Product Manager – Technical, Amazon Connectivity Services

We are looking for a Senior Product Manager – Technical to own the product and

service roadmap for Amazon Connectivity Service (ACS) as we expand our

connectivity offerings — including cellular (eSIM/iSIM), Wi-Fi access,

integration with satellite (Leo), and Amazon Sidewalk. This is a high-impact,

high-visibility role at the intersection of connectivity technology, cloud

services, and enterprise product management. You will define what ACS builds

next, why it matters, and the customer connectivity experience.

Key job responsibilities

Own the end-to-end product strategy and multi-year roadmap for ACS connectivity

services, including eSIM/iSIM orchestration, multi-network switching, Wi-Fi

offload, and emerging technologies (satellite, Amazon Sidewalk), encompassing

both internal development and partner integration. Gather customer inputs to

develop product strategy, translate complex connectivity capabilities into

customer-centric offerings, and manage the interplay between consumer and IoT

connectivity technologies. Evaluate build-vs-partner delivery options and

contribute to ongoing business cases including financial models and ROI

analysis. Deeply understand the needs of Amazon customers (eero, Ring, Kindle,

FleetEdge, Prime Air, Zoox, Lab126) and apply customer segmentation models to

prioritize and scale ACS capabilities as the customer base grows. Conduct

competitive analysis, partner with AWS sales teams on go-to-market motions, and

drive AWS Marketplace integration. Define crisp product requirements, user

stories, and KPIs for each initiative. Manage feature prioritization and sprint

planning with internal and external partners, lead product lifecycle management

including launches, deprecations, and continuous improvement, and work

cross-functionally with engineering, solutions architecture, legal, finance, and

business development from conception through launch and ongoing optimization.

A day in the life

Days center on customer engagement—meeting internal teams (eero, FleetEdge) and

external partners to capture connectivity requirements. This feeds directly into

developing detailed specifications for external development partners and

defining ACS feature requirements that live on other teams' roadmaps, such as

Leo's billing and packet core or AWS AI tools. Close partnership with the ACS

TPM ensures customer feedback is synthesized into prioritized backlog items and

new service deployments stay on track. The constant thread is translating

customer needs into clear technical requirement documents that drive execution

across internal teams, external partners, and cross-organizational dependencies.

About the team

Amazon Connectivity Services (ACS) is a centralized team within Amazon Devices

that provides affordable, reliable multi-modal across Amazon. ACS manages data

agreements with global MNOs (e.g. AT&T, Vodafone), operates cloud-based eSIM

infrastructure, and delivers connectivity orchestration for 5+ million active

devices across 42+ Amazon programs—including Kindle, eero, Zoox, FleetEdge, and

Prime Air . The team drives connectivity innovation and cost optimization as

they manage $40M+ in annual connectivity spend. ACS works with leading

connectivity service providers in the industry. We partner with AWS and Leo on

new service offerings and target customers. Basic

Qualifications

• - 5+ years of
• product or program management, product marketing, business development or
• technology experience
• - Bachelor's degree
• - Experience owning/driving roadmap strategy and definition
• - Experience with feature delivery and tradeoffs of a product
• - Experience contributing to engineering discussions around technology decisions
• and strategy related to a product
• - Experience with end to end product delivery
• - Experience managing technical products or online services
• - Experience in representing and advocating for a variety of critical customers
• and stakeholders during executive-level prioritization and planning Preferred

Qualifications

• - Experience in building and driving adoption of new tools
• - Experience designing and launching new products from the ground up
• - Experience with cellular connectivity technologies including eSIM, iSIM,
• SGP.32, and connectivity ecosystems, primarily cellular.
• - Background in AWS, telecom, or enterprise SaaS product management
• Amazon is an equal opportunity employer and does not discriminate on the basis
• of protected veteran status, disability, or other legally protected status.
• Our inclusive culture empowers Amazonians to deliver the best results for our
• customers. If you have a disability and need a workplace accommodation or
• adjustment during the application and hiring process, including support for the
• interview or onboarding process, please visit
• https://amazon.jobs/content/en/how-we-hire/accommodations
• [https://amazon.jobs/content/en/how-we-hire/accommodations] for more
• information. If the country/region you’re applying in isn’t listed, please
• contact your Recruiting Partner.
• The base salary range for this position is listed below. Your Amazon package
• will include sign-on payments and restricted stock units (RSUs). Final
• compensation will be determined based on factors including experience,
• qualifications, and location. Amazon also offers comprehensive benefits
• including health insurance (medical, dental, vision, prescription, Basic Life &
• AD&D insurance and option for Supplemental life plans, EAP, Mental Health
• Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy
• Reimbursement coverage), 401(k) matching, paid time off, and parental leave.
• Learn more about our benefits at https://amazon.jobs/en/benefits
• [https://amazon.jobs/en/benefits].
• USA, WA, Seattle - 151,200.00 - 204,600.00 USD annually