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Akamai Technologies

engineering opportunity

Senior Site Reliability Engineer

The Senior Site Reliability Engineer will oversee, scale, and optimize next-generation AI hardware infrastructure to ensure best-in-class uptime and reliability. Responsibilities include developing automation tooling, managing incident response, and collaborating with product teams to define performance indicators.

Cambridge, Massachusetts, United StatesremoteFULL_TIME

Posted

About the role

What will you do at Akamai Technologies?

Do you enjoy collaborating with teams to solve complex challenges?

Do you enjoy solving large scale distributed content delivery challenges?

Join our critical AI Hardware SRE Team!

The AI Hardware SRE team is responsible for overseeing, scaling, and optimizing

our next-generation dedicated AI hardware infrastructure. You will be

responsible for ensuring best-in-class uptime and reliability of our AI hardware

infrastructure offerings.

Partner with the best

In this role, you'll play a part in pioneering the reliability an elite,

high-density hardware and software infrastructure spanning the globe. You'll

collaborate with product teams from the earliest stages of development to ensure

the reliability, scalability, and performance of our systems. You'll define key

performance indicators and defend them when they are breached.

As a Senior Site Reliability Engineer, you will be responsible for:

* Developing and scaling robust programmatic tooling and infrastructure-as-code

utilities in Python to eliminate operational toil and automate fleet-wide

provisioning.

* Integrating automated workflows across disconnected corporate ticketing

systems to optimize time-to-mitigate metrics for hardware and network

break-fix events.

* Leveraging advanced AI utilities and LLM-assisted development paradigms where

appropriate to accelerate technical execution, script authorship, and system

analysis

* Working on cutting-edge private cloud and compute technologies to improve the

availability, latency, and overall systemic health of high-density hardware

environments.

* Designing and implementing telemetry pipelines, custom Prometheus/Grafana

monitoring dashboards, and AI-based anomaly detection tailored for bare-metal

and virtualized environments.

* Participating in 24x7x365 on-call rotations, spearheading real-time incident

management, and managing high-severity service disruption protocols via

automated PagerDuty and Slack workflows.

* Partnering directly with third-party infrastructure vendors and coordinating

on-site field technicians to facilitate uptime activities.

Do what you love

To be successful in this role you will:

* Have 5 years of relevant experience and a Bachelor's degree in Computer

Engineering, Computer Science or equivalent

* Possess tooling and coding ability in languages like Python to construct

scalable operational tools, API integrations, and automation frameworks.

* Show hands-on experience with modern observability stacks and timeseries

engines, like Prometheus, Grafana, OpenTelemetry, and Loki.

* Possess a working understanding of advanced networking topologies,

high-bandwidth routing/switching infrastructure, BGP, and dual-stack

IPv4/IPv6 networks.

* Have experience acting as a key designer for new service rollouts, including

establishing operational readiness criteria, telemetry baselines, and

alerting thresholds.

* Demonstrate extensive experience building technical runbooks, leading complex

incident response bridges, and driving comprehensive, blameless post-mortems.

* Display a proven ability to take absolute ownership of ambiguous technical

problems, coordinate cross-functional teams, and drive for production-grade

solutions.

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your

favorite series, or managing your savings, we're the engine behind the scenes.

We provide the world's most distributed platform from Cloud to Edge to help the

giants of the digital world work faster and stay more secure, making the

internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's

most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because

behind every great digital experience is a massive hidden challenge. And we're

the ones who solve it. When millions of people hit play or pay, Akamai ensures

it just works.

Benefits

at Akamai: We support your health, well-being, finances, and life

beyond work. See our benefits.

[https://www.akamai.com/careers/working-at-akamai? utm_source=akamai&utm_medium=social&utm_campaign=benefits]

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing

employees with an exceptional workplace experience. It's not about telling

employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home,

in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

[https://app.role-mapper.com/images/twitter.png]https://twitter.com/Akamai? ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor

[https://app.role-mapper.com/images/facebook.png]https://www.facebook.com/akamaicareers/

[https://app.role-mapper.com/images/linkedin.png]https://www.linkedin.com/company/akamai-technologies/

[https://app.role-mapper.com/images/instagram.png]https://www.instagram.com/akamaicareers/

[https://app.role-mapper.com/images/blog.png]https://www.akamai.com/blog?

[https://assets.role-mapper.com/images/youtube_new.png]https://www.youtube.com/playlist? list=PLYo5nh8xQFpnnPl17sQRURR9ugKL-KMRO

Compensation

Akamai is committed to fair and equitable compensation practices. For US based

candidates only - the base salary for this position ranges from $121,400 -

$218,600/year; a candidate’s salary is determined by various factors including,

but not limited to, relevant work experience, skills, certifications and

location.

Compensation

for candidates outside the US will vary. The compensation

package may also include incentive compensation opportunities in the form of

annual bonus or incentives, equity awards and an Employee Stock Purchase Plan

(ESPP). Akamai provides industry-leading benefits including healthcare, 401K

savings plan, company holidays, vacation (in the form of PTO), sick time, family

friendly benefits including parental leave and an employee assistance program

including a focus on mental and financial wellness; Eligibility requirements

apply.

Which skills does this role require?

PythonSite reliability engineeringInfrastructure as codePrometheusGrafanaOpenTelemetryLokiNetworkingBGPIPv4IPv6Incident managementAutomationCloud computingTelemetrySystem analysisSite Reliability EngineeringAI HardwareInfrastructure-as-codeCloudEdgeIncident ManagementPagerDutySlackBare-metalVirtualizationDistributed systemsScalabilityPerformanceAPI integrationRunbooksPost-mortemsPrivate cloudCompute technologiesAnomaly detectionLLMs

Make your next move

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