Systems Engineer - Cloud Infrastructure

Our Company

About Us:

American Integrity Insurance (NYSE: AII) is a leading provider of homeowners insurance, proudly serving over 400,000 policyholders across the Southeast. Comprised of more than 300 insurance professionals, most of whom work in our Tampa-area headquarters, and exclusively represented by more than 3,000 independent agents, we offer sound and comprehensive property and dwelling insurance to families throughout Florida, Georgia, and South Carolina.

Our organization derives its Strength From IntegrityTM, and we are proud to have been recognized as a Top Place to Work in Tampa by the Tampa Bay Times and a Best Place to Work in Insurance by Business Insurance Magazine for the past twelve years. We have also rated among the Top Workplaces in the USA by USA Today for the past five years.

A Day in the Life:

Who knew Insurance could be this fun? From company picnics to charity events, no one can ever say American Integrity Insurance doesn't understand the importance of having fun, helping others, or giving back. Our company culture is priceless, and it's built around our six core values: Integrity, Commitment, Teamwork, Humility, Passion, and Fun.

As a team working to provide home insurance solutions to our policyholders, together we aim to achieve greater heights each day and celebrate each other's accomplishments along the way. It is our mission to continue providing reliable, customer-centric homeowners insurance and paying claims in a timely manner when our customers suffer a loss – and to do so with Integrity.

Learn more about American Integrity Insurance and our job opportunities at https://careers.aii.com.

Brief Summary

Title: Systems Engineer - Cloud Infrastructure

You'll Report To: IT Engineering Manager

The Cloud Infrastructure Systems Engineer is responsible for maintaining all virtual server and container infrastructure for the cloud/premise hybrid environment. This includes virtual server infrastructure and Kubernetes clusters within AWS and Azure, and a VMWare premise environment. This position is also responsible for management of storage across all platforms, including Azure Blob, AWS S3, and a premise HPE Alletra Storage Array.

What You’ll Do

• Design, integrate, and optimize virtual server resources within AWS and Azure clouds.
• Solution design, delivery, and support of container infrastructure including Kubernetes clusters.
• Manage the premise enterprise virtualized server hypervisor (VMWare) and corresponding ESXi host equipment.
• HPE MP Block Storage environment monitoring and management responsibilities
• Cloud Storage monitoring and management responsibilities
• Manage and document all infrastructure changes, including configurations, testing, and maintenance.
• Implement and maintain cloud infrastructure backups, security, and redundancy strategies.
• Optimization of hosts and servers to ensure high availability and appropriate resource management.
• Standardize and automate processes with scripts.
• Document maintenance and support procedures for routine tasks.
• Conduct high-level root-cause analyses and recommend future state mitigation approaches.
• Communicate with stakeholders to identify project requirements and implement solutions.
• Provide after-hours support on a rotational "on-call" basis and to work "off-hours" as needed.
• What You’ll Need to be a Top Candidate
• Education: Bachelor’s Degree in Computer Science/MIS or equivalent years of experience in similar position.
• Experience: Four (4) to Seven (7) years of technology and/or IT experience. Property and casualty insurance industry experience preferred.
• Skills and Knowledge:
• 4-6 years of experience designing, installing and managing virtual server environments and storage arrays within a physical datacenter.
• 3-5 years of experience working with Azure/AWS Virtual Server and container infrastructure
• Prior Administrative Experience with VMWare Hosts and VSphere
• Prior Administrative Experience with Distributed Storage (SAN/NAS)
• Strong PowerShell scripting expertise.
• Strong Active Directory/Entra ID knowledge, familiarity with GPO and OUs/AUs
• Experience administering Windows Server instances.
• Experience managing VDI Endpoints (Azure VDI, Horizon, Citrix)
• Experience with Microsoft Configuration Management (MECM/SCSM, Intune)
• Experience working with monitoring frameworks. (DataDog/SolarWinds/Etc)
• Strong problem-solving skills and attention to detail.
• Experience researching technical issues and implementing resolutions.
• Excellent written and verbal communication skills, relating to both technical and non-technical staff.
• Ability to work individually and in a team environment and to provide assistance, instruction and training.
• Relevant certifications such as MSCE, MCSA, CCNA preferred but not required.
• Schedule: Monday-Friday 8:30am-5:30pm, full-time in-office. #LI-Onsite
• Working Conditions: Normal business office environment. Must be able to remain in a stationary position for periods of time while constantly operating a computer and or other office productivity machinery such as a calculator or telephone. The person in this position needs to occasionally move about inside the office to access file cabinets, office machinery or communicate with coworkers.
• Travel: Minimum, as required.
• ADA: The above statements cover what are generally believed to be the principal and essential functions of this job. Specific circumstances may allow or require some people assigned to the job to perform a somewhat different combination of job duties.
• American Integrity Insurance Group is an Equal Opportunity Employer