About the role

What will you do at Akamai Technologies?

Would you like to work on one of the world's most highly distributed computing

platform?

Do you enjoy acting quickly to solve problems?

Join our Platform Operations Team

The Platform Operations team in Infrastructure Engineering & Operations focuses

on deploying large-scale changes to our numerous networks safely, while

participating in knowledge base management of GPO's numerous workflows. The team

is devoted to solving the toughest technical challenges while implementing

changes to optimize efficiency and effectiveness.

Partner with the best

As a Platform Operations Engineer, you will be responsible for maintaining the

deployed network in Operations, improving and streamlining existing processes

and procedures while being a point person for issues and questions. This role

will also participate in the incident reduction initiative and long-term

troubleshooting of customer-facing issues triggered by a change on the deployed

network.

As a Platform Operations Engineer, you will be responsible for:

* Troubleshooting and resolving complex technical issues in area of specialty

* Identifying and implementing process and efficiency improvements

* Improving tools, alerts, documentation, and procedures

* Maintaining positive relationships across the teams

* Working 8:30PM - 8:30AM EST on Friday through Sunday in Cambridge, MA for

first six months then can be 50% office and 50% remote after

Do what you love

To be successful in this role you will:

* Have a Bachelor's degree in a relevant related technical field or its

equivalent

* Possess experience of administering, monitoring and resolving issues in a

high availability platform environment

* Understand basic Linux concepts and perform simple command-line and file

navigation tasks with guidance

* Identify common network protocols and perform basic configuration tasks with

guidance and supervision.

* Be a team player, able to collaborate, prioritize, and solve problems in an

ever-changing environment

* Have excellent communication and written skills to articulate technical

information to internal teams and customers

* Be required to undergo or possess and maintain a successfully adjudicated USG

Tier 3 background investigation

About us

At Akamai, we make life better for billions of people, trillions of times a day.

Whether you're streaming live events, scrolling social media, watching your

favorite series, or managing your savings, we're the engine behind the scenes.

We provide the world's most distributed platform from Cloud to Edge to help the

giants of the digital world work faster and stay more secure, making the

internet a better experience for everyone.

Our focus is simple:

Cloud and Edge: Running apps closer to users for instant performance.

Security: Neutralizing threats before they ever reach your data.

Content Delivery: Scaling the world's biggest moments without a glitch.

AI: Enabling our customers to build, secure, and scale AI apps on the world's

most distributed cloud platform.

At Akamai, we don't just support the internet; we power and protect it, because

behind every great digital experience is a massive hidden challenge. And we're

the ones who solve it. When millions of people hit play or pay, Akamai ensures

it just works.

Benefits

at Akamai: We support your health, well-being, finances, and life

beyond work. See our benefits.

[https://www.akamai.com/careers/working-at-akamai? utm_source=akamai&utm_medium=social&utm_campaign=benefits]

FlexBase adapts to your job's needs

Akamai's FlexBase program is yet another way we show our commitment to providing

employees with an exceptional workplace experience. It's not about telling

employees where to work; it's about supporting employees to do their best work.

We trust our incredible employees to work in ways that suit them best: at home,

in an office, or a combination of both.

Connect with us on social and see what life at Akamai is like!

https://twitter.com/Akamai? ref_src=twsrc%5Egoogle%7Ctwcamp%5Eserp%7Ctwgr%5Eauthor https://www.facebook.com/akamaicareers/ https://www.linkedin.com/company/akamai-technologies/ https://www.instagram.com/akamaicareers/ https://www.akamai.com/blog? https://www.youtube.com/playlist?

list=PLYo5nh8xQFpnnPl17sQRURR9ugKL-KMRO

Compensation

Akamai is committed to fair and equitable compensation practices. For US based

candidates only - the base salary for this position ranges from $60,000 -

$108,000/year; a candidate’s salary is determined by various factors including,

but not limited to, relevant work experience, skills, certifications and

location.

Compensation

for candidates outside the US will vary. The compensation

package may also include incentive compensation opportunities in the form of

annual bonus or incentives, equity awards and an Employee Stock Purchase Plan

(ESPP). Akamai provides industry-leading benefits including healthcare, 401K

savings plan, company holidays, vacation (in the form of PTO), sick time, family

friendly benefits including parental leave and an employee assistance program

including a focus on mental and financial wellness; Eligibility requirements

apply.

Which skills does this role require?

Network AdministrationLinuxTroubleshootingPlatform OperationsNetwork ProtocolsIncident ReductionTechnical DocumentationCollaborationDistributed ComputingInfrastructure EngineeringHigh AvailabilityUSG Tier 3 Background InvestigationCloudEdge ComputingContent DeliveryAI AppsNetwork Configuration

Make your next move

Build a shortlist and prepare

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