About the role

What will you do at ADP?

ADP is hiring a Sr. Product Manager for our Payments team.

* Are you empathetic to client needs and inspired by transformation

and impacting the lives of millions of people every day?

* Have you taken products from concept to commercialization using the latest

technology and achieved market success?

* Are you looking to join a dynamic, inclusive team environment with a culture

of collaboration and belonging?

Well, this may be the role for you. Ready to design what's next?

This role is Hybrid onsite 3 days a week in our Pasadena CA Office and not

eligible for remote.

In this role, you will

work alongside a team of friendly, passionate, and
creative product managers and developers to bring our products to market.
The ideal candidate will bring deep product management experience in payments,
workflow redesign, digital experience transformation, and ecosystem
integrations. You will drive product strategy focused on improving associate and
client experiences across payments-related workflows, while collaborating
cross-functionally with engineering, operations, risk, design, and external
partners. This role centers on reimagining user journeys, reducing friction, and
delivering seamless experiences across internal tools, client-facing
capabilities, and partner integrations. Experience with AI-enabled capabilities,
including AI agents and intelligent automation, is important, but it is one part
of a broader product portfolio rather than the primary focus of the role.
We're looking for someone who excels when no two days are the same. Integrity,
resilience, and pushing the boundaries are must-haves in this job.
Whether you're in meetings with clients or sales, developers, or
design, you'll be the guiding voice that helps us clarify ideas so we can create
a product roadmap. You stay close to market trends, anticipate our customers'
next questions, and bring new ideas into the mix. You love evangelizing your
product and communicate with confidence. Still, you also have the experience to
take your product into the marketplace and position it competitively for
maximum financial impact.
To thrive in this role, you must take command of your product, lead multiple
teams’ efforts, and be a deep listener who can ask the right clarifying
questions to help understand the problem your stakeholders are trying to
solve. You've worked with Agile teams and understand product delivery cycles.
You have experience explaining the prioritization of a product roadmap, creating
that roadmap, and documenting in a way that both external and internal teams
will understand. You have held roles where you regularly communicate and defend
ideas to a broad audience of stakeholders. Our best product managers are domain
experts and enthusiastic creators who stay current on the latest trends. As part
of our team, your voice will influence product success and help shape our
industry.
Like what you see? Apply now!
WHAT YOU'LL DO:
Here's what you can expect on a typical day:
* Product Strategy and Ownership. Own and evolve the product roadmap focused
on payments experiences, workflow redesign, and user journey improvements
across associate and client interactions.
* Research - Requirements. You'll document and prioritize product features.
You will always be learning and researching new industry trends to make our
products better. You'll incorporate what makes sense into your product
roadmap based on our clients, the market, ADP's goals, and what impact the
future of tech will have on your products.
* Workflow and Experience Transformation. Reimagine and improve workflows that
impact associates and clients, identifying opportunities to simplify
processes, reduce friction, and improve satisfaction.
* You'll create strong alliances with diverse stakeholders and ensure everyone
is in this together and communicates most appropriately. You'll collaborate
across multiple teams with developers, other product managers, and UX teams,
to name some, to continually drive innovation and make the product the best
it can be.
* You have experience measuring product effectiveness, reporting outcomes, and
driving priorities.
* AI-Enabled Capabilities. Support product initiatives involving AI agents,
automation, and intelligent experiences where they can improve service
delivery, navigation, and task completion.
* Variety of work. There is no typical day. You could be working with UX teams
on client experience journeys to deliver new features, product enhancements,
or create new services. Best part? You'll get to see those ideas come to
life.
* You'll speak to internal and external stakeholders to communicate and defend
ideas while answering critical questions.
* Experience. You have 5-8 years of experience in relevant skills gained and
developed in the same or similar role.

Qualifications

TO SUCCEED IN THIS ROLE:
* You'll have a bachelor's degree OR equivalent.
* 5+ years of product management experience ideally spanning payments, workflow
platforms, digital experience transformation, or related product domains.
* Strong understanding of payments ecosystems, partner integrations, and
workflows.
* Familiarity with AI-enabled product capabilities, such as AI agents,
automation, or intelligent support experiences.
* Excellent communication, stakeholder management and data driven analysis.
YOU'LL LOVE WORKING HERE BECAUSE YOU CAN:
* Deliver at epic scale. We deliver real user outcomes using strong judgment
and good instincts. We're obsessed with the art of achieving simplicity with
a focus on client happiness and productivity.
* Be surrounded by curious learners. We align ourselves with other smart people
in an environment where we grow and elevate one another to the next level. We
encourage our associates to listen, stay agile, and learn from mistakes.
* Act like an owner - doer. Mission-driven and committed to leading change, you
will be encouraged to take on any challenge and solve complex problems. No
tasks are beneath or too great for us. We are hands-on and willing to master
our craft.
* Give back to others. Always do the right thing for our clients and our
community and humbly give back to the community where we live and work.
Support our associates in times of need through ADP's Philanthropic
Foundation.
* Join a company committed to equality and equity. Our goal is
to impact lasting change through our actions.
What are you waiting for? Apply today!
Find out why people come to ADP and why they stay: https://youtu.be/ODb8lxBrxrY
[https://youtu.be/ODb8lxBrxrY]
(ADA version: https://youtu.be/IQjUCA8SOoA [https://youtu.be/IQjUCA8SOoA] )
#LI-AS2

Which skills does this role require?

Product managementPaymentsWorkflow redesignDigital experience transformationEcosystem integrationsProduct strategyAgileStakeholder managementData-driven analysisAI-enabled capabilitiesIntelligent automationProduct roadmapUser journey mappingCommunicationCross-functional collaborationProduct ManagementWorkflow RedesignDigital Experience TransformationEcosystem IntegrationsProduct StrategyAI AgentsIntelligent AutomationUser JourneysStakeholder ManagementData-Driven AnalysisProduct RoadmapEngineeringOperationsRisk ManagementUX DesignClient ExperienceSoftware DevelopmentTechnology

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