Senior Manager, Media Services, Apple Services Engineering

Imagine what we could do together. At Apple, new ideas have a way of becoming

extraordinary products, services, and customer experiences very quickly. Bring

passion and dedication to your job, and there’s no telling what we could

accomplish! The Apple Services Engineering team is one of the most exciting

examples of Apple’s long-held passion for combining art and technology. We are

the people who power the App Store, Apple TV, Apple Music, Apple Podcasts, and

Apple Books. And we do it on a massive scale, meeting Apple’s high standard for

quality and excellence, to deliver a huge variety of entertainment in over 35

languages to more than 150 countries.

DESCRIPTION

We are seeking a Principal Quality Engineer to help drive an evolution of our

Quality Engineering organization for Commerce & Growth. This role will partner

with leaders across Apple Services Engineering who develop quality engineering

systems and tests and help re-imagine how we ship quality products to customers.

The team is responsible for qualifying a wide array of diverse systems that

operate at a massive scale — from server APIs powering our media experiences to

user interfaces that deliver the best of our services to customers. AI is here

to stay and new opportunities for raising quality while increasing efficiency

abound. We are looking for an experienced quality leader with a proven track

record of developing strategy, building processes and tools, and driving

adoption across an organization. You should have a history of driving quality

through tools, systems, and automation, and possess a strong background in

software development. Additionally, you are a team player who is eager to

collaborate and build partnerships with other quality and engineering

organizations.

MINIMUM QUALIFICATIONS

10+ years experience in the quality engineering space. Experience leading large

technical organizations through change. Expert in the practice of QA/QE and

track record of improving quality through processes, systems, and automation.

Strong technical leadership and keen architecture sense. Capacity to engage in

deep technical detail yet move fluidly into big-picture thinking. Honed practice

of developing technical leaders, setting clear strategy, direction and goals

Experience working with distributed teams across cultures, geography, and

timezones. High value for teamwork, collaboration, and driving cross-functional

alignment. Fluent in influencing without control. Strong practice of stakeholder

management. Ability to drive clarity in the midst of ambiguity. Superb

communication skills: ability to convey complicated concepts concisely and

tailor messaging to different audiences. Bachelor’s degree in a quantitative

field, such as computer science, engineering, or mathematics.

PREFERRED QUALIFICATIONS

Experience testing server-side systems. Experience planning and leading software

release cycles.