About the role

What will you do at American Express?

At American Express, our culture is built on a 175-year history of innovation,

shared values [https://www.americanexpress.com/en-us/company/who-we-are/] and

Leadership Behaviors, and an unwavering commitment to back our customers,

communities, and colleagues. From delivering differentiated products to

providing world-class customer service, we operate with a strong risk mindset,

ensuring we continue to uphold our brand promise of trust, security, and

service.

As part of Team Amex, you'll experience this powerful backing with comprehensive

support for your holistic well-being and many opportunities to learn new skills,

develop as a leader, and grow your career. Here, your voice and ideas matter,

your work makes an impact, and together, you will help us define the future of

American Express.

Joining Amex Tech means discovering and shaping your contribution to something

big. Here, you can work alongside talented tech teams and build a unique career

with the Powerful Backing of American Express. With a range of opportunities to

work with the latest technologies, and a commitment to back the broader

engineering community through open source, our mission is to power your success.

Because Amex Tech is powered by our technology, our culture, and our

colleagues.

The Technology organization enables and accelerates the company’s growth

strategies, delivering global capabilities and services in support of Amex’s

customers and colleagues, while maintaining 24/7 servicing and availability to

ensure an uninterrupted, high-quality customer experience. Technology provides

the foundation for everything we do in the company while driving differentiation

through building and leveraging innovative technology and data insights.

At American Express, AI is reshaping the future of commerce and redefining the

experiences our commercial customers and card members expect. Within Amex

Technology, we are building platforms, products, and governance that enable

agentic AI systems to operate responsibly and at scale across the enterprise.

Our focus is on agentic AI development: designing intelligent, adaptive systems

that can plan, reason, and act across complex workflows with appropriate levels

of autonomy. These systems power autonomous workflows, decision support, and

customer-facing experiences—while meeting the high standards for security,

explainability, reliability, and compliance required in financial services.

We partner closely with product, design, and business teams to deliver agentic

capabilities that reduce operational friction, improve decision-making, and

transform how customers interact, transact, and grow.

Which skills does this role require?

Software EngineeringAI-Powered FeaturesLLM-Based ApplicationsApplied ML SystemsBackend LanguagesPythonGoTypeScriptAPIsCloud ConceptsDevelopment PracticesAgentic AI SystemsAutonomyCollaborationCustomer MindsetProblem SolvingAIMachine LearningCloudAgentic AIAutonomous WorkflowsDecision SupportCustomer ExperienceOpen SourceFintechLLMPrompt EngineeringRAGAgent Frameworks

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