Senior / Prompt Engineer (AI/ML), Brand Concierge

The Opportunity We are seeking a creative and technically skilled Prompt

Engineer to enhance large language model (LLM) performance across

business-critical workflows. This position centers on designing, testing, and

integrating strategies that drive intelligent agents and enterprise use cases.

You will work closely with AI engineers, product teams, and domain experts to

guarantee scalable, safe, and high-accuracy AI applications. What you'll Do

Prompt Strategy & Design Develop templates and multi-step chains tailored to

specific business functions (e.g., sales enablement, support, knowledge

management) Develop few-shot, zero-shot, and hybrid patterns for enhanced

reasoning and context retention Maintain libraries for reuse and version control

Function Calling & Tool Use Implement LLM function calling to trigger APIs,

databases, or internal tools Build tool-use pipelines within agent workflows for

complex task automation Conversation Flow & Persona Design Define and build

agent personas, roles, and behaviors for domain-specific applications Manage

multi-turn conversations, memory handling, and contextual continuity

Enterprise-grade Optimization Tailor prompts for performance in enterprise

environments, prioritizing accuracy, privacy, fairness, and compliance

Collaborate with legal and security teams to mitigate hallucination, bias, and

misuse risks Testing & Evaluation Tailor prompts for performance in enterprise

environments, prioritizing accuracy, privacy, fairness, and compliance

Collaborate with legal and security teams to mitigate hallucination, bias, and

misuse risks Deployment & Integration Partner with AI Agent Engineers to

integrate prompts into agent workflows and orchestration pipelines Maintain

documentation and workflows for deployment in production environments What you

need to succeed 3+ years of experience in NLP, AI/ML product development, or

application scripting Strong grasp of LLM capabilities and limitations (e.g.,

OpenAI, Claude, Mistral, Cohere) Experience crafting prompts and evaluation

methods for enterprise tasks Familiarity with frameworks like LangChain,

Semantic Kernel, or AutoGen Strong ML, Python and API integration skills

Excellent written communication and structured thinking Preferred Qualifications

Experience with LLM function calling, custom tool integration, and agent

workflows Background in UX writing, human-computer interaction, or instructional

design Understanding of enterprise compliance (e.g., SOC 2, GDPR) in AI systems

Bachelor's or equivalent experience in Computer Science, Computational

Linguistics, Cognitive Science, or a related field About Adobe Adobe empowers

everyone to create through innovative platforms and tools that unleash

creativity, productivity and personalized customer experiences. Adobe’s

industry-leading offerings including Adobe Acrobat Studio, Adobe Express, Adobe

Firefly, Creative Cloud, Adobe Experience Platform, Adobe Experience Manager,

and GenStudio enable people and businesses to turn ideas into impact, powered by

AI and driven by human ingenuity. Our 30,000+ employees worldwide are creating

the future and raising the bar as we drive the next decade of growth. We’re on a

mission to hire the very best and believe in creating a company culture where

all employees are empowered to make an impact. At Adobe, we believe that great

ideas can come from anywhere in the organization. The next big idea could be

yours. Let’s Adobe together At Adobe, we believe in creating a company culture

where all employees are empowered to make an impact. Learn more about Adobe

life, including our values and culture, focus on people, purpose and community,

Adobe for All, comprehensive benefits programs, the stories we tell, the

customers we serve, and how you can help us advance our mission of empowering

everyone to create. Adobe is proud to be an Equal Employment Opportunity

employer. We do not discriminate based on gender, race or color, ethnicity or

national origin, age, disability, religion, sexual orientation, gender identity

or expression, veteran status, or any other protected characteristic. Learn

more. Adobe aims to make our Careers website and recruiting process accessible

to any and all users. If you have a disability or special need that requires

accommodation to navigate our website or complete the application process, email

[email protected] or call +1 408-536-3015. AI Use Guidelines for

Interviews: Our interviews are designed to reflect your own skills and thinking.

The use of AI or recording tools during live interviews is not permitted unless

explicitly invited by the interviewer or approved in advance as part of a

reasonable accommodation. If these tools are used inappropriately or in a way

that misrepresents your work, your application may not move forward in the

process. At Adobe, we empower employees to innovate with AI — and we look for

candidates eager to do the same. As part of the hiring experience, we provide

clear guidance on where AI is encouraged during the process and where it’s

restricted during live interviews. See how we think about AI in the hiring

experience. Expected Pay Range: Our compensation reflects the cost of labor

across several U.S. geographic markets, and we pay differently based on those

defined markets. The U.S. pay range for this position is $172,500 -- $306,625

annually. Pay within this range varies by work location and may also depend on

job-related knowledge, skills, and experience. Your recruiter can share more

about the specific salary range for the job location during the hiring process.

In California, the pay range for this position is $211,800 - $306,625 At Adobe,

for sales roles starting salaries are expressed as total target compensation

(TTC = base + commission), and short-term incentives are in the form of sales

commission plans. Non-sales roles starting salaries are expressed as base salary

and short-term incentives are in the form of the Annual Incentive Plan (AIP). In

addition, certain roles may be eligible for long-term incentives in the form of

a new hire equity award. State-Specific Notices: California: Fair Chance

Ordinances Adobe will consider qualified applicants with arrest or conviction

records for employment in accordance with state and local laws and “fair chance”

ordinances. Colorado: Application Window Notice There is no deadline to apply to

this job posting because Adobe accepts applications for this role on an ongoing

basis. The posting will remain open based on hiring needs and position

availability. Massachusetts: Massachusetts Legal Notice It is unlawful in

Massachusetts to require or administer a lie detector test as a condition of

employment or continued employment. An employer who violates this law shall be

subject to criminal penalties and civil liability. At Adobe, you will be

immersed in an exceptional work environment that is recognized around the world.

You will also be surrounded by colleagues who are committed to helping each

other grow through our unique Check-In approach where ongoing feedback flows

freely. If you’re looking to make an impact, Adobe's the place for you. Discover

what our employees are saying about their career experiences on the Adobe Life

blog and explore the meaningful benefits we offer. There's more than meets the

eye when it comes to Adobe. Take the quiz and see how well you know us! Adobe is

proud to be an Equal Employment Opportunity employer. We do not discriminate

based on gender, race or color, ethnicity or national origin, age, disability,

religion, sexual orientation, gender identity or expression, veteran status, or

any other applicable characteristics protected by law. Learn more. Adobe aims to

make Adobe.com accessible to any and all users. If you have a disability or

special need that requires accommodation to navigate our website or complete the

application process, email [email protected] or call (408) 536-3015.