Site Reliability Engineer (SRE) - Object Storage

People at Apple don’t just build products — they craft the kind of experience

that have revolutionized entire industries. The diverse collection of our people

and their ideas inspire innovation in everything we do. Imagine what you could

do here! Join Apple, and help us leave the world better than we found it. Apple

Cloud infrastructure is BIG. The storage SRE teams of Apple Cloud are building

and running the next generation distributed storage systems to support Apple’s

most critical services. Operating at our scale, across multiple geographically

dispersed data centers, and servicing users with vast data need presents unique

challenges. As a Storage SRE at Apple, you'll need to tackle these problems

using your deep understanding of storage, data analysis, programming, teamwork,

and expertise in Linux system internals. Storage SREs at Apple involve

themselves across the full infrastructure stack; from tuning the block storage

layer to content delivery network traffic management!

DESCRIPTION

We are looking for seasoned software and systems engineers to join the Object

Storage SRE team at Apple. The role involves tremendous amount of individual

responsibility and influence over the direction the platform, shaping its use by

many critical Apple Cloud services for years to come. You are solution-oriented

and have a passion for software delivered as a service to improve reuse,

efficiency, and simplicity. Your work will affect hundreds of millions of users

and be essential to the success of some of the most visible current and future

Apple features. The role involves understanding the team's priorities; taking

ownership of projects or deliverables; crafting solutions and building buy-in

for those designs; and successful delivery of those designs in order to meet the

project goal. The role involves giving technical feedback to colleagues to

assist them in the delivery of their designs, features and projects, as well as

driving technical standards across the two-site team in collaboration with other

senior members of the team. The team has an on-call rota including the week-ends

and the successful candidate should expect to handle alerts and other critical

issues in order to maintain a high level of availability and functionality for

our provided services. The team is divided into two shards in UK and US and

cross-timezone meetings are a core feature of how our team collaborates, reaches

agreements, and executes to deliver projects. At Apple Cloud, we run a mix of

open source, vendor licensed, and internally developed tools to perform

functions such as system configuration management, provisioning, software

development & deployment, logging, and monitoring. You'll learn these tools and

have opportunities to improve them. We think critically and strive to balance

the best solution with the need to get things done for each engineering

challenge we face. Good ideas are heard and results are rewarded. The candidate

may be expected to travel to different Apple locations in the US or EU.

MINIMUM QUALIFICATIONS

4+ years experience in building, operating, and scaling distributed storage

systems in a private, public, or hybrid cloud environment, or working with other

large-scale, stateful systems such as distributed databases. The ability to

design, author, understand, and release code in languages like Go (preferred),

Java, Python, or Rust. Good understanding of block, object, and file storage

solutions in Linux (such as LVM, XFS, ext4, S3, Ceph, Gluster, NFS).

Understanding of Linux internals, standard networking protocols, and distributed

systems. Experience with provisioning, data migration, backup & recovery,

at-scale testing, disaster recovery, and capacity planning.

PREFERRED QUALIFICATIONS

Acute drive to automate manual operations and to improve them through repeated

iteration. Awareness of best practices for deployment of storage systems -

implication of physical and virtual deployment models to change management.

failure domains, hardware lifecycle management, etc. Hands-on experience

managing large numbers of diverse systems with configuration management or

software delivery platforms (such as Puppet, Chef, Ansible, and Spinnaker).

Experience with deploying, supporting and monitoring new and existing services,

platforms, and application stacks. Familiarity with microservices architecture

and container orchestration with Kubernetes. Familiarity with relational &

non-relational databases (such as Cassandra, Postgres, & RocksDB)