About the role
What will you do at Akamai Technologies?
Do you enjoy collaborating with teams to solve complex challenges?
Do you enjoy solving large scale distributed content delivery challenges?
Join our critical AI Hardware SRE Team!
The AI Hardware SRE team is responsible for overseeing, scaling, and optimizing
our next-generation dedicated AI hardware infrastructure. You will be
responsible for ensuring best-in-class uptime and reliability of our AI hardware
infrastructure offerings.
Partner with the best
In this role, you'll play a part in pioneering the reliability an elite,
high-density hardware and software infrastructure spanning the globe. You'll
collaborate with product teams from the earliest stages of development to ensure
the reliability, scalability, and performance of our systems. You'll define key
performance indicators and defend them when they are breached.
As a Senior Site Reliability Engineer, you will be responsible for:
* Developing and scaling robust programmatic tooling and infrastructure-as-code
utilities in Python to eliminate operational toil and automate fleet-wide
provisioning.
* Integrating automated workflows across disconnected corporate ticketing
systems to optimize time-to-mitigate metrics for hardware and network
break-fix events.
* Leveraging advanced AI utilities and LLM-assisted development paradigms where
appropriate to accelerate technical execution, script authorship, and system
analysis
* Working on cutting-edge private cloud and compute technologies to improve the
availability, latency, and overall systemic health of high-density hardware
environments.
* Designing and implementing telemetry pipelines, custom Prometheus/Grafana
monitoring dashboards, and AI-based anomaly detection tailored for bare-metal
and virtualized environments.
* Participating in 24x7x365 on-call rotations, spearheading real-time incident
management, and managing high-severity service disruption protocols via
automated PagerDuty and Slack workflows.
* Partnering directly with third-party infrastructure vendors and coordinating
on-site field technicians to facilitate uptime activities.
Do what you love
To be successful in this role you will:
* Have 5 years of relevant experience and a Bachelor's degree in Computer
Engineering, Computer Science or equivalent
* Possess tooling and coding ability in languages like Python to construct
scalable operational tools, API integrations, and automation frameworks.
* Show hands-on experience with modern observability stacks and timeseries
engines, like Prometheus, Grafana, OpenTelemetry, and Loki.
* Possess a working understanding of advanced networking topologies,
high-bandwidth routing/switching infrastructure, BGP, and dual-stack
IPv4/IPv6 networks.
* Have experience acting as a key designer for new service rollouts, including
establishing operational readiness criteria, telemetry baselines, and
alerting thresholds.
* Demonstrate extensive experience building technical runbooks, leading complex
incident response bridges, and driving comprehensive, blameless post-mortems.
* Display a proven ability to take absolute ownership of ambiguous technical
problems, coordinate cross-functional teams, and drive for production-grade
solutions.
About us
At Akamai, we make life better for billions of people, trillions of times a day.
Whether you're streaming live events, scrolling social media, watching your
favorite series, or managing your savings, we're the engine behind the scenes.
We provide the world's most distributed platform from Cloud to Edge to help the
giants of the digital world work faster and stay more secure, making the
internet a better experience for everyone.
Our focus is simple:
Cloud and Edge: Running apps closer to users for instant performance.
Security: Neutralizing threats before they ever reach your data.
Content Delivery: Scaling the world's biggest moments without a glitch.
AI: Enabling our customers to build, secure, and scale AI apps on the world's
most distributed cloud platform.
At Akamai, we don't just support the internet; we power and protect it, because
behind every great digital experience is a massive hidden challenge. And we're
the ones who solve it. When millions of people hit play or pay, Akamai ensures
it just works.
Benefits
at Akamai: We support your health, well-being, finances, and life
beyond work. See our benefits.
[https://www.akamai.com/careers/working-at-akamai? utm_source=akamai&utm_medium=social&utm_campaign=benefits]
FlexBase adapts to your job's needs
Akamai's FlexBase program is yet another way we show our commitment to providing
employees with an exceptional workplace experience. It's not about telling
employees where to work; it's about supporting employees to do their best work.
We trust our incredible employees to work in ways that suit them best: at home,
in an office, or a combination of both.
Connect with us on social and see what life at Akamai is like!
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Compensation
Akamai is committed to fair and equitable compensation practices. For US based
candidates only - the base salary for this position ranges from $121,400 -
$218,600/year; a candidate’s salary is determined by various factors including,
but not limited to, relevant work experience, skills, certifications and
location.
Compensation
for candidates outside the US will vary. The compensation
package may also include incentive compensation opportunities in the form of
annual bonus or incentives, equity awards and an Employee Stock Purchase Plan
(ESPP). Akamai provides industry-leading benefits including healthcare, 401K
savings plan, company holidays, vacation (in the form of PTO), sick time, family
friendly benefits including parental leave and an employee assistance program
including a focus on mental and financial wellness; Eligibility requirements
apply.
Which skills does this role require?
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Identify the requirements you can demonstrate, then choose examples from your work to discuss with the hiring team.
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