Sr Software Engineer II - GCP, Java/Python - The Personalization, Brand, and Communications Technology

Joining Amex Tech means discovering and shaping your contribution to something

big. Here, you can work alongside talented tech teams and build a unique career

with the Powerful Backing of American Express. With a range of opportunities to

work with the latest technologies, and a commitment to back the broader

engineering community through open source, our mission is to power your success.

Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Enterprise Technology Services organization partners with every part of the

American Express business to power the company’s growth and innovation with

trust and efficiency, and drive competitive differentiation with speed. We

support the delivery and operations of technology, digital, and data

capabilities, platforms, and services globally. Specifically, our team is

responsible for the company’s technology engineering, architecture, and

infrastructure, providing 24x7 support to ensure an uninterrupted, high-quality

experience for customers and colleagues. We also provide product management for

core enterprise platforms, and lead technology risk and information security,

enterprise data governance and platforms, digital product and design, and

enterprise AI platforms on behalf of the company.

This team is responsible for building Enterprise Personalization products,

including batch and real-time analytical, machine learning, and modeling

solutions leveraging modern cloud native technologies such as GCP, Java, Spark,

BigQuery, Pub/Sub, Dataflow, GKE, and distributed data processing frameworks.

The platform powers highly scalable personalization capabilities across multiple

customer touch-points and business domains.

Our team has delivered industry leading products with several organizational

firsts and continues to drive innovation in personalization and intelligent

decisioning. Today, we support 21+ channels (including Web, Mobile, Voice, and

Email), process ~15MM transactions daily, and deliver personalized experiences

across Card, Servicing, Membership Rewards, Dining, Travel and Merchant in 25

markets. We are rapidly expanding with a focus on building a next generation

Enterprise Orchestration Platform powered by cloud, real-time intelligence, and

scalable ML driven solutions.

RESPONSIBILITIES

* Owns all technical aspects of software development for assigned applications

* Performs hands-on architecture, design, and development of Personalization

systems supporting multiple business units across Enterprise Orchestration

Platform.

* Functions as Senior engineer of an agile team and helps drive consistent

development practices

* Typically spends 60-70% of time writing code and testing, and remainder of

time collaborating with peers, stakeholders through ongoing product/platform

releases

* Develops deep understanding of tie-ins with other Amex systems and platforms

within the supported domains

* Writes code and unit tests, works on API specs, automation, and conducts code

reviews and testing

* Performs ongoing refactoring of code, utilizes visualization and other

techniques to fast-track concepts, and deliver continuous improvement -

Identifies opportunities to adopt innovative technologies

* Provides continuous support for ongoing application availability

* Works closely with product owners on blueprints and annual planning of

feature sets that impact multiple platforms and products

* Works with product owners to prioritize features for ongoing sprints and

managing a list of technical requirements based on industry trends, new

technologies, known defects, and issues.

QUALIFICATIONS

* Bachelor’s or Master’s degree in Computer Science, Engineering, or related

field

* 10+ years of software engineering experience with strong hands-on expertise

in building scalable enterprise applications and distributed systems

* Proven experience designing and developing cloud-native solutions on GCP

using Java/Python and modern API-driven architectures

* Strong experience building scalable batch and real-time data processing

solutions leveraging technologies such as Spark, BigQuery, Dataflow, Pub/Sub,

and GKE

* Hands-on expertise in application design, microservices, automated testing,

CI/CD, and cloud deployment patterns

* Strong understanding of data structures, algorithms, system design, and

distributed computing principles

* Experience leveraging modern AI-assisted development tools such as Devin AI,

Claude, GitHub Copilot, or similar platforms to improve engineering

productivity, code quality, and software delivery efficiency preferred.

* Experience working with machine learning, analytical, or modeling platforms

in batch and/or real-time environments is preferred

* Ability to translate complex business problems into scalable technical

solutions and operate effectively in ambiguous environments

* Strong analytical, problem-solving, and communication skills with the ability

to collaborate across global teams

* Demonstrated ability to mentor junior engineers, drive technical excellence,

and stay current with emerging technologies and industry trends

* Experience with Agile development methodologies and modern software

engineering practices preferred

* Employment eligibility to work with American Express in the U.S. is required

as the company will not pursue visa sponsorship for these positions.

At American Express, our culture is built on a 175-year history of

innovation, shared values

[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership

Behaviors, and an unwavering commitment to back our customers, communities, and

colleagues. From delivering differentiated products to providing world-class

customer service, we operate with a strong risk mindset, ensuring we continue to

uphold our brand promise of trust, security, and service.

As part of Team Amex, you’ll experience our powerful backing with comprehensive

support for your holistic well-being and many opportunities to learn new skills,

develop as a leader, and grow your career. Here, your voice and ideas matter,

your work makes an impact, and together, you will help us define the future of

American Express.

We back you with benefits that support your holistic well-being so you can be

and deliver your best. This means caring for you and your loved ones' physical,

financial, and mental health, as well as providing the flexibility you need to

thrive personally and professionally:

* Competitive base salaries

* Bonus incentives

* 6% Company Match on retirement savings plan

* Free financial coaching and financial well-being support

* Comprehensive medical, dental, vision, life insurance, and disability

benefits

* Flexible working model with hybrid, onsite or virtual arrangements depending

on role and business need

* 20+ weeks paid parental leave for all parents, regardless of gender, offered

for pregnancy, adoption or surrogacy

* Free access to global on-site wellness centers staffed with nurses and

doctors (depending on location)

* Free and confidential counseling support through our Healthy Minds program

* Career development and training opportunities

For a full list of Team Amex benefits, visit our Colleague Benefits Site

[https://www.americanexpress.com/en-us/colleagues/benefits].

American Express is an equal opportunity employer and makes employment decisions

without regard to race, color, religion, sex, sexual orientation, gender

identity, national origin, veteran status, disability status, age, or any other

status protected by law. American Express will consider for employment all

qualified applicants, including those with arrest or conviction records, in

accordance with the requirements of applicable state and local laws, including

the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for

Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring

Ordinance. For positions covered by federal and/or state banking regulations,

American Express will comply with such regulations as it relates to the

consideration of applicants with criminal convictions.

We back our colleagues with the support they need to thrive, professionally and

personally. That's why we have Amex Flex, our enterprise working model that

provides greater flexibility to colleagues while ensuring we preserve the

important aspects of our unique in-person culture. Depending on role and

business needs, colleagues will either work onsite, in a hybrid model

(combination of in-office and virtual days) or fully virtually.

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The below represents the expected salary range for this job requisition.

Ultimately, in determining your pay, we’ll consider your location, experience,

and other job-related factors.