IT Inventory Platform, IS&T

The Asset Intelligence Platform is the consolidated registry that maps

applications and services to their underlying infrastructure and dependencies

across our data centers, compute facilities, and labs, spanning both internal

and third-party environments. By aggregating data from dozens of integrations

and discovery tools, it forms the information backbone for operational

excellence, IT service management, software asset management, and critical

security, privacy, and compliance programs. In any large, evolving

infrastructure, visibility is the foundation for everything that follows. Teams

responsible for security, compliance, and reliability depend on accurate,

comprehensive insight into the environment to do their jobs effectively, and

this platform delivers it. As the Application Engineer in this role, you won't

just keep the system running—you'll help it evolve alongside the infrastructure

and the stakeholders who rely on it.

DESCRIPTION

We are seeking an Application Engineer who operates at the intersection of

customer need and engineering execution.

In this role, you will

• develop a deep
• understanding of the problems internal customers face, translate those insights
• into product direction, onboard new teams onto the platform, support established
• users, and help stakeholders at every level understand the business value this
• system delivers. This is a role for someone who wants meaningful influence over
• both the what and the how of a product, and who values the people using a system
• as much as the system itself.
• MINIMUM QUALIFICATIONS
• 8+ years of experience in a role combining technical depth with customer or
• product engagement, such as solutions engineering, technical product management,
• application engineering, or a comparable discipline Strong understanding of
• infrastructure and platform engineering, including data centers, cloud
• environments, networking, compute, and the services built on top of them
• Technical fluency sufficient to read and review code, write scripts or
• prototypes, work with APIs and data models, and contribute meaningfully to
• architecture discussions Demonstrated ability to build trust with customers,
• understand their needs deeply, and communicate solutions clearly Strong product
• instincts, including the ability to evaluate tradeoffs, assess impact, and
• prioritize based on customer and business value
• PREFERRED QUALIFICATIONS
• Familiarity with IT operations concepts such as asset management, configuration
• management, or CMDB tools Exposure to security, privacy, and compliance
• frameworks Comfort with ambiguity and the ability to operate effectively across
• a broad and evolving set of responsibilities Excellent written and verbal
• communication skills, with the ability to convey complex technical topics to
• both technical and non-technical audiences