About the role
What will you do at Apple?
Imagine what you could do here! The people here at Apple don’t just create
products — they build the kind of wonder that’s revolutionized entire
industries. It’s the diversity of those people and their ideas that inspires the
innovation that runs through everything we do, from amazing technology to
industry-leading environmental efforts. At Apple, inclusion is a shared
responsibility, and we work together to foster a culture where everyone belongs
and is inspired to do their best work. Here on the Apple Store Online team, we
are responsible for Apple’s largest store. Our main goal is to deliver a
magical, personal digital experience where customers can shop, buy and learn
everything Apple, wherever they are. Each customer should feel like they are our
only customer and our job is to set the bar for the experience they receive. To
run such an extraordinary store, it takes extraordinary people, and we are
looking for someone to help us do extraordinary things. Apple is looking for an
experienced Product Manager to join the Apple Store Online Product Team to lead
some of Apple Retail’s most significant growth initiatives. This team is
responsible for building seamless, personalized, and innovative digital commerce
experiences and capabilities for all our online customers. This is a technical
role that links between business, design, and engineering to bring to life
incredible products for our customers.
DESCRIPTION
This role will develop product strategies, identify opportunities, and design
solutions that set the standard for Apple’s affordability initiatives and
representing the future of digital retail. This role will require significant
partnership with teams across Apple, including Apple Store Online teams,
Marketing, Operations, Marcom, Finance, and various Engineering teams. Success
in this role will include delivering timely and seamless omni-channel
experiences for our customers.
MINIMUM QUALIFICATIONS
7+ years Product Management and Project/Program Management experience driving
e-commerce or consumer digital experiences Ability to dive into technical
details and designs including web technologies, large-scale service
architectures, and app platforms Ability to communicate effectively, across all
levels of the organization, including the ability to communicate technical
concepts to non-technical audiences BA/BS in Computer Science or a technical
degree, or 7+ years of relevant professional experience
PREFERRED QUALIFICATIONS
Experience defining and delivering customer experiences related to Affordability
programs, subscriptions, or payments such as loyalty/upgrade, and/or financing
programs. Experience working with external partnerships and cross functional
teams to drive requirements and align on solutions to provide the best possible
customer experience and technology Ability to lead significant digital
transformations, including adopting new technology platforms and defining
operational processes Possess strong technical skills with the ability to dive
into architecture and designs in order to partner with solution architects and
engineering teams Capable of moving from high-level conceptual ideas to
detailed, systematically organized plans and implementations Proven ability to
translate complex information into concise, and compelling narratives
appropriate for different stakeholders, fostering alignment across all
organizational levels Demonstrates Apple’s values of inclusion and diversity in
daily activities, helping create an environment by respecting differences and
having a curiosity to learn.
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