Engineering Program Manager, Data Services - Apple Services Engineering

The Apple Services Engineering team is one of the most exciting examples of

Apple’s long-held passion for combining art and technology. These are the people

who power the App Store, Apple TV, Apple Music, Apple Podcasts, and Apple Books.

And they do it on a massive scale, meeting Apple’s high expectations with

dedication to deliver a huge variety of entertainment in over 35 languages to

more than 150 countries. Our Program Managers partner with engineers who build

secure, end-to-end solutions. Thanks to Apple’s unique integration of hardware,

software, and services, engineers and Program Managers partner to get behind a

single unified vision. That vision always includes a deep commitment to

strengthening Apple’s privacy policy, one of Apple’s core values. Although

services are a bigger part of Apple’s business than ever before, these teams

remain small, nimble, and multi-functional, offering greater exposure to the

array of opportunities here.

DESCRIPTION

The Cloud Infrastructure team, as part of the Apple Services Engineering

organization, is seeking an exceptional Engineering Program Manager (EPM) who is

passionate about Apple’s products and values, and who loves working with

infrastructure technologies at scale. This is a highly technical, hands-on

position where you will work with Data Services development and Site Reliability

Engineering (SRE) teams. Teams across Apple rely on us for infrastructure that

help them build services that scale globally, are highly available, and "just

work". We listen to different perspectives, help surface innovative ideas, and

drive decisions that move us forward. You'll need a strong background in program

and project management complemented by your technical abilities. You are skilled

at driving software product development across a globally distributed

organization and delivering new products and features that meaningfully surprise

and delight our internal customers.

MINIMUM QUALIFICATIONS

5+ years of program management, product management, systems engineering or

equivalent experience Excellent project management skills to drive schedules,

dependencies, critical path and risks Solid technical understanding of large

scale distributed software systems, event streaming, data pipelines, distributed

databases, cloud architecture Strong relationship management and facilitation

skills both within diverse engineering teams and cross functional organizations

Excellent verbal and written communication and presentation skills, including

the ability to convey information in a clear, concise and credible manner

Experience with release planning and SDLC methodologies Familiarity with system

reliability engineering (SRE) process and deliverables Ability to partner with

product and engineering teams to translate user needs into actionable

requirements Strong facilitation skills (requirements sessions, design meetings,

progress and status meetings) BS/MS in Computer Science, Engineering or similar

technical field or at least 5+ years of comparable experience

PREFERRED QUALIFICATIONS

Experience working with globally distributed teams Experience building feature

and technical roadmaps Ability to identify gaps in solutions, debate approaches,

and weigh in on tradeoffs Familiarity with open-source software development

processes