About the role
What will you do at Amazon?
Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to
deliver fast, reliable internet connectivity to customers beyond the reach of
existing networks. From individual households to schools, hospitals, businesses,
and government agencies, Amazon Leo will serve people and organizations
operating in locations without reliable connectivity.
Are you passionate about building and operating networks at unprecedented scale?
Join our Network Reliability team to shape the future of a global Service
Provider network supporting 3,236 satellites and terrestrial infrastructure.
You'll be at the forefront of ensuring reliable connectivity that directly
impacts customer experience across our constellation.
Export Control Requirement:
Due to applicable export control laws and regulations, candidates must be a U.S.
citizen or national, U.S. permanent resident (i.e., current Green Card holder),
or lawfully admitted into the U.S. as a refugee or granted asylum.
Key job responsibilities
• Build and maintain processes, procedures, and tooling to monitor,
troubleshoot, and operate a global Service Provider network at scale
• Develop comprehensive understanding of end-to-end network architecture,
including control and data planes across satellite constellation and terrestrial
systems
• Establish and enforce incident management and problem management processes to
ensure rapid resolution
• Engage with service owners to resolve incidents and coordinate
cross-functional efforts
• Prioritize and track initiatives across multiple teams to systematically
eliminate recurring problems
• Develop proactive monitoring and alerting solutions to continuously improve
network reliability and customer experience
A day in the life
You'll work at the intersection of space-based and terrestrial networking,
tackling unique challenges that few engineers ever encounter. Your day might
include analyzing network telemetry from thousands of satellites, collaborating
with hardware teams on next-generation designs, or developing automation that
prevents issues before they impact customers. You'll have the autonomy to
identify problems, propose solutions, and drive them to completion while working
with talented engineers across the organization.
About the team
Our Network Reliability team operates one of the most complex networks in
existence—connecting ground stations, data centers, and a constellation of
satellites to deliver seamless connectivity. We're a collaborative group of
curious problem-solvers who thrive on technical challenges and are committed to
operational excellence. We value innovation, encourage experimentation, and
believe the best solutions come from diverse perspectives and rigorous technical
debate. Basic
Qualifications
- - 5+ years of systems design, software
- development, operations, automation, and process improvement experience
- - 5+ years of deploying and operating in a Linux/Unix environment experience
- - 5+ years of programming with at least one modern language such as C++, C#,
- Java, Python, Golang, PowerShell, Ruby experience
- - Experience with network troubleshooting tools (telnet, test-netconnection,
- tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience
- with automation and any version control tools and experience in managing and
- troublshooting network
- - Experience with incident management and troubleshooting in production
- environments
Preferred Qualifications
- - Knowledge of engineering practices and
- patterns for the full software/hardware/networks development life cycle,
- including coding standards, code reviews, source control management, build
- processes, testing, certification, and livesite operations
- - Experience designing or architecting (design patterns, reliability and
- scaling) of new and existing systems
- - Experience contributing to the definition and implementation of automation
- opportunities within an operations environment
- Amazon is an equal opportunity employer and does not discriminate on the basis
- of protected veteran status, disability, or other legally protected status.
- Our inclusive culture empowers Amazonians to deliver the best results for our
- customers. If you have a disability and need a workplace accommodation or
- adjustment during the application and hiring process, including support for the
- interview or onboarding process, please visit
- https://amazon.jobs/content/en/how-we-hire/accommodations
- [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
- information. If the country/region you’re applying in isn’t listed, please
- contact your Recruiting Partner.
- The base salary range for this position is listed below. Your Amazon package
- will include sign-on payments and restricted stock units (RSUs). Final
- compensation will be determined based on factors including experience,
- qualifications, and location. Amazon also offers comprehensive benefits
- including health insurance (medical, dental, vision, prescription, Basic Life &
- AD&D insurance and option for Supplemental life plans, EAP, Mental Health
- Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
- Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
- Learn more about our benefits at https://amazon.jobs/en/benefits
- [https://amazon.jobs/en/benefits].
- USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually
Which skills does this role require?
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Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.
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- Practice explaining your experience in an interviewRehearse your answers before meeting the hiring team.
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Role information can change. Confirm current details on the original application page.