Off-Grid Safety Services Product Manager

At Apple, we strive every single day to craft products that enrich people’s

lives. Our successes are the result of skilled domain experts working in an

environment which encourages creativity, collaboration, and re-thinking of old

problems in new ways! As a member of the Satellite Connectivity Group, you will

work on the satellite networks that enable connectivity to iPhone and Watch

Ultra when off the grid without cellular or Wi-Fi coverage. Every day, Apple

customers use Emergency SOS, Roadside Assistance, Find My, and Messages via

satellite to stay connected when they have no other means to communicate. You

will have the unique and rewarding opportunity to shape these and other critical

services, for the benefit and safety of millions of Apple device users. Apple’s

Satellite Connectivity Group is seeking a dedicated Product Manager to drive,

document, and communicate our off-grid safety roadmap. At Apple, we believe our

products begin with our people. By hiring a diverse team, we drive creative

thought. By giving that team everything they need, we drive innovation. By

hiring incredible engineers and product owners, we drive precision, and through

our collaborative process, we create memorable experiences for our customers.

These elements come together to make Apple an amazing environment for motivated

people to do the greatest work of their lives. You will become part of a

hands-on development team that sets the standard in cultivating excellence,

creativity, and innovation. Will you help us design the next generation of

revolutionary Apple products?

DESCRIPTION

Embodying Apple’s core DNA, the ideal candidate will own and drive safety

features for users who are beyond terrestrial cellular and Wi-Fi coverage. This

begins with a deep, empathetic understanding of our users and their unique needs

when off-grid, balancing real-world technical constraints while developing a

strong, user-centric vision. Working with key stakeholders both inside and

outside Apple, you will execute on this vision, soliciting feedback to refine

the roadmap and align all teams. Managing schedules, capabilities, and

escalations is a key aspect of this role. This position requires a unique blend

of strong interpersonal skills to foster collaboration within Apple's culture,

alongside rigorous technical and project management capabilities (including

proactive communication, robust documentation, and an iterative mindset).

Throughout the product lifecycle, you will act as the ultimate advocate for the

customer, making swift, informed trade-off decisions to maintain momentum. Your

primary focus will be delivering life-saving safety experiences to users without

traditional connectivity. Additionally, you will lead these efforts across

multiple parallel technology transitions, ensuring we consistently maintain an

exceptionally high user-experience bar.

MINIMUM QUALIFICATIONS

Exceptional Communication: Outstanding written and verbal communication and

presentation skills, with the ability to influence and align stakeholders at all

levels of the organization. Cross-Functional Leadership: Proven experience

leading complex, cross-functional projects involving technical leads, software

developers, designers, support engineers, and operations teams. Detail-Oriented

& Action-Driven: High attention to detail, with a strong ability to summarize

discussions, drive action items, follow up, and facilitate decision-making.

Vendor Management: Demonstrated track record of successfully managing and

collaborating with external vendors. Project Management: Strong project

management skills, including project structuring and managing multiple

interdependent workstreams. High Emotional Intelligence: High EQ with a deep

capacity for empathy, fostering a collaborative environment where team success

is valued. Creative Problem Solver: Self-motivated and proactive, with a

demonstrated ability to think creatively and critically in a fast-paced

environment. Integrity & Resilience: Deep commitment to doing the right thing,

with the ability to navigate ambiguity and constructively resolve both conflict

and impediments.

PREFERRED QUALIFICATIONS

Emergency Services Background: History working with Emergency Services, First

Responders, Dispatch Agencies, and Government Regulators