Sr Software Engineer I - Enterprise Communications Platform

Joining Amex Tech means discovering and shaping your contribution to something

big. Here, you can work alongside talented tech teams and build a unique career

with the Powerful Backing of American Express. With a range of opportunities to

work with the latest technologies, and a commitment to back the broader

engineering community through open source, our mission is to power your success.

Because Amex Tech is powered by our technology, our culture, and our colleagues.

The Technology organization enables and accelerates the company’s growth

strategies, delivering global capabilities and services in support of Amex’s

customers and colleagues, while maintaining 24/7 servicing and availability to

ensure an uninterrupted, high-quality customer experience. Technology provides

the foundation for everything we do in the company while driving differentiation

through building and leveraging innovative technology and data insights.

The U.S. Consumer Services and Membership Digital Experiences Technology team

(USCDT) brings together foundational strategic technology capabilities in

digital experience engineering (Mobile and Web), marketing and advertising

technology, enterprise communications, travel and lifestyle, and dining

technology. It employs a ground-breaking focus with development responsibilities

for customer-facing capabilities that deepen and expand digital engagement, as

well as core technical capabilities that cut across business lines and customer

segments.

Enterprise Communications Platform provides uni and bi-directional cross-channel

communications and brings an Enterprise and Customer First approach. It

encapsulates domain agnostic generic technology functions into Enterprise Shared

Services to promote re-usability and consistency across communication journeys.

Our platform primarily focuses on fulfillment and delivery of servicing related

Customer Communications irrespective of communication channels like Email,

Letters, Push Notification, SMS, WhatsApp, Secure Message Center, etc.

RESPONSIBILITIES

* Perform technical aspects of software development for assigned applications

including design, developing prototypes, and coding assignments

* Function as a leader on an agile team by contributing to software builds

through consistent development practices (tools, common components, and

documentation)

* Lead code reviews and automated testing

* Debug software components and identify code defects for remediation

* Leads the deployment, support, and monitoring of software across test,

integration, and production environments.

* Takes accountability for the success of the team achieving their goals

* Drives the team’s strategy and prioritizes initiatives

Influence team members by challenging status quo, demonstrating risk taking,

and implementing innovative ideas

* Be a productivity multiplier for your team by analyzing your workflow and

contributing to enable the team to be more effective, productive, and

demonstrating faster and stronger results.

* Mentor and guide team members to success within the team

* Demonstrate software development skills in a professional environment and/or

comparable experience such as:

Agile development, application design, software development, and testing

* Expertise with HTML, CSS, AJAX, JavaScript Frameworks React and NodeJS

* Thorough understanding of JSON, web services technologies, and data structure

fundamentals, with experience in designing highly scalable solutions.

* Experience with Java/J2EE, Vert.x, Spring Boot, NoSQL

* Hands-on expertise with application design, software development and

automated testing

* Strong expertise in API Development and architectural / security standards.

* Experience with continuous integration/deployment (GithubActions , Jenkins,

Maven, Gradle, XLR).

* Experience with Java applications design and development in an

* Enterprise setting using Java, J2EE, Vertx, Spring Boot, Relation DBMSs

* Expertise in objected oriented analysis & domain driven development and

design across a variety of platforms

QUALIFICATIONS

* Bachelor’s Degree in computer science, computer science engineering, or

related experience required; advanced degree preferred knowledge or

equivalent skills

* 8+ years of active engineering

* 2+ years of technical leadership experience in a complex technical

environment and/or comparable experience

* Successful design, creation and deployment of one or more enterprise-grade

technology assets, including integration of cross-platform solutions in an

Agile product environment

* Hands on with AI assisted engineering tools to ship quality software fast and

frequently.

* Experience with agile software development methodologies and practices such

as Scrum/Kanban, iterations, user stories

* Ability to set priorities and multi-task in a fast-paced environment.

* Hands on experience with automation testing and documentation (i.e.

automated, functional, and performance)

* Ability to learn and adapt in a rapidly changing environment.

* Adaptable to changes in product requirements, organizational structures and

business conditions

* Engaged with the open source community, demonstrated public speaking, etc

* Ability to effectively communicate to internal and external business partners

on architecture and solution design

* Collaborates with leadership across multiple teams to define solution

requirements and technical implementation Engineering & Architecture

* Demonstrate technical expertise to help team members overcome technical

problems

* Solves technical problems outside of day-to-day responsibilities

* Contributes to the success of many teams achieving their goals

* Employment eligibility to work with American Express in the U.S. is required

as the company will not pursue visa sponsorship for these positions.