Staff-Software Engineer

At American Express, we are transforming how software is built, deployed, and

operated at enterprise scale. The Site Reliability Engineering (SRE)

organization is at the center of this transformation, building the engineering

capabilities that enable secure software delivery, resilient platforms,

intelligent operations, and exceptional developer experiences.

As a Staff Engineer, you will be a senior technical leader responsible for

advancing the reliability, scalability, and operational excellence of critical

technology platforms. You will work across engineering organizations to solve

complex production challenges through software engineering, platform innovation,

automation, and AI-powered operational capabilities.

This is a highly influential individual contributor role where success is

measured by the systems you build, the engineering practices you shape, and the

enterprise impact you create.

Role Summary

As a Staff Engineer within the Site Reliability Engineering organization, you

will lead the evolution of enterprise reliability engineering by building

scalable platform capabilities that improve system resilience, engineering

productivity, and operational efficiency.

You will partner closely with Platform Engineering, Infrastructure Engineering,

Security Engineering, Application Development, and Enterprise Architecture teams

to modernize how software is delivered, observed, secured, and operated across

the enterprise.

This role requires deep expertise in distributed systems, cloud infrastructure,

software engineering, DevSecOps, observability, automation, and AI-enabled

operations. You will drive engineering solutions that reduce operational

complexity, improve service reliability, eliminate manual toil, and accelerate

the organization's journey toward autonomous operations.

At American Express, our culture is built on a 175-year history of

innovation, shared values

[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership

Behaviors, and an unwavering commitment to back our customers, communities, and

colleagues. From delivering differentiated products to providing world-class

customer service, we operate with a strong risk mindset, ensuring we continue to

uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive

support for your holistic well-being and many opportunities to learn new skills,

develop as a leader, and grow your career. Here, your voice and ideas matter,

your work makes an impact, and together, you will help us define the future of

American Express.

We back you with benefits that support your holistic well-being so you can be

and deliver your best. This means caring for you and your loved ones' physical,

financial, and mental health, as well as providing the flexibility you need to

thrive personally and professionally:

* Competitive base salaries

* Bonus incentives

* 6% Company Match on retirement savings plan

* Free financial coaching and financial well-being support

* Comprehensive medical, dental, vision, life insurance, and disability

benefits

* Flexible working model with hybrid, onsite or virtual arrangements depending

on role and business need

* 20+ weeks paid parental leave for all parents, regardless of gender, offered

for pregnancy, adoption or surrogacy

* Free access to global on-site wellness centers staffed with nurses and

doctors (depending on location)

* Free and confidential counseling support through our Healthy Minds program

* Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site

[https://www.americanexpress.com/en-us/colleagues/benefits].

American Express is an equal opportunity employer and makes employment decisions

without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, veteran status, disability status, age, or any other

status protected by law. American Express will consider for employment all

qualified applicants, including those with arrest or conviction records, in

accordance with the requirements of applicable state and local laws, including

the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for

Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring

Ordinance. For positions covered by federal and/or state banking regulations,

American Express will comply with such regulations as it relates to the

consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and

personally. That's why we have Amex Flex, our enterprise working model that

provides greater flexibility to colleagues while ensuring we preserve the

important aspects of our unique in-person culture. Depending on role and

business needs, colleagues will either work onsite, in a hybrid model

(combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition.

Ultimately, in determining your pay, we’ll consider your location, experience,

and other job-related factors.