Senior Product Manager, Technical , OMHS Software, Controls, and Science

We are looking for a Senior Product Manager, Technical with a strong technical

background to own our vision for the operator console that Amazon's

next-generation fulfillment buildings are run on. This is a deeply technical

role. You will work side by side with software development managers, science

managers, and engineers, and you will push them to build better, faster, and

cheaper with more capability every quarter. We are not looking for someone to

ship another monitoring dashboard. We want someone who drives the team past

monitoring and alarms toward a building that catches and resolves its own

problems before a human ever sees them.

That ambition is concrete: move each capability up an arc from a health

overview, to automated root-cause on an issue, to a recommended next best

action, to directed and eventually autonomous resolution. You will own how far

and how fast our equipment advances along that arc, and you will hold

engineering and science to the bar that gets us there. This is also a role for

someone who leads through influence. The console is built jointly across several

Amazon organizations, so you will be the single product voice for how our

equipment works in it, aligning partner teams you do not control and turning

several groups' priorities into one coherent product. The strategy is still

being written, so you will create clarity where the problem is not yet fully

defined.

Key job responsibilities

- Own the product strategy, vision, and multi-quarter roadmap for how our

equipment shows up in the console, and push it up the arc from monitoring toward

autonomous resolution.

- Engage engineering and science leaders as a technical peer: challenge

complexity estimates, weigh architecture trade-offs on their merits, and define

acceptance criteria for software that runs a live building for years.

- Be the single product voice for our organization across the partner teams that

co-build the console, earning alignment through shared interest rather than

escalation and reconciling competing priorities into one experience.

- Own the business value case for your product, cost to run versus operational

value delivered, and make build, extend, or partner calls with clear

justification.

- Run customer research in live fulfillment buildings, manage deployment

readiness with Operations, sequence inbound demand against committed launches,

and own the post-launch health of what you ship against adoption, reliability,

cost avoided, and customer satisfaction.

A day in the life

What your morning will look like if we are successful: You start with overnight

telemetry across deployed sites and a class of alarm the system should have

caught and cleared on its own, which becomes your next roadmap push. Mid-morning

you are with your engineering lead pressure-testing whether an automated

root-cause capability can hit the latency it needs at the data volume a live

building throws at it, and you hold the line on the harder, better answer. After

lunch you align partner-team product leaders on how their data and your

equipment views coexist in one screen, then run office hours with floor

technicians during a surge to see where the product still makes them think too

hard. You end the day walking a deployment readiness checklist with Operations

for a building commissioning next quarter. Your customers are the operators,

engineers, and technicians who use your product every day in fulfillment

buildings.

About the team

We are a division within Amazon Fulfillment Technology and Robotics focused on

standardizing the equipment and systems that make up our first, middle, and last

mile facilities. We are a passionate group of innovators, engineers, and

business leaders dedicated to reducing the variability and complacency in our

current logistics systems, and we thrive on collaboration, continuous learning,

and a shared vision of bringing innovation and scalability back to our

automation equipment.

Amazon installs a significant quantity of new buildings every year, and the

historical model let each integrator use its own equipment, controls, and

methods. That variability has proven hard to support and scale. Our software

organization delivers the platforms, controls architecture, and AI and

computer-vision capabilities that let Amazon own its industrial automation

ecosystem end to end, and this console is where a building becomes legible to

the people who run it, moving operations from reacting to problems toward

resolving them before they surface.

Basic

Qualifications

• - Bachelor's degree in engineering, statistics, computer
• science, operations research, business analytics, information systems or
• equivalent
• - Experience owning/driving roadmap strategy and definition
• - Experience with feature delivery and tradeoffs of a product
• - Experience contributing to engineering discussions around technology decisions
• and strategy related to a product
• - Experience managing technical products or online services
• - Experience in representing and advocating for a variety of critical customers
• and stakeholders during executive-level prioritization and planning
• - Experience bridging technical and business teams to collect and refine
• requirements, prioritize incoming work requests, and ensure all committed work
• is delivered on time
• - Experience in an operational environment developing, fast-prototyping,
• piloting and launching analytic products
• - 5+ years of product or program management, product marketing, business
• development or technology experience
• - 5+ years of technical product or program management experience Preferred

Qualifications

• - MBA
• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.
• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].
• USA, GA, Atlanta - 151,200.00 - 204,600.00 USD annually
• USA, TX, Austin - 151,200.00 - 204,600.00 USD annually
• USA, VA, Arlington - 151,200.00 - 204,600.00 USD annually
• USA, WA, Bellevue - 151,200.00 - 204,600.00 USD annually