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engineering opportunity

Senior Systems Development Engineer, Leo Network Services

Build and maintain processes to monitor and operate a global Service Provider network. Engage with service owners to resolve incidents and improve network reliability.

Redmond, Washington, United StatesonsiteFULL_TIME

Posted

About the role

What will you do at Amazon?

Amazon Leo is Amazon’s low Earth orbit satellite network. Our mission is to

deliver fast, reliable internet connectivity to customers beyond the reach of

existing networks. From individual households to schools, hospitals, businesses,

and government agencies, Amazon Leo will serve people and organizations

operating in locations without reliable connectivity.

Are you passionate about building and operating networks at unprecedented scale?

Join our Network Reliability team to shape the future of a global Service

Provider network supporting 3,236 satellites and terrestrial infrastructure.

You'll be at the forefront of ensuring reliable connectivity that directly

impacts customer experience across our constellation.

Export Control Requirement:

Due to applicable export control laws and regulations, candidates must be a U.S.

citizen or national, U.S. permanent resident (i.e., current Green Card holder),

or lawfully admitted into the U.S. as a refugee or granted asylum.

Key job responsibilities

• Build and maintain processes, procedures, and tooling to monitor,

troubleshoot, and operate a global Service Provider network at scale

• Develop comprehensive understanding of end-to-end network architecture,

including control and data planes across satellite constellation and terrestrial

systems

• Establish and enforce incident management and problem management processes to

ensure rapid resolution

• Engage with service owners to resolve incidents and coordinate

cross-functional efforts

• Prioritize and track initiatives across multiple teams to systematically

eliminate recurring problems

• Develop proactive monitoring and alerting solutions to continuously improve

network reliability and customer experience

A day in the life

You'll work at the intersection of space-based and terrestrial networking,

tackling unique challenges that few engineers ever encounter. Your day might

include analyzing network telemetry from thousands of satellites, collaborating

with hardware teams on next-generation designs, or developing automation that

prevents issues before they impact customers. You'll have the autonomy to

identify problems, propose solutions, and drive them to completion while working

with talented engineers across the organization.

About the team

Our Network Reliability team operates one of the most complex networks in

existence—connecting ground stations, data centers, and a constellation of

satellites to deliver seamless connectivity. We're a collaborative group of

curious problem-solvers who thrive on technical challenges and are committed to

operational excellence. We value innovation, encourage experimentation, and

believe the best solutions come from diverse perspectives and rigorous technical

debate. Basic

Qualifications

  • - 5+ years of systems design, software
  • development, operations, automation, and process improvement experience
  • - 5+ years of deploying and operating in a Linux/Unix environment experience
  • - 5+ years of programming with at least one modern language such as C++, C#,
  • Java, Python, Golang, PowerShell, Ruby experience
  • - Experience with network troubleshooting tools (telnet, test-netconnection,
  • tracert, tracetcp, iperf, ntttcp, dig, and packet capture tools), or experience
  • with automation and any version control tools and experience in managing and
  • troublshooting network
  • - Experience with incident management and troubleshooting in production
  • environments

Preferred Qualifications

  • - Knowledge of engineering practices and
  • patterns for the full software/hardware/networks development life cycle,
  • including coding standards, code reviews, source control management, build
  • processes, testing, certification, and livesite operations
  • - Experience designing or architecting (design patterns, reliability and
  • scaling) of new and existing systems
  • - Experience contributing to the definition and implementation of automation
  • opportunities within an operations environment
  • Amazon is an equal opportunity employer and does not discriminate on the basis
  • of protected veteran status, disability, or other legally protected status.
  • Our inclusive culture empowers Amazonians to deliver the best results for our
  • customers. If you have a disability and need a workplace accommodation or
  • adjustment during the application and hiring process, including support for the
  • interview or onboarding process, please visit
  • https://amazon.jobs/content/en/how-we-hire/accommodations
  • [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
  • information. If the country/region you’re applying in isn’t listed, please
  • contact your Recruiting Partner.
  • The base salary range for this position is listed below. Your Amazon package
  • will include sign-on payments and restricted stock units (RSUs). Final
  • compensation will be determined based on factors including experience,
  • qualifications, and location. Amazon also offers comprehensive benefits
  • including health insurance (medical, dental, vision, prescription, Basic Life &
  • AD&D insurance and option for Supplemental life plans, EAP, Mental Health
  • Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
  • Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
  • Learn more about our benefits at https://amazon.jobs/en/benefits
  • [https://amazon.jobs/en/benefits].
  • USA, WA, Redmond - 151,200.00 - 204,600.00 USD annually

Which skills does this role require?

Systems DesignSoftware DevelopmentProcess ImprovementLinuxUnixProgrammingNetwork TroubleshootingIncident ManagementProblem ManagementMonitoringAlertingCollaborationTechnical ChallengesAutomation OpportunitiesLeo NetworkLow Earth OrbitSatellite NetworkInternet ConnectivityNetwork ReliabilityTelemetryGround StationsData CentersC++C#JavaPythonGolangPowerShellRubyMonitoring ToolsAlerting SolutionsOperational ExcellenceInnovationExperimentationDiverse PerspectivesGoA/B Testing

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