About the role
What will you do at American Express?
Enterprise Architecture / Architecture-as-Code One Data Platform Engineering
Team is seeking a self-driven Staff Software Engineer with deep expertise in
platform engineering, developer platforms, and framework design. This role
focuses on envisioning and building foundational platform capabilities,
frameworks, and developer tooling that enable engineering teams to deliver
highly performant, scalable, secure, cloud-native, and AI-enabled applications.
You will play a key role in shaping the evolution of our One Data Platform by
building reusable platform services, advancing developer experience, and driving
engineering excellence across the organization.
RESPONSIBILITIES
* 60% of the time spent on hands-on engineering activities across platform
services, frameworks, cloud infrastructure, and developer tooling.
* Envision, design, develop, and release foundational platform and framework
capabilities that enable developers to build highly performant, scalable,
secure applications.
* Drive both high-level architecture and detailed technical designs, conducting
design reviews and influencing engineering standards across teams.
* Design and implement reusable platform components, shared libraries, SDKs,
APIs, and cloud services that improve developer productivity and accelerate
application delivery.
* Evolve platform capabilities to support modern application architectures,
including cloud-native, event-driven, and AI-enabled applications.
* Optimize platform services and framework components for performance,
scalability, reliability, observability, and serverless/FaaS environments.
* Improve and maintain core platform services, frameworks, CI/CD pipelines,
developer tooling, and Infrastructure as Code.
* Collaborate across engineering organizations to establish platform standards,
best practices, and architectural guidance.
* Actively participate in architecture and engineering discussions, helping
define the technical direction of the One Data Platform.
* Provide technical leadership and mentorship, guiding engineers through
complex architectural and implementation challenges.
* Collaborate effectively across teams and with stakeholders to deliver
impactful platform capabilities.
* Demonstrate strong problem-solving skills, resolving complex and ambiguous
technical challenges.
* Take ownership and accountability for outcomes, driving initiatives from
concept through delivery.
* Influence technical direction and drive alignment across teams.
* Advocate for customer-focused solutions, ensuring exceptional developer
experience and business value.
* Analyze, design, develop, debug, and evolve software platforms supporting
enterprise-scale applications.
* Serve as a passionate advocate for our developer platform, frameworks, and
engineering ecosystem.
QUALIFICATIONS
* Minimum Qualifications
* Bachelor's degree in Computer Science, Computer Engineering, or related
field required; advanced degree preferred.
* 8+ years of software engineering experience in complex enterprise
environments, including designing and building platforms, frameworks, or
foundational services.
* Deep expertise building highly scalable, high-performance distributed
systems and developer platforms.
* Experience designing platform capabilities, reusable frameworks, SDKs,
APIs, or shared engineering services.
* Strong experience with Microservices Architecture, data-centric application
design, event-driven systems, distributed systems, data pipelines, and
stream processing.
* Hands-on experience with backend technologies (Node.js, Java, or similar),
distributed systems, SQL/NoSQL databases, and cloud infrastructure.
* Experience designing and deploying applications on Function as a Service
(FaaS) platforms (e.g., AWS Lambda, Azure Functions, Google Cloud
Functions).
* Strong understanding of serverless architecture patterns, cloud-native
application design, observability, resiliency, and platform scalability.
* Working knowledge of modern AI application architectures and concepts,
including Large Language Models (LLMs), Retrieval-Augmented Generation
(RAG), agentic applications, tool calling, and AI orchestration patterns.
* Familiarity with emerging AI interoperability standards and protocols,
including Model Context Protocol (MCP), Agent-to-Agent (A2A), and related
technologies for building enterprise AI applications.
* Proven track record of contributing to enterprise platforms, core
frameworks, SDKs, libraries, or open source projects, with demonstrated
expertise in their architecture and internals.
* Demonstrated technical leadership and mentorship within engineering
organizations.
* Strategic thinker with the ability to align technical solutions with
business goals.
* Excellent problem-solving skills and the ability to resolve complex
technical challenges.
* Strong sense of ownership and accountability for deliverables.
* Ability to influence technical direction and build consensus across teams.
* Customer-focused mindset, designing solutions with developer experience,
end-user experience, and business value in mind.
* Demonstrated ability to lead through ambiguity and solve complex, partially
defined problems.
* Passion for learning emerging technologies and staying current with
advances in platform engineering, cloud computing, AI, and modern software
engineering.
* Excellent written and verbal communication skills.
* Preferred Qualifications
* Experience building internal developer platforms (IDPs), shared engineering
platforms, or enterprise frameworks.
* Experience building or integrating AI-powered applications, developer
platforms, or AI platform services.
* Experience with AI application frameworks and orchestration libraries such
as LangGraph, OpenAI Agents SDK, or similar technologies.
* Experience with Python for platform engineering, automation, AI, or backend
development.
* Experience with WebAssembly (Wasm), the WebAssembly Component Model, and
related runtimes or ecosystems (e.g., Wasmtime, WASI, Spin, Fermyon,
WasmCloud or Bytecode Alliance projects).
* Experience with cloud-native architectures and deployment on AWS, Azure, or
GCP.
* Experience with containerization (Docker, Kubernetes), CI/CD pipelines,
GitOps, and Infrastructure as Code (Terraform, CloudFormation).
* Knowledge of GraphQL platforms.
Depending on factors such as business unit requirements, the nature of the
position, cost and appilcable laws, American Express may provide visa
sponsorship for certain positions.
At American Express, our culture is built on a 175-year history of
innovation, shared values
[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:
* Competitive base salaries
* Flexible work arrangements and schedules with hybrid and virtual options with
Amex Flex
* Free access to global on-site wellness centers staffed with nurses and
doctors (depending on location)
* Free and confidential counselling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit out Colleague Benefits Site
[https://www.americanexpress.com/en-us/colleagues/benefits].
American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other
status protected by law. American Express will consider for employment all
qualified applicants, including those with arrest or conviction records, in
accordance with the requirements of applicable state and local laws, including
the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for
Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring
Ordinance. For positions covered by federal and/or state banking regulations,
American Express will comply with such regulations as it relates to the
consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and
personally. That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid model
(combination of in-office and virtual days) or fully virtually.
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The below represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we’ll consider your location, experience,
and other job-related factors.
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