About the role
What will you do at American Express?
American Express is seeking a highly skilled and experienced Senior Software
Engineer to join the One Data platform team within Enterprise Architecture. This
role is a key part of the organization’s technology strategy and supports the
design, development, and delivery of scalable platform capabilities that enable
engineering teams across the enterprise to build and deploy microservices at
scale.
Enterprise Architecture plays a critical role in shaping the company’s
technology direction through four core pillars: Architecture as Code,
Architecture as Design, Governance, and Colleague Enablement. The One Data
platform team is focused on building foundational technologies that empower
teams across American Express to deliver modern, resilient, and high-performing
software solutions.
RESPONSIBILITIES
* Design, develop, and deliver scalable, high-quality software solutions across
the full stack using Java and Python for enterprise-grade platform services
and applications.
* Lead the architecture and implementation of distributed systems with a strong
emphasis on performance, reliability, maintainability, and operational
excellence.
* Own end-to-end delivery of features, from design and implementation to
deployment, monitoring, and production support.
* Act as a senior technical contributor in an Agile environment, guiding best
practices in software engineering, testing, documentation, and continuous
delivery.
* Mentor junior engineers through code reviews, design discussions, and
knowledge-sharing activities.
* Collaborate closely with architects, product managers, and cross-functional
stakeholders to translate business requirements into scalable technical
solutions.
* Build and evolve RESTful APIs, microservices, and event-driven systems with
strong service contracts and backward compatibility.
* Improve CI/CD pipelines, automate testing, and enhance developer productivity
through modern engineering practices.
* Identify bottlenecks, debug complex production issues, and perform root-cause
analysis to drive long-term fixes.
* Design systems with a focus on scalability, resilience, observability,
monitoring, logging, and alerting.
* Contribute to cloud-native transformation initiatives, including
containerization, infrastructure as code, and auto-scaling architectures.
* Influence technical direction by challenging assumptions and proposing
innovative, pragmatic solutions.
* Take accountability for delivering high-impact outcomes aligned with team and
organizational goals.
QUALIFICATIONS
* Basic understanding of AI/ML concepts and Generative AI technologies,
including LLMs, prompt engineering, and Retrieval-Augmented Generation (RAG).
* Strong Linux and Unix shell proficiency, including shell scripting and
troubleshooting.
* Experience with NGINX, HAProxy, Envoy, Docker, Kubernetes, Terraform, or
similar technologies.
* Strong source control skills using Git.
* Experience with observability and monitoring platforms such as Splunk,
Elastic, Datadog, Prometheus, or Grafana.
* Good understanding of JVM internals and the ability to diagnose issues using
thread dumps, heap dumps, JFR, VisualVM, or similar tools.
* A proactive and collaborative mindset with a strong desire to document
technical knowledge and improve team productivity.
Core Competencies
* Systems thinking and the ability to reason about edge cases, failure modes,
and operational behavior.
* Strong communication and collaboration skills, including asynchronous
communication and cross-functional coordination.
* Enthusiastic, ownership-driven approach to problem solving and continuous
improvement.
* Ability to deliver quickly, iterate rapidly, and adapt to changing priorities
in a dynamic environment.
At American Express, our culture is built on a 175-year history of
innovation, shared values
[https://www.americanexpress.com/en-us/company/who-we-are/]and Leadership
Behaviors, and an unwavering commitment to back our customers, communities, and
colleagues. From delivering differentiated products to providing world-class
customer service, we operate with a strong risk mindset, ensuring we continue to
uphold our brand promise of trust, security, and service.
As part of Team Amex, you’ll experience our powerful backing with comprehensive
support for your holistic well-being and many opportunities to learn new skills,
develop as a leader, and grow your career. Here, your voice and ideas matter,
your work makes an impact, and together, you will help us define the future of
American Express.
We back you with benefits that support your holistic well-being so you can be
and deliver your best. This means caring for you and your loved ones' physical,
financial, and mental health, as well as providing the flexibility you need to
thrive personally and professionally:
* Competitive base salaries
* Bonus incentives
* 6% Company Match on retirement savings plan
* Free financial coaching and financial well-being support
* Comprehensive medical, dental, vision, life insurance, and disability
benefits
* Flexible working model with hybrid, onsite or virtual arrangements depending
on role and business need
* 20+ weeks paid parental leave for all parents, regardless of gender, offered
for pregnancy, adoption or surrogacy
* Free access to global on-site wellness centers staffed with nurses and
doctors (depending on location)
* Free and confidential counseling support through our Healthy Minds program
* Career development and training opportunities
For a full list of Team Amex benefits, visit our Colleague Benefits Site
[https://www.americanexpress.com/en-us/colleagues/benefits].
American Express is an equal opportunity employer and makes employment decisions
without regard to race, color, religion, sex, sexual orientation, gender
identity, national origin, veteran status, disability status, age, or any other
status protected by law. American Express will consider for employment all
qualified applicants, including those with arrest or conviction records, in
accordance with the requirements of applicable state and local laws, including
the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for
Employers, and the City of Los Angeles’ Fair Chance Initiative for Hiring
Ordinance. For positions covered by federal and/or state banking regulations,
American Express will comply with such regulations as it relates to the
consideration of applicants with criminal convictions.
We back our colleagues with the support they need to thrive, professionally and
personally. That's why we have Amex Flex, our enterprise working model that
provides greater flexibility to colleagues while ensuring we preserve the
important aspects of our unique in-person culture. Depending on role and
business needs, colleagues will either work onsite, in a hybrid model
(combination of in-office and virtual days) or fully virtually.
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the poster by copying and pasting the following URL in a new browser window:
https://www.eeoc.gov/poster.
The below represents the expected salary range for this job requisition.
Ultimately, in determining your pay, we’ll consider your location, experience,
and other job-related factors.
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