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American Express

data opportunity

Sr Manager-Product Manager Endpoint Experience - Digital Workplace

Lead the Device Experience strategy by turning vision into real-world value for the Digital Workplace. Collaborate with technology teams to drive the product roadmap and translate colleague needs into actionable features for Agile teams.

Phoenix, Arizona, United StateshybridFULL_TIME

Posted

About the role

What will you do at American Express?

The Digital Workplace Team at American Express is entering into a new phase of

technology transformation driven by opportunities to improve Colleague

experience, raise productivity and collaboration, and drive operational

efficiency of all service and infrastructure operations.

If you have the talent and desire to deliver innovative products and services at

a rapid pace, with hands on experience and critical thinking, in areas of

productivity and collaboration software suites, endpoint computing and security,

mobile platforms, data management and analytics, and software engineering, join

our architecture team to help with our transformation journey!

Help shape how thousands of colleagues get work done. As a standout product

leader in Digital Workplace, you’re pivotal to the success of the Device

Experience—turning strategy and vision into continuous, real-world value. You

enhance, integrate, and implement capabilities that make every day exceptional

and consistent across the enterprise for our colleagues.

You bring deep expertise in Enterprise Endpoint technologies and integrations,

backed by a track record of delivering impactful, transformational solutions at

scale.

Every day, you collaborate with business leaders and partner with technology

teams to co-create and deliver the product vision, drive the roadmap and

backlog, actively participating in every phase of the iteration process, while

being a champion of cross-functional collaboration. Working across Business and

Technology, you translate data and sentiment driven requirements into crisp

features for Agile teams to implement.

You break complex problems into the value drivers that matter, identify

opportunities for transformation, assess alternative solutions through rigorous

industry research, and clearly articulate how every deliverable meets customer

and colleague needs—so the Device Experience keeps improving, every single day.

Which skills does this role require?

Product ManagementEnterprise Endpoint TechnologiesAgile MethodologiesProduct Roadmap DevelopmentCross-functional CollaborationData AnalyticsStakeholder ManagementDevice Platform StrategyRequirements TranslationTelemetryHardware StrategyPerformance BenchmarkingEndpoint ExperienceDigital WorkplaceAgileEnterprise EndpointDevice PlatformsAI PCsGenAIARM ArchitectureGPUNPUProduct RoadmapBacklog ManagementCross-platform ProductsProduct Strategy

Make your next move

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Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.

Review the responsibilities and requirements before adding an opening to your shortlist.

Role information can change. Confirm current details on the original application page.

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