Platform Operations Engineer II - Active Security Clearance Required

Would you like to work on one of the world's most highly distributed computing

platform?

Do you enjoy acting quickly to solve problems?

Join our Highly Visible Platform Operations team

The Akamai Defense team works across Akamai's technology stack. We strive to

build and operate custom world-class systems and services for our Public Sector

customers. Our Network Operations Command Center (NOCC) manages, monitors, and

maintains Akamai's remote servers and network infrastructure.

Partner with the best

In this role, you will

• be continuously challenged to learn and apply new skills
• and knowledge. You will work with innovative technologies to contribute
• meaningfully to the organization as part of the team providing 24x7, 365
• coverage for worldwide services.
• As a Platform Operations Engineer II, you will be responsible for:
• * Monitoring, troubleshooting, and correcting emerging platform problems
• through an alert driven workflow, emails, and phone calls
• * Collaborating with Engineers, System Architects, Infrastructure Vendors, and
• Customers to isolate problems, achieve resolution, and improve the
• operational stability of the platform
• * Updating and patching system software components and configurations
• * Documenting work performed in the trouble ticketing system for communication
• and review/learning purposes clearly and effectively
• * Developing and maintaining documentation, procedures and tools
• Do what you love
• To be successful in this role you will:
• * Have 5 years of experience and a Bachelor's degree or it's equivalent work
• experience
• * Demonstrate experience administering UNIX-based operating systems
• * Demonstrate experience working with fault detection, troubleshooting, trouble
• ticketing, escalation, and other related operational concepts and processes
• * Be able to understand and write SQL queries and show understanding of the
• following protocols: TCP/IP, DNS, NTP, and HTTP
• * Have excellent interpersonal and communication skills, high level of
• attention to detail, excellent timeliness and dependability
• * Have an active Secret security clearance
• * Demonstrate the ability to work independently, exercise sound judgment, and
• take ownership of issues through resolution
• * Be able to work onsite Monday through Friday at our Cambridge, MA office
• About us
• At Akamai, we make life better for billions of people, trillions of times a day.
• Whether you're streaming live events, scrolling social media, watching your
• favorite series, or managing your savings, we're the engine behind the scenes.
• We provide the world's most distributed platform from Cloud to Edge to help the
• giants of the digital world work faster and stay more secure, making the
• internet a better experience for everyone.
• Our focus is simple:
• Cloud and Edge: Running apps closer to users for instant performance.
• Security: Neutralizing threats before they ever reach your data.
• Content Delivery: Scaling the world's biggest moments without a glitch.
• AI: Enabling our customers to build, secure, and scale AI apps on the world's
• most distributed cloud platform.
• At Akamai, we don't just support the internet; we power and protect it, because
• behind every great digital experience is a massive hidden challenge. And we're
• the ones who solve it. When millions of people hit play or pay, Akamai ensures
• it just works.

Benefits

at Akamai: We support your health, well-being, finances, and life

beyond work. See our benefits.

[https://www.akamai.com/careers/working-at-akamai? utm_source=akamai&utm_medium=social&utm_campaign=benefits]

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing

employees with an exceptional workplace experience. It's not about telling

employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home,

in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

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Compensation

Akamai is committed to fair and equitable compensation practices. For US based

candidates only - the base salary for this position ranges from $77,500 -

$139,500/year; a candidate’s salary is determined by various factors including,

but not limited to, relevant work experience, skills, certifications and

location.

Compensation

for candidates outside the US will vary. The compensation

package may also include incentive compensation opportunities in the form of

annual bonus or incentives, equity awards and an Employee Stock Purchase Plan

(ESPP). Akamai provides industry-leading benefits including healthcare, 401K

savings plan, company holidays, vacation (in the form of PTO), sick time, family

friendly benefits including parental leave and an employee assistance program

including a focus on mental and financial wellness; Eligibility requirements

apply.